springfreetrampoline.com Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.9
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Mark R - 06/30/2020
I feel like we made a mistake buying this trampoline. I do agree with Springfree's claims that it is one of the safest trampolines, but there are others that are also safe but perform better (bigger bounce), like the Vuly Thunder PRO. Our neighbors have a Thunder Pro and the kids seem to gravitate toward that one and don't play on our Springfree as much. The Vuly also seems easier to assemble the Springfree, which was painful, literally. The Springfree instructions are not comprehensive and the assembly is rigorous. My wife got hurt while assembling the Springfree and the kids lacked the strength to help finish the job. I had to enlist the help of a neighbor to get the finish. I am not impressed with the customer service from Springfree. Emails and phone calls go unanswered and we feel like we are on our own after we bought the trampoline.
1 Company Review
06/30/2020 - Connecticut
Kylie was very helpful when I messaged the company. It would have been nice had there been a promotion.
BRYAN - 05/25/2020
For safety, aesthetics, fun and value Springfree was one of the best investments we've made in entertainment.
05/25/2020 - TX
From the wonderful salesperson to the gentleman who delivered and assembled our trampoline the entire experience was great!
HANNAH R - 05/05/2020
my kids love this product
05/05/2020 - Ohio
great experience
Hilarie R - 05/05/2020
My kids have been on the trampoline non-stop. They love it!
05/05/2020 - Utah
We really appreciated hearing from a Springfree representative. With the delivery time being extended due to COVID-19. He kept us informed and his information was spot on.
jennifer A - 05/04/2020
7
05/04/2020 - Ohio
was able to ask questions using chat
Valerie M - 05/03/2020
It's a great trampoline. It was very hard to put it together. My husband and I got it done, but we were doubtful at many points. It would be very beneficial to have 2 strong men.
05/03/2020 - Tennessee
The delivery was faster than we expected. That was a great surprise! It was hard to put together.
Peggy - 05/03/2020
Last year I took my kids to the store to look at the products. Then when the “stay home” order closed the local parks, a friend recommended his new purchase... the Springfree Large trampoline. I was able to place my order so easily and the person who came to set up was efficient and on time. Now any time I can’t find my kids, they’re usually out on the trampoline. Thanks for offering a great product and great service!!
05/03/2020 - WA
The large trampoline was a perfect size for two kids without worrying they'd crash into each other. The purchasing process was simple and quick. My kid's have used it every day (even in the rain!).
Anonymous Customer - 04/29/2020
We love our Springfree, our almost 4 year old daughter absolutely loves it, she is on it first thing in the morning and first thing when we get home....great purchase, and peace of mind for her safety.
Georgia B - 04/29/2020
It is certainly more expensive than other trampolines, but it is very high quality and has been a blast for the whole family
04/29/2020 - Illinois
Quick and Easy!
Anne - 04/26/2020
This is our second springfree. We upgraded from an 8x8 round to the 11x11 square. On top of the many advantages is the safety. Love the no springs needed and that you can jump all the way to the end of the mat without the risk of getting a foot stuck under something. The bounce is incredible , no metal noises during the jumping process, too. Would never buy another trampoline than springfree, worth every penny spent. Our last one was placed outdoors for 10 years and is still in good shape.
04/26/2020 - RI
Unfortunately the video instructions on the website for the assembly were outdated and we followed those first and had to remove the mat from the springs again. The instructions received on the phone were helpful and we were finally able to attach the mat to the springs . Hopefully this will be updated soon. Other than that it arrived quicker than expected. Customer service was helpful in the process.
Boy F - 04/26/2020
We love our new trampoline. It has been fun for the whole family and it feels safe and great quality. Professional Install was easy & fast (less than an hour)! Would definitely recommend.
04/26/2020
Great on every front. Love our trampoline.
Anonymous Customer - 04/26/2020
Very happy with our purchase
04/26/2020 - Minnesota
very easy and customer service was very helpful
bryan H - 04/26/2020
This was a great purchase - our kids have already gotten a ton of use out of the trampoline. And this has been a lifesaver while being isolated to home.
04/26/2020 - Colorado
Great ordering process. Handoff w the install company was a little clunky as I had to initiate scheduling (install company didn't realize we had already received our packages).
Jodie H - 04/25/2020
Awesome!
04/25/2020 - California
Website is easy to manage, and information is clear as well as helpful per which trampoline to choose. Can't wait to get ours!
Jennifer M - 04/24/2020
My kids absolutely love this trampoline! It’s literally been a lifesaver during quarantine. They can go out and burn energy and shoot some hoops with the basketball hoop attachment. I’m 100% happy with my purchase. You can tell this is a very high quality trampoline and worth the extra money. 5 stars!!
04/24/2020 - Pennsylvania
Called customer service and they were wonderful. Answered all of our questions. Delivery also came much sooner than expected. Which was amazing
Rajeev G - 04/24/2020
Easy to install and very sturdy.
04/24/2020 - Texas
Fast and easy
Michael C - 04/20/2020
Great product! Very safe and the kids love it (I find myself in there sometimes too, good workout!) It may cost more then others, but looks like its built to last!
04/20/2020 - NH
Came in a 10 days, nice surprise! Was expecting 4-6 weeks due to pandemic. Couldn't have come at a better time!!
Jake W - 04/20/2020
Easy to put together with 2 people. Awesome product! Wouldn't get anything bigger. You are only supposed to have 1 person jumping at a time, so this is even a bit on the bigger side...
04/20/2020 - New Jersey
Excited!
William J - 04/19/2020
I did a lot of research and decided to spend more money on this trampoline. So happy we did!
04/19/2020 - Colorado
Nice website, free shipping. Good directions and kids love the trampoline. It has great bounce and is very safe!
Burton W - 04/18/2020
Great trampoline so far, my daughter loves it and it does seem safe. We had issues with the company that was supposed to set it up so I ultimately had to do it myself as I would have had to wait 3 weeks after having to cancel initially due to weather. It was not the easiest thing to do.
04/18/2020 - California
Pretty smooth, I do wish that there were more promos especially right now, but I am looking forward to getting the trampoline
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