siteground.com Reviews
11,267 Verified Customer Reviews
11,267 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
Today , Ireland
Great experience and very helpful support staff
Today , FL
I am happy with the services you advertise, the service you provide, and the service you support.
Today , SD
Viktor P was Phenomenal and helped me out immensely! I was struggling to get my website up and running after i switched it. He had a wonderful knowdlge and introduced me to the FileZilla where i did my first FTP. I managed that, and got logged into the other host and he was so helpful! His patient and advice really helped reduce my stress load which has been through the roof for the last month because my website has been down and not many have been able to help me get it fixed and up and running. he caught the problem, which was that the whole backup wasnt loaded, and he helped me do the FTP which brought all the files and info i needed, along with doing a themes upload for me in a zip file so i can get that up and running. I really appreciated his patience, wisdom, and he really knew his stuff. thanks again, Viktor. hes a great addition to your team. One reason i dont fully hate the company anymore.
1 day ago , BC
Siteground always delivers great support. Very knowledgeable people working on chat. I've never been disappointed and I've used their support more times than I can count over the last 8 years.
1 day ago
Boris was great! Explained the issue really well, thnks again!
1 day ago , KS
When I moved my website from another host, it brought along with it the problems that had been plaguing me on that other site. I contacted SiteGround's support team and it looked like it was going to be more trouble than it was worth to fix it. So I decided to delete the site and got myself into trouble. I had the pleasure of chatting with two SiteGround support staff (got disconnected from the first one and then got a second one when I opened the chat again). They both responded to my chat quickly and handled my situation professionally to get the problem resolved lickedly split. A nice touch was that none of these support people I've talked to during this trial ever made me feel like an idiot! They are good people and I'm feeling more and more thankful every day for having made this move.
2 days ago
Emil was a great help, giving me instructions to fix my problem. He was quick and efficient.
2 days ago , KY
I worked with Stefan M., and he was quick, had a sense of humor, and took care of my problem expeditiously. Enjoyed working with him.
2 days ago
Stellar features and services, fabulous support. I've just persuaded one of my clients to migrate over to you.
3 days ago , SA
Received amazing technical support from the SiteGround staff. Very patient and super helpful!!
Much appreciated!
3 days ago , PA
Always amazing. I've been with Siteground for years and the service is amazing!
4 days ago
Kristian was great. He was really helpful and was able to resolve my issue. SiteGround is doing a great job with it's customer service and web hosting. Love this company and their people. Great job!
4 days ago , NSW
Legendary customer service. Fully recommended.
4 days ago , MI
Best hosting company I've ever had. Why didn't I switch to them years ago?
4 days ago , AL
Amazing experience with chat!! I was walked through every single step I needed to take and the process was quick and so easy. My site was down and was able to get it back up and running in no time. Can't thank your friendly team enough!!
5 days ago , SP
I'm Brazilian and I was using your services for the first year. All great, but as the currency here is very devalued, I couldn't keep the payment.
Thanks for the care and service
Company Response
Thank you for your kind words! Our best wishes for a brighter future for everyone, and we look forward to seeing you again soon!
5 days ago , ME
Very quick and friendly response from Ivan - highly recommend him!
6 days ago
Super helpful customer service. Went out of his way to help me with an issue.
6 days ago , CA
I was immediately connected to a representative. They were able to understand my question and know exactly how to answer it, and they provided the support needed. I needed to finalize migrating my site to Siteground and wanted to double-check updating my domain registrar. The rep quickly gave me the info I needed, and it took less than 10 minutes. Thanks!
1 week ago , CA
Petar M. help me with my DREAM STARTUP !!! solved many issues in just one online chat session. I HIGHLY Recommend SITEGROUND in 2023 for startups
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