08/30/2021 , NJ
We were very pleased with Smart Carpet' process from start to finish. Salesman, Joe Orlando, was very professional and helpful. The product we initially selected was not going to be available in our timeframe. Joe came over THE NEXT DAY with options that we were happy with and from which we made our selection. The installers were extremely hardworking and did an excellent job.
08/25/2021 , NJ
Very convenient, they come right to the house to measure and bring lot's and lot's of samples to choose from.
Very flexible scheduling.
Excellent sales person and customer service.
Only complaint was the installer put a pretty good size nick in my wall when taking out closet door.
08/24/2021 , NJ
We are very happy to have chosen Smart Carpet after the outrageous Lowes experience and price. Smart Carpet Sales Representative was great and walked us through the steps and made it very convenient to measure, pick padding and pick carpet. He understood our needs and was very took his time with us since this is the first time we used the service.
08/24/2021 , NJ
Xeby, our contractor was amazing! On time, great service and fast...
Love the idea of Smart Carpet. You sent 1 man to do a 3 man job. He was great but issues arrived because more help was needed!
Our salesperson was super efficient and went into great detail regarding options. He meticulously measured the areas to receive new flooring and answered all our questions. The installers delivered the flooring two days before the install and took the time to chip up one of our tiles so they could access the thickness needed for the plywood. Once they left, I got a phone call from our salesman to let us know that the original plywood size needed to be increased and gave us a quote for the additional cost. Once installation day arrived, the installers worked nonstop all day on the floors. It took 2 days before the job was completed. However, the finished product looks amazing and we love it. The installers cleaned up after themselves and the only thing they left behind was the dust!! Not a problem. We are super pleased with the end result and would highly recommend this company.
08/10/2021 , NJ
I was complety satisfied with the installers from Smaet Carpet. I had new Flooring put in
and I'm thriled with it.
08/03/2021 , NJ
Amazing customer service. The shopping was easy and informative and the installers were kind, professional and did a perfect job!!!
06/02/2021 , NJ
I previously had a small runner installed and I called my salesperson back since a few years later I was ready to finish the basement. My salesperson not only remembered me but was out to see me the following day. I made my selection that day and they called the following day to schedule installation...The installation guys were also amazing!
05/16/2021 , NJ
Very pleased with the total overall experience. Installers arrived exactly when they said they would and a wonderful job. Very happy with the service. Have used before and will again if needed.
05/01/2021 , NJ
Thank You so much SMART Carpet. A wonderful experience with your company!
We absolutely love our carpeting!
04/30/2021 , NJ
All was well. Workers very experienced, clean, cordial.
04/22/2021 , NJ
Showed up to drop off products to acclimate when promised
Very clear on communication
Although slightly confusing on my part as we were having vinyl plank and carpet installed the same day and received two different appointments for each crew
Thank you for the great work and clean up
04/08/2021 , NJ
Smartcarpet was on time. The salesman was courteous and very knowledgeable about his products. The installers were pleasant and worked at a very rapid pace. No mess was left behind. Overall I am extremely satisfied with the service and carpet and would definitely do it again!
04/07/2021 , NJ
Everyone was professional and courteous. The came in, did the work, cleaned up, and left. Any of my questions were answered satisfactorily. I have used Smart Carpet on several occasions and have been quite satisfied.
04/06/2021 , NJ
Jay was amazing!!! Went to great lengths to try to find a tile I would like. He was so helpful and knowledgeable and I will call on him again for all my flooring needs
The installer worked non stop and did a great job
02/21/2021 , NJ
The two guys you sent were outstanding professional' clean'Courteous' a pleasure I bought them lunch drinks and coffee two awesome guys thank you for beautiful job my floor looks amazing
02/10/2021 , NJ
Andrew was awesome with helping us for the second time and making sure we were able to get what we needed. The process went very smoothly from start to finish and we are very happy with the product, installation, and service we received. Highly recommend Smart Carpet for flooring needs.
They were on time 8:30 in the morning, they completed the job by 3 o'clock that afternoon. they moved every piece of furniture out of the 2 rms to do the job. Removed every bit of debris that was left over it was as if they had never been there except I had two gorgeous new floors
02/03/2021 , NJ
From when Ruth came until the installers left, the process was made so easy. Everything that was promised was done in record speed! From the night Ruth came, the process was less than two weeks! There was no upsell, no pressure .... and the carpet looks great!! Thanks smart carpet!!!
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