siteground.com Reviews

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11,591 Verified Customer Reviews

11,591 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
11K+
(95.2%)
4 Shopper Approved - Review Star
325
(2.8%)
3 Shopper Approved - Review Star
91
(0.8%)
2 Shopper Approved - Review Star
33
(0.3%)
1 Shopper Approved - Review Star
111
(1%)

Customer Service
4.9
5 Shopper Approved - Review Star
9342
4 Shopper Approved - Review Star
201
3 Shopper Approved - Review Star
63
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
79
Would Recommend
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
328
3 Shopper Approved - Review Star
118
2 Shopper Approved - Review Star
38
1 Shopper Approved - Review Star
142
Would Buy Again
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
360
3 Shopper Approved - Review Star
129
2 Shopper Approved - Review Star
58
1 Shopper Approved - Review Star
149
Product Satisfaction
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
766
3 Shopper Approved - Review Star
181
2 Shopper Approved - Review Star
46
1 Shopper Approved - Review Star
129
Price Satisfaction
4.7
5 Shopper Approved - Review Star
9247
4 Shopper Approved - Review Star
1434
3 Shopper Approved - Review Star
569
2 Shopper Approved - Review Star
110
1 Shopper Approved - Review Star
172
SHOW DETAILS

5-star reviews
11K+

5-star reviews

11 years collecting reviews
Filter
N
Ngo
1 day ago , GA

Viktoria provided excellent customer service.

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
2/5
Price
3/5
Customer Service
5/5

B
Brian
1 day ago , WA

Help reply was quick and explained the problem so I was able to fix it.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
mradi
1 day ago , Dubai

Dealing with site ground was great for me for many years now. I have many sites on and they really gave peace of mind in many aspects. Thanks Site Ground Team

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

A
AngelKey
2 days ago , Qld

We have been with Siteground for several years now. We have several websites and domains hosted here. All my requests for assistance were attended to in very good timing day and night. The service has always been excellent from every department. I highly recommend Siteground hosting to anyone starting out wanting a hosting service. Having a personal someone to chat with also is something missing in today's world.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you so much for your kind words! We are glad to hear that our services have been up to your expectations. Our goal is to make sure our customers get the best possible service, so we're glad to hear your awesome feedback. We appreciate your review and recommendation of our services.


D
Denis R.
2 days ago

Highly recommend the company, they are not cheap but it is not important to have excellent service. All the representatives, without exception, give their all to help solve my problem or question every time I contact them. And I turn away quite a bit, because I don't know how to do many things. worth every penny. Representation above all.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

We are so glad you had such a positive experience with us, Denis! We are committed to providing excellent customer service, and it's wonderful to hear that we have achieved this goal. Thank you for your kind words and recommendation - we appreciate it!


A
Adam F.
4 days ago , Vic

Always great customer and tech support. I could not think of going elsewhere. Siteground is heads and shoulders above any hosting company I've experienced in the past 25 years. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you for your positive feedback, Adam! We are delighted to hear that you have been satisfied with our services and support. It's our goal to ensure that your experience with us is the best it can be. Your loyalty and appreciation truly mean a lot to us.


B
Blancodavis
5 days ago , TX

Very knowledgeable and helpful...

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Angelica
1 week ago , Jakarta

I contacted the Siteground via Chat support and the response was fast. The support helps with my issue. Thanks

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

You're most welcome, Angelica! We are always here for you if anything else comes up! Thank you for the 5-star review!


I
irfan G.
1 week ago

great help great team

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

E
Eric P.
1 week ago

The quality of the customer service is the main reason why I am migrating all my client site's over SiteGround.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

T
Tom
2 weeks ago , MA

Fastest hosting and best support of any supplier. I am so proud and happy to be a SiteGround customer - they are 10x better then the alternatives I have used

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you so much for your kind words, Tom! It's great to hear you're happy with our services! Such awesome feedback makes us proud and happy! Once again, thank you!


N
Nazariy Y.
2 weeks ago , Ternopil

Customer service at top!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
2 weeks ago

Good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

C
Catherine
2 weeks ago , Grand Cayman

Pavel was incredible, knowledgeable, patient and informative.

Thanks a lot!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

K
Kathryn
2 weeks ago , ON

Site Ground has exceptional customer service. Thank you to Petar for helping me.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

S
Sylvia
3 weeks ago , CO

Blown away by how fast and simple it was to migrate my website from another hosting provider. Sales and tech support were amazing. Very happy!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for the positive feedback, Sylvia! It's great to hear you are pleased with the migration process and our customer service. Should you have any questions or need assistance in the future, please do not hesitate to contact us. We appreciate your business and thanks again for the shout-out.


Q
Qubadi
3 weeks ago , France

We are a group of designers. We have been a customer of Siteground, and we are proud to be a customer of theirs. They have the best service and the best Hosting. The folks at Siteground do a fantastic job. They are always there to help and guide. We experience this every time we are in contact with them. We cannot remember that we have asked anything and not received help or guidance. Stand on Siteground, good job.

Highly recommended to use Siteground as Hosting Provider.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

We appreciate your kind words and that you're part of the SiteGround family! It's a pleasure to hear about your great experience with our hosting and customer service. Thank you for your loyalty and for taking the time to share your feedback.


A
Ali
3 weeks ago , WA

Great support, fast response, clear and concise advice

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

E
Everett A.
3 weeks ago , GA

Very helpful. Very kind. Explained in great detail what was done and how it was fixed. This is what customer service should look like!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

P
Performing
3 weeks ago , CA

Great communication and directions.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

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