Squirrel Reviews

4.7 Overall Satisfaction Rating

Based on 1,429 Ratings

5
1068 (74.7%)
4
322 (22.5%)
3
29 (2%)
2
5 (0.3%)
1
5 (0.3%)
1,000+ 5 stars in a row

Would Buy Again

4.8 Average

5
(933)
4
(146)
3
(18)
2
(4)
1
(12)

Recommend This Company

4.8 Average

5
(1,179)
4
(209)
3
(25)
2
(6)
1
(10)

Customer Service

3.9 Average

5
(15)
4
(6)
3
(6)
2
(2)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Squirrel

About Us

Back in 2007, just when the global economy was battening down the hatches, John ‘JB’ Bolton had different ideas. He reckoned more than ever, people buying houses needed someone in their corner.

That’s when Squirrel was born. On the surface it’s a mortgage brokerage, but it’s also a whole lot more. In a market where everyone works for the seller, JB wanted a business that would fight for the buyer.

And he was plenty qualified for it. JB had been a big cheese in bank world, dealing with more than $40b in mortgages and deposits over his time with some of New Zealand’s leading banks.

He’s also a property investor himself, so he brought insight and experience from both sides of the fence.

Now, all this time later, JB and the Squirrel team help first home buyers, new investors and old hands cut through the spin, make better purchasing decisions, get better terms from their banks and have a nicer time of it in the market. We currently write more than $90m in mortgages every month – that’s over $1b per year.

We’ve won just about every award for brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

N

Nena
Today , Kaiwaka

5.0
Overall Satisfaction Rating

Buying a first home and acquiring a mortgage is pretty nerve-wracking and we felt very green. Peimin from Squirrel had answers to all our questions and gave plenty of advise without overwhelming us. When it came to making mortgage choices, she broke things down to that which was important to us in easy-to-comprehend terms. She communicated very promptly, and it was easy to get a hold of her when needed.
Recommend this Company
5/5
Would Buy Again
5/5
R

Rodney
1 day ago , Rotorua

5.0
Overall Satisfaction Rating

Lindsay was awesome I don't how he does it .
will use him again for sure
Recommend this Company
5/5
Would Buy Again
5/5
Z

Zona
1 day ago , Te Atatu South

5.0
Overall Satisfaction Rating

This being my first home purchase, I had plenty of 'naive' questions which both Aatish and Jessica patiently helped me with. I knew it was a really busy time for Aatish yet he made himself available when I needed him and assisted me with an unusually quick home-purchase via auction. Aatish's calm manner was particularly appreciated when at times I felt stressed and out of my depth. Thank you team for such fantastic help and a great result.
Recommend this Company
5/5
Would Buy Again
5/5
K

Kirstin
3 days ago , Waikato

5.0
Overall Satisfaction Rating

I dealt with Emma Wilkin and John Bolton throughout the process, and they were both awesome. Emma was the first person who told me that it was possible to buy a home again, and she talked me through all the options and made sure I had all of my questions answered. John dealt with the bank and the mortgage paperwork, and got a deal that will work excellently for me.

I am very happy with the service provided, and am now enjoying my new home. Thank you for making it such an easy process to go through. I've recommended Squirrel to a number of people because of my experience :)
Recommend this Company
5/5
Would Buy Again
5/5
J

John
3 days ago , Whangaparaoa

4.0
Overall Satisfaction Rating

Our general overall experience was great and very helpful although the estimated break costs we were given came back considerably more than expected.
Recommend this Company
4/5
Would Buy Again
4/5
M

Morgan
6 days ago , Hamilton

5.0
Overall Satisfaction Rating

Was great , soooo helpfull as a first home buyer
Recommend this Company
5/5
Would Buy Again
5/5
CustomerService
5/5
M

Mohammed I.
6 days ago , Auckland

5.0
Overall Satisfaction Rating

Venu was simply supperb
Recommend this Company
5/5
Would Buy Again
5/5
Z

Zahid
2 weeks ago , Takanini

5.0
Overall Satisfaction Rating

Had a great experience with squirrel
Sam was very helpful and made sure we where updated and knew what was happening every step of the way.
Would highly recommend!
Recommend this Company
5/5
Would Buy Again
5/5
W

Wendy
11/01/2020 , Auckland

5.0
Overall Satisfaction Rating

AMAZING. No stress at all. Our broker Emma Wallace was super amazing.
Recommend this Company
5/5
Would Buy Again
5/5
L

Liqi D.
09/09/2020 , Kumeu

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I would like say Peimin was very helpful and patient with me as i had a lot of questions to ask especially with being the first time i used squirrel.
Recommend this Company
5/5
Would Buy Again
5/5
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