Squirrel Reviews

4.7 Overall Satisfaction Rating

Based on 1,493 Ratings

5
1118 (74.9%)
4
334 (22.4%)
3
30 (2%)
2
6 (0.4%)
1
5 (0.3%)
1,000+ 5 stars in a row

Would Buy Again

4.8 Average

5
(982)
4
(159)
3
(18)
2
(5)
1
(13)

Recommend This Company

4.8 Average

5
(1,229)
4
(221)
3
(25)
2
(7)
1
(11)

Customer Service

3.8 Average

5
(16)
4
(9)
3
(7)
2
(3)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Squirrel

About Us

Back in 2007, just when the global economy was battening down the hatches, John ‘JB’ Bolton had different ideas. He reckoned more than ever, people buying houses needed someone in their corner.

That’s when Squirrel was born. On the surface it’s a mortgage brokerage, but it’s also a whole lot more. In a market where everyone works for the seller, JB wanted a business that would fight for the buyer.

And he was plenty qualified for it. JB had been a big cheese in bank world, dealing with more than $40b in mortgages and deposits over his time with some of New Zealand’s leading banks.

He’s also a property investor himself, so he brought insight and experience from both sides of the fence.

Now, all this time later, JB and the Squirrel team help first home buyers, new investors and old hands cut through the spin, make better purchasing decisions, get better terms from their banks and have a nicer time of it in the market. We currently write more than $90m in mortgages every month – that’s over $1b per year.

We’ve won just about every award for brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

R

Rebecca
Today

4.0
Overall Satisfaction Rating

Scott and Matt were excellent. Very responsive and great to work with. It was the first time that we had purchased a house, so I think something that could have improved the experience for us would have been a flow chart/instructions on the general process that we could have referred to from the start to give us a general overview.

Thank you.
Recommend this Company
4/5
Would Buy Again
4/5
R

Rahul
3 days ago , Auckland

5.0
Overall Satisfaction Rating

Sunil from Squirrel Mortgages was awesome. He did everything for us and is the best mortgage adviser we came across. Thanks alot Sunil.
Recommend this Company
5/5
Would Buy Again
5/5
M

Millie
4 days ago , Auckland

5.0
Overall Satisfaction Rating

JB was very helpful, answered all our quarries and was very quick to reply to emails. We requested an increase in mortgage twice and both times managed to get us an increase with no issues. He is very knowledgeable and have already referred friends to him as we feel he was key to buying our house
Recommend this Company
5/5
Would Buy Again
5/5
A

Alexander
4 days ago , Auckland

5.0
Overall Satisfaction Rating

Very positive - Eleanor was very helpful and responsive to us!
Recommend this Company
5/5
Would Buy Again
5/5
J

John
1 week ago , Cambridge

5.0
Overall Satisfaction Rating

Seamless. Thanks
Recommend this Company
5/5
Would Buy Again
5/5
D

Darren
1 week ago , Waipukurau

5.0
Overall Satisfaction Rating

Kyle was absolutely awesome in every step of the process
Recommend this Company
5/5
Would Buy Again
5/5
L

Leonard
1 week ago , Hikurangi

5.0
Overall Satisfaction Rating

Lindsay was awesome to deal with, no question was too small. He has the patience of a saint and his experience and knowledge was incredible. Thank you so much for all your help.
Recommend this Company
5/5
Would Buy Again
5/5
R

Rhys
1 week ago , Auckland

5.0
Overall Satisfaction Rating

The experience we had for overall was all we could ask for, some may look in thinking Squirrel is just another low class company besides the banks looking to rip individuals of which is not the case at all in fact they actually help get your mortgage over the line and into that house you have worked hard for and taking that weight of as its not easy to deal with if your first time.

As a customer of Squirrel without a doubt highly recommended in everyway.
Recommend this Company
5/5
Would Buy Again
5/5
E

Elizabeth
1 week ago

4.0
Overall Satisfaction Rating

I just had a bit of a hiccup when I had a deadline to meet going to auction but as soon as I let them know I wasn't happy, they went all out and got me the result.
I really appreciated their knowledge and guidance throughout the process, they really knew what they were talking about and gave great advice.
Recommend this Company
4/5
Would Buy Again
5/5
CustomerService
4/5
P

Peter M.
2 weeks ago , Auckland

5.0
Overall Satisfaction Rating

I found Faye to be friendly and invested in my personal situation. She went above and beyond to create a favourable outcome. Faye was pleasant, friendly and very prompt and efficient. I am looking forward to dealing with Squirrel for my renovation loan in the near future. Thanks Squirrel!
Recommend this Company
5/5
Would Buy Again
5/5
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