soundprofessionals.com Reviews

4.8 Overall Satisfaction Rating

Based on 3,496 Ratings

5
2845 (81.4%)
4
493 (14.1%)
3
135 (3.9%)
2
13 (0.4%)
1
10 (0.3%)
2,500+ 5 stars in a row

Customer Service

4.9 Average

5
(298)
4
(14)
3
(8)
2
(1)
1
(3)

Product Satisfaction

4.8 Average

5
(1,187)
4
(146)
3
(42)
2
(14)
1
(10)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

soundprofessionals.com

A

Anonymous T.
4 weeks ago , WI Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shipping turn around was incredibly fast & very much appreciated. I would like to talk to someone to discuss the product that I bought.
Product Satisfaction
1/5

Public Comment

We have contacted the customer to see what questions they have about the products.
T

Thomas E.
03/20/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Could not chat.

Public Comment

Hello: Thank you for your review. I am sorry, our live chat is not available 24-7, but we will look at the possibility in expanding the hours chat is available.
D

Donna L.
02/06/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I couldn't figure out the nuances to your ordering process, made me frustrated. I had to call my adult son to help me

Public Comment

Hello Donna, I am so sorry to hear you had some trouble with our site. Going forward, please do not hesitate to reach out to us for help. We are available by phone, email, live chat and even text. We always want to take the time to try to help our customers and take customer service very seriously. I hope we will have the opportunity to assist you if this problem arises in the future. Kris Customer Service Team
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