stair-rodsdirect.co.uk Reviews

About this Company

Stair rods, door thresholds, bars, Premier trims and staircase runners are sold online at stair rods direct. We started the business in 1997 and have been growing online year after year. Stairrods can add elegance to any stair case either with a runner or with fitted carpet. 

We expanded the business to include door thresholds, door bars and premier trims so that you can match your stairrods to your thresholds and make a slick look, room to room and with the stair rods. 

Orders are custom made for your particular order so you can match your stairrods if you need to. Orders are dispatch in around 7 days depending on what you order and some items are dispatch in under 3 days. If you need something quickly then do phone us on 0845 838 8638 and we will be happy to see what we can arrange.

The Carpet Rods come in a variety of finishes including Brass, chrome and pewter to name a few and have matching brackets and many different finials to choose from.

We provide how to guides so a good DIY person should be able to fit these easily or your can hire a carpet fitter to do it for you.

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2,985 Verified Customer Reviews

2,985 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2343
(78.5%)
4 Shopper Approved - Review Star
476
(15.9%)
3 Shopper Approved - Review Star
104
(3.5%)
2 Shopper Approved - Review Star
22
(0.7%)
1 Shopper Approved - Review Star
40
(1.3%)

Product Satisfaction
4.6
5 Shopper Approved - Review Star
820
4 Shopper Approved - Review Star
120
3 Shopper Approved - Review Star
33
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
54
Delivery Time
4.6
5 Shopper Approved - Review Star
824
4 Shopper Approved - Review Star
111
3 Shopper Approved - Review Star
36
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
59
Price Satisfaction
4.2
5 Shopper Approved - Review Star
477
4 Shopper Approved - Review Star
344
3 Shopper Approved - Review Star
154
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
34
Customer Service
4.1
5 Shopper Approved - Review Star
128
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
29
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

8 years collecting reviews

About this Company

Stair rods, door thresholds, bars, Premier trims and staircase runners are sold online at stair rods direct. We started the business in 1997 and have been growing online year after year. Stairrods can add elegance to any stair case either with a runner or with fitted carpet. 

We expanded the business to include door thresholds, door bars and premier trims so that you can match your stairrods to your thresholds and make a slick look, room to room and with the stair rods. 

Orders are custom made for your particular order so you can match your stairrods if you need to. Orders are dispatch in around 7 days depending on what you order and some items are dispatch in under 3 days. If you need something quickly then do phone us on 0845 838 8638 and we will be happy to see what we can arrange.

The Carpet Rods come in a variety of finishes including Brass, chrome and pewter to name a few and have matching brackets and many different finials to choose from.

We provide how to guides so a good DIY person should be able to fit these easily or your can hire a carpet fitter to do it for you.

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K
Shopper Approved - Verified Customer Karen I.
Today

Great service and great quality products.


P
Shopper Approved - Verified Customer Paul M.
Today , Suffolk

Easy to use website. Customer reviews helped my buying decision.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
No Image Available
Homepride > Homepride Runner (for carpet runner)
Read more reviews about this product

Today

Excellent customer service and very quick delivery

Wasn't too sure what to order as I'd never ordered stair rods before and the choice is overwhelming. I called Stair Rods Direct and received wonderful advice from a very helpful lady (apologies but I've forgotten her name). We now have the stair rods that are waiting for our carpet to arrive and the fitter to install so hopefully all should go well. The quality of the standard Homepride stair rod is better than I'd hoped for and they represent very good value for money. Recommended.


A
Shopper Approved - Verified Customer Ag
Today

Efficient service. Quality products.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer R W.
Today

All excellent

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Today

Great price and great service. Arrived within 2/3 days and they look great! Thank you


C
Shopper Approved - Verified Customer Charles M.
Today

Good products, but quite hard to follow what is what on the website as its product selection and images could be much better/clearer. Happy with the items though, well made etc.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

L
Shopper Approved - Verified Customer louise P.
Today

Simple ordering, great to use amazon pay

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
No Image Available
Homepride > Homepride Runner (for carpet runner)
Read more reviews about this product

Today

Great product

Excellent product. Well priced and quick delivery.


P
Shopper Approved - Verified Customer Paul M.
2 days ago

Easy to use app and quality products


P
Shopper Approved - Verified Customer Peter H.
3 days ago

easy peasy


C
Shopper Approved - Verified Customer Colin L.
2 days ago

Good service and product.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shollz
3 days ago , East Midlands

11 months later and the stair rods still look new.. amazing quality

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

B
Shopper Approved - Verified Customer Brett B.
3 days ago , Uk

Excellent service.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

3 days ago

Excellent product and very quick delivery.


M
Shopper Approved - Verified Customer M R.
3 days ago

top quality service from stair-rods.
they are the best thresholds I have purchased.
delivery was good and the items were well packaged.
easily recommend them.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Ruth H.
1 week ago

So far nice and easy and I’m excited to receive my stair rods. Thank you.


D
Shopper Approved - Verified Customer Dermot S.
1 week ago

Went smoothly

Product Satisfaction
4/5
Price
4/5
Delivery
4/5
No Image Available
Homepride > Homepride Runner (for carpet runner)
Read more reviews about this product

1 week ago

As expected

Good quality for price


S
Shopper Approved - Verified Customer Sally B.
1 week ago

Easy to use web site.


M
Shopper Approved - Verified Customer Michael S.
1 week ago

Delivery quite slow, but products arrived safely and look good

Product Satisfaction
4/5
Price
4/5
Delivery
3/5

M
Shopper Approved - Verified Customer Magi H.
1 week ago

Superb Company, items are fab and I have ordered 14 so far :)


S
Shopper Approved - Verified Customer sharron
1 week ago

I haven't received the order and they haven't responded to my emails.
Really frustrated.

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

S
Shopper Approved - Verified Customer Samantha T.
1 week ago

Order could not be full filled but no contact made to let me know this until I chased up!

Initial email ignored then I was called at 16.58 so when I called back shop closed

Product Satisfaction
3/5
Price
2/5
Customer Service
1/5
Delivery
1/5

M
Shopper Approved - Verified Customer Michael
2 weeks ago , London

Good quality and value. Wish there were more sizes

Product Satisfaction
4/5
Price
5/5
Delivery
5/5
No Image Available
Homepride > Homepride Runner (for carpet runner)
Read more reviews about this product

2 weeks ago

Good quality & value for money

Good value and quality. Wish there were more sizes


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