ss396.com Reviews
Top Rated Products
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Tom - 3 hours ago
The brake hoses do not have a heavier wall thickness like the originals. They look like they come from China.
Customer Choice
previous customer.
1 Company Review
3 hours ago - MA
I like the original front drum brake hose material offered, but the hoses are thinner than the originals. They look to be made in China.
Randy P - Today
Have not received the part. Contacted ss396 two days ago and no response. Not very happy. Second time ordering from them and first order missing parts and never received parts on back order from Oct. 2023.
Customer Choice
Price
Today - CA
Second time ordering parts from SS 396 both times had parts missing parts that I'm still waiting for from October 2023 contacted SS 396 two days ago for the recent order have heard nothing back from them contacted SS 396 on the first order, told the parts were on backorder, and that they would notify me when they were on their way Have not received a credit or anything Since.
Michael K - 3 days ago
They are great looking and fit perfectly.
Customer Choice
In stock items plus I’ve used you many times before.
3 days ago - MA
Fast and easy through website.
Brian G - 2 days ago
This was a nice replacement for my existing original Chevelle dash. Great fit and finish, and looks much better than the original.
Customer Choice
My factory dash had some damage when we got it out, you had a replacement and the description was accurate.
2 days ago - TX
Great. Would buy more products from ss396.
Micahel D - 4 days ago
This product was a hard flexible rubber opposed to the rigid plastic option.
Customer Choice
Yes
4 days ago - MN
Included was a paper catalogue. Loved it!
James W - 4 days ago
Packing was pathetic. The item showed up with damage to finish and paint due to shipping putting it at the bottom of box. Thus getting thrown around and messing it up.
Customer Choice
Yall had the part in stock
4 days ago - TX
Item as described. Fast shipping, but horrible e equation by shipping department as it came in damaged.
crystal T - 1 week ago
best price i could find and good quality
Customer Choice
convenient
1 week ago - OK
good experience overall
Dennis V - 1 week ago
Just what the Dr. ordered.
Customer Choice
Had product
1 week ago - NV
Very easy
Scott C - 1 week ago
the interline carrier t-force held the shipment for 7 days in Scranton PA prior to making final leg delivery to Sayre PA ... you might want to review who your LTL carriers and interline partners are ... info did not line up with ss396 shipping updates
Customer Choice
have done much business with them - since they were in the NE
1 week ago - FL
see previous comments on actual LTL shipping versus communicated LTL shipping ... t Farce ( and interline partners) are not giving you the service results you are charging customers for
Billy C - 1 week ago
Great buy and fast shipping.
Customer Choice
Just what I needed.
1 week ago - TX
Thanks 396 just what I was looking for.
john P - 1 week ago
very pleased with the service & quality from ss396
Customer Choice
ordered in the past
1 week ago - MA
the first time i called , the individual said the sill plates were discontinued
Reynaldo T - 1 week ago
Parts fit great were in good shape and
Customer Choice
Great parts second purchase
1 week ago - AZ
Great experience fast service
scott W - 1 week ago
Installs as it should in the head plug pushes on
Customer Choice
Only option for that product
1 week ago - OH
Good
Paul P - 1 week ago
Put the glove box lock in and it fell apart inside fell out of housing tumbler came out with key
1 week ago - OH
Glove box tumbler came out with key
Ralph M - 1 week ago
Only got magazine, still not here. Purchased before. Takes a little time to get
Customer Choice
Saw what I wanted
1 week ago - TX
Good
PHILS C - 1 week ago
great produsts
Customer Choice
quality items
1 week ago - IN
great parts
PHILS C - 1 week ago
great products
Customer Choice
quality items
1 week ago - IN
great parts
Brian R - 1 week ago
I never received my package. They voluntarily filed the claim for me then failed to follow through so the claim was closed. Then attempted to blame me. Guess I’m out $380. Do with this what you will. Hope I can update this with better news in the future.
Customer Choice
Seemed to be a smaller specialty shop. Product appeared to be exactly what I was looking for.
1 week ago - TX
Initially came across as positive and trustworthy. Minimal to no follow through. Allowed my lost package claim, you voluntarily initiated for me, to close. Blamed me. Still no product. Out $380
daniel W - 2 weeks ago
asd
Customer Choice
no problems
2 weeks ago - CA
no problem
Richard N - 2 weeks ago
The mirrors fit very well, there was an issue with the hardware but SS396, really stepped up to the plate to correct the problem. Great company to do business with!
Customer Choice
Good Service, Good Pricing and well made parts.
2 weeks ago - IL
I've bought from SS3966 many times, they have always stepped up to the plate with absolutely great parts and Customer Service. Far better than other companies,a like the Parts Place in DeKalb,Il.
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