"Received a phone call the next day notifying me store pickup (option I chose) is in New York and I am located in Kansas. I really appreciated the call as I am obviously not driving to New York from Kansas. I don't understand why that was an option..? Anyway, not a big deal. The representative asked me if I wanted to ship or cancel and I decided to ship. Not a huge fan of the $15 shipping fee but again it's whatever. What I really loved is how quickly the cleats got to me. 2 days flat they were on my porch. Thank you for the customer service and being prompt!!"