Thank you for this customer's feedback. We ship our regular orders same or next day depending on the time the orders are received, the same for this customer's order. This holiday season is unlikely any others, due to the pandemic. All carriers are impacted. How ever fast our shop works, we are still constrained by the shipping capability available. We continue to be amazed at how diligent and graceful our essential workers are in delivering our holiday joy. We ask our customers to be patient. We are happy to obtain quote for express shipment if customers need an order to arrive at a certain time.