sojournbeauty.com Reviews

4.7 Overall Satisfaction Rating

Based on 86 Ratings

5
68 (79.1%)
4
9 (10.5%)
3
7 (8.1%)
2
1 (1.2%)
1
1 (1.2%)
68 5 stars in a row

Product Satisfaction

4.9 Average

5
(25)
4
(2)
3
(0)
2
(0)
1
(0)

Would Buy Again

4.8 Average

5
(70)
4
(6)
3
(2)
2
(1)
1
(0)

Customer Service

4.6 Average

5
(15)
4
(0)
3
(1)
2
(0)
1
(1)

Recommend This Company

4.6 Average

5
(63)
4
(6)
3
(9)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

sojournbeauty.com

J

Josie M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your products and customer service!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
K

Kimberley B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
Recommend this Company
5/5
Would Buy Again
5/5
B

barbara K.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

thank you
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Scultpting Taffy is the best- textures and holds my short hair all day without getting greasy. Could not find it online or in salons for quite awhile ... Thank you Sojourn, I am thrilled that it is back!
Recommend this Company
5/5
Would Buy Again
5/5
L

Lauren
1 week ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

always have loved your products!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
S

Sara M.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

On the mobile app there is no shopping cart icon. I would add one as it was difficult to find how to navigate to the cart at first.
Recommend this Company
5/5
Would Buy Again
5/5
J

Josie M.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to shop on website. Quick check out. Happy with free shipping :)
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
J

J B.
2 weeks ago , WA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

We both fell in love with Sojourn's Monoi Oil during a stay at the fab Independence Hotel!

Ordering on the Sojourn website is probably, typically an easy, straightforward process, but in these Covid-19 days, it was not: couldn't create an account, placed my order but never received an email confirmation (even a 'we got it, back to you soon with an update!' email would have been welcome), so two days after my card company posted the transaction, I called their number. The owner answered, obviously remote from the shop, and was super apologetic as mine was the 3rd such call that day. He quickly confirmed my order had been priced and said it would arrive either that day or rhe next, and it did!
Recommend this Company
3/5
Would Buy Again
4/5
Product Satisfaction
5/5
CustomerService
3/5
T

Tracy
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I love your products!
Recommend this Company
5/5
Would Buy Again
5/5
L

Lori O.
3 weeks ago , GA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your products. Great to navigate the website.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
C

Carissa H.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to find and order what I wanted
Recommend this Company
5/5
Would Buy Again
5/5
R

RISANN T.
4 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
M

Mary H.
4 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your product!! It works perfect with my stying
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
R

Robyn
07/06/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivered in a timely manner. Well packaged.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
M

Margaret T.
07/04/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Truly the best hair products ever. Please don't stop making them. Need to get the products in salons in all states. Tough job to do though.
One down side. I have a web account, however it's challenging to use if you forget your password. Can't get into mine, but that's ok since I'm able to still order without logging in.
Recommend this Company
5/5
Would Buy Again
5/5
D

Deborah H.
07/04/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

fast and easy
Recommend this Company
5/5
Would Buy Again
5/5
K

Kenneth F.
07/03/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Recommend this Company
5/5
Would Buy Again
5/5
A

APRIL S.
07/02/2020 , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

THANKING VELVET FOR SHARING YOUR PRODUCT INFO WITH ME.
SINCE RECEIVING MY PRODUCTS MY HAIR SMELLS AND LOOKS SO LIGHT AND FRESH. I'M EXCITED TO SAY, I'M A PROUD NEW USER OF SOJOURN!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
A

Anonymous Customer
07/01/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My favorite hair product ❤️
Recommend this Company
5/5
Would Buy Again
5/5
P

Paul
07/01/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Product wasn't listed in the texture section of your website, but when I searched for it I was able to find it. Thanks.
Recommend this Company
4/5
Would Buy Again
5/5
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