soundprofessionals.com Reviews

4.8 Overall Satisfaction Rating

Based on 3,871 Ratings

5
3164 (81.7%)
4
533 (13.8%)
3
149 (3.8%)
2
13 (0.3%)
1
12 (0.3%)
3,000+ 5 stars in a row

Customer Service

4.8 Average

5
(382)
4
(22)
3
(13)
2
(3)
1
(5)

Product Satisfaction

4.8 Average

5
(1,380)
4
(164)
3
(49)
2
(16)
1
(14)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

soundprofessionals.com

K

Kathleen R.
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So pleased with this system and customer service was so helpful with getting everything up and working.
Product Satisfaction
5/5
CustomerService
5/5
C

Candace S.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I will be contacting customer service for help, but haven't installed the microphone yet.
Product Satisfaction
5/5
W

Wendy B.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Liked it, but would've liked more personal knowledge of how things work. Or more help to make sure I get what I actually need.
C

Calvin F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Please update your website, it looks like its from the 1990s.
M

Mary A.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very quick and efficient.
T

Traci R.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It's easy to find what you need and checkout.
E

ELLEN G.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The person I spoke with was so helpful and informative
D

David P.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very fast delivery!
Product Satisfaction
1/5
C

Craig B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
S

Susan M.
4 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always love Sound Professionals - best in biz! A+
Product Satisfaction
5/5
R

Rhonda H.
4 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I received good considerate care
Product Satisfaction
5/5
D

Donna B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Could use a link to explain accessories
Product Satisfaction
4/5
CustomerService
4/5
J

Jill M.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

.
A

Azusa H.
5 days ago , Hokkaido

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very fast shipping
Product Satisfaction
5/5
N

NARISE C.
6 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have had an amazing experience with sound professionals. I originally ordered a product, but upon opening it realized I had purchased the wrong item. I reached out to sound professionals, and customer service was able to exchange the product. It went very smoothly, and the new item shipped incredibly quickly. I have purchased similar products from Amazon, B&H, and Reverb.com but out of all of them, I had the best experience with Sound Professionals.
Product Satisfaction
5/5
CustomerService
5/5
A

Anthony M.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very satisfied
Product Satisfaction
5/5
CustomerService
5/5
J

Judy B.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good service
M

Marie E.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good information about products included.
J

JINA J.
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The BEST customer service, from ordering with Chris to tech support setting up the equipment with Joe. They took a lot of time helping me, never rushed me, and had very quick response time. I rarely get that kind of service.

I just got it, so I still need to use the equipment more, but it does seem to eliminate background noise. And the recording is much better than I was getting before which will make listening and editing much easier.
Product Satisfaction
5/5
J

Jordan D.
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Product was misrepresented
Product Satisfaction
1/5
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