Squirrel Reviews

4.7 Overall Satisfaction Rating

Based on 1,501 Ratings

5
1125 (75%)
4
335 (22.3%)
3
30 (2%)
2
6 (0.4%)
1
5 (0.3%)
1,000+ 5 stars in a row

Would Buy Again

4.8 Average

5
(989)
4
(160)
3
(18)
2
(5)
1
(13)

Recommend This Company

4.8 Average

5
(1,236)
4
(222)
3
(25)
2
(7)
1
(11)

Customer Service

3.8 Average

5
(17)
4
(9)
3
(7)
2
(3)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Squirrel

About Us

Back in 2007, just when the global economy was battening down the hatches, John ‘JB’ Bolton had different ideas. He reckoned more than ever, people buying houses needed someone in their corner.

That’s when Squirrel was born. On the surface it’s a mortgage brokerage, but it’s also a whole lot more. In a market where everyone works for the seller, JB wanted a business that would fight for the buyer.

And he was plenty qualified for it. JB had been a big cheese in bank world, dealing with more than $40b in mortgages and deposits over his time with some of New Zealand’s leading banks.

He’s also a property investor himself, so he brought insight and experience from both sides of the fence.

Now, all this time later, JB and the Squirrel team help first home buyers, new investors and old hands cut through the spin, make better purchasing decisions, get better terms from their banks and have a nicer time of it in the market. We currently write more than $90m in mortgages every month – that’s over $1b per year.

We’ve won just about every award for brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

N

Nadia
5 days ago , Mt Wellington

4.0
Overall Satisfaction Rating

Overall, it was a quick, straight-forward and customer-friendly experience for our small purchase. The only weak point was a bit of a communication loss when our first advisor had to step out (family issues there) and until the second advisor picked us up. But since the second advisor got hold of our case, the rest was just a breeze. Always just a call/email away, lots of patience and fast outcome.
Thank you team in helping us secure our first property!
Recommend this Company
4/5
Would Buy Again
4/5
CustomerService
5/5
E

Elizabeth
5 days ago , Canterbury

5.0
Overall Satisfaction Rating

I worked with Faye Foster to secure my first home with Kiwibank. They had some unique (in my opinion unfair) requirements and Faye navigated this well. Her communication was impeccable and I never had to wait longer than a few hours for a reply (even on weekends). She made me feel comfortable to ask any and every question. Would 100% recommend Faye to other first home buyers.
Recommend this Company
5/5
Would Buy Again
5/5
J

Joanne
1 week ago , Auckland

5.0
Overall Satisfaction Rating

Marilize was amazing. So patient and contactable with speedy replies. She made the process so easy for me explaining things multiple timea to me until I understood it. She is a great assess to your teams and would recommend her to any one.
Recommend this Company
5/5
Would Buy Again
5/5
D

Daniel
1 week ago , Auckland

5.0
Overall Satisfaction Rating

I dealt with Aatish and he was amazing to deal with. He provided great advice and was friendly and professional throughout the purchasing process. I would highly recommend his services to others. Thanks again!
Recommend this Company
5/5
Would Buy Again
5/5
D

Davina
06/23/2021 , Auckland

5.0
Overall Satisfaction Rating

Our advisers really managed to simplify the process and the lingo for us.
Recommend this Company
5/5
Would Buy Again
5/5
S

Sinead
06/21/2021 , Auckland

5.0
Overall Satisfaction Rating

Brad was a fantastic help for us as we embarked on the daunting experience of buying our first home. No question was a dumb question. The support we felt through the process was emmense. We thank you Brad L.
Recommend this Company
5/5
Would Buy Again
5/5
R

Rebecca
06/20/2021

4.0
Overall Satisfaction Rating

Scott and Matt were excellent. Very responsive and great to work with. It was the first time that we had purchased a house, so I think something that could have improved the experience for us would have been a flow chart/instructions on the general process that we could have referred to from the start to give us a general overview.

Thank you.
Recommend this Company
4/5
Would Buy Again
4/5
S

Sarah
06/20/2021 , Waikato

5.0
Overall Satisfaction Rating

Great experience with Squirrel - would highly recommend.
Recommend this Company
5/5
Would Buy Again
5/5
R

Rahul
06/17/2021 , Auckland

5.0
Overall Satisfaction Rating

Sunil from Squirrel Mortgages was awesome. He did everything for us and is the best mortgage adviser we came across. Thanks alot Sunil.
Recommend this Company
5/5
Would Buy Again
5/5
M

Millie
06/16/2021 , Auckland

5.0
Overall Satisfaction Rating

JB was very helpful, answered all our quarries and was very quick to reply to emails. We requested an increase in mortgage twice and both times managed to get us an increase with no issues. He is very knowledgeable and have already referred friends to him as we feel he was key to buying our house
Recommend this Company
5/5
Would Buy Again
5/5
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