5 Stars

4.7 Overall Rating

Based on 2,200
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured Reviews

Anonymous Customer | NY, United States | Submitted 15 Mar 2018

“Chris was great in helping me resolve my problem with my USB mike recording in Case Catalyst!!! He spent a lot of time with me to work out why my USB mike wasn't recording.

Turns out a box in Translate for audio recording was not checked off. He picked that up when he came onto my computer by remote access.

I had called Stenograph first for help. They couldn't resolve the issue and weren't that interested, since I didn't buy the mike from them.

Thanks again, Chris. I would highly recommend your USB mike and your company for standing behind your product!”

Product Satisfaction 5 5.0
Customer Service 5 5.0
Case Catalyst a | NY, United States | Submitted 12 Mar 2018

“I had purchased a new computer and needed assistance with tweaking the settings for my Case Catalyst audio sync recording with my Andrea mic. I had to call and email Chris a number of times and he always responded and when I called, was patient and professional in his assistance. Bottom line is audio sync is great and they've got me as a customer. Very happy.”

Product Satisfaction 5 5.0
Customer Service 5 5.0
Vicki D | IL, United States | Submitted 10 Mar 2018

“Such a great company! The staff are very friendly and knowledgeable. Customer service is amazing! I wish all companies were such a pleasure to deal with.”

Product Satisfaction 5 5.0
Customer Service 5 5.0
David S | Submitted 3 Mar 2018
Verified Customer

“Web site is a bit difficult to navigate”

Product Satisfaction 5 5.0
Shelly D | CO, United States | Submitted 12 Jan 2018

“The people at Sound Professionals are always very helpful whenever I contact them for help with settings on the mic I use as a court reporter and other questions I've had since I purchased their great mics a few years ago!”

Product Satisfaction 5 5.0
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