smartcarpet.com Reviews

About this Company

SMART Carpet is a convenient shop-at-home service. SMART Carpet offers a complete line of name brand flooring products for carpet, wood, vinyl, laminate & tile. SMART Carpet has managed to eliminate all the hassle of buying new carpet and flooring. The SMART Carpet system is simple, with everything done right in your home where color and quality selection matter most. The experts at SMART Carpet make sure all measuring is completed before clients choose from thousands of styles and colors that are available. Known for its outstanding customer service, SMART Carpet has installed more than one hundred million square feet of flooring and counts over 250,000 satisfied customers in the Northeast!

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883 Verified Customer Reviews

883 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
818
(92.6%)
4 Shopper Approved - Review Star
61
(6.9%)
3 Shopper Approved - Review Star
4
(0.5%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Would Buy Again
4.9
5 Shopper Approved - Review Star
831
4 Shopper Approved - Review Star
51
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
727
4 Shopper Approved - Review Star
55
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Customer Service
4.7
5 Shopper Approved - Review Star
67
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1

5 years collecting reviews

About This Company

SMART Carpet is a convenient shop-at-home service. SMART Carpet offers a complete line of name brand flooring products for carpet, wood, vinyl, laminate & tile. SMART Carpet has managed to eliminate all the hassle of buying new carpet and flooring. The SMART Carpet system is simple, with everything done right in your home where color and quality selection matter most. The experts at SMART Carpet make sure all measuring is completed before clients choose from thousands of styles and colors that are available. Known for its outstanding customer service, SMART Carpet has installed more than one hundred million square feet of flooring and counts over 250,000 satisfied customers in the Northeast!

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E
Egg H.
2 weeks ago , NJ

We were very pleased with Smart Carpet' process from start to finish. Salesman, Joe Orlando, was very professional and helpful. The product we initially selected was not going to be available in our timeframe. Joe came over THE NEXT DAY with options that we were happy with and from which we made our selection. The installers were extremely hardworking and did an excellent job.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

N
N Y.
3 weeks ago , NJ

Very convenient, they come right to the house to measure and bring lot's and lot's of samples to choose from.
Very flexible scheduling.
Excellent sales person and customer service.
Only complaint was the installer put a pretty good size nick in my wall when taking out closet door.

Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
3 weeks ago , NJ

Xeby, our contractor was amazing! On time, great service and fast...

Would Buy Again
5/5
Product Satisfaction
5/5

J
Jean T.
3 weeks ago , NJ

We are very happy to have chosen Smart Carpet after the outrageous Lowes experience and price. Smart Carpet Sales Representative was great and walked us through the steps and made it very convenient to measure, pick padding and pick carpet. He understood our needs and was very took his time with us since this is the first time we used the service.

Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
08/17/2021

Love the idea of Smart Carpet. You sent 1 man to do a 3 man job. He was great but issues arrived because more help was needed!

Would Buy Again
5/5
Product Satisfaction
4/5
Customer Service
5/5

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