siteground.com Reviews

4.9 Overall Satisfaction Rating

Based on 9,112 Ratings

5
8663 (95.1%)
4
266 (2.9%)
3
75 (0.8%)
2
26 (0.3%)
1
82 (0.9%)
8,500+ 5 stars in a row
5 star excellence award medal

Customer Service

4.9 Average

5
(7,268)
4
(166)
3
(50)
2
(20)
1
(51)

Recommend This Company

4.9 Average

5
(8,563)
4
(271)
3
(89)
2
(28)
1
(101)

Would Buy Again

4.9 Average

5
(8,505)
4
(296)
3
(98)
2
(41)
1
(112)

Product Satisfaction

4.8 Average

5
(8,115)
4
(648)
3
(158)
2
(35)
1
(96)

Price Satisfaction

4.7 Average

5
(7,203)
4
(1,178)
3
(462)
2
(75)
1
(134)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

siteground.com

F

Fancy
Today , NY

5.0
Overall Satisfaction Rating

Whenever I encounter a problem, I contact customer service and can always help me solve the problem. I am very grateful.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
B

BarbJH
Today , IA

5.0
Overall Satisfaction Rating

Excellent support. All my subdomain questions were answered by a very knowledgeable tech. Highly recommend SiteGround.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
T

Tomas
Today , Nuevo león

5.0
Overall Satisfaction Rating

Great assitant and help. We resolve the issue, thanks!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
K

KimC
Today , NC

5.0
Overall Satisfaction Rating

Yordan was friendly and professional. He searched and worked on my domain issue until it was resolved. I'm grateful!
Recommend this Company
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
A

Anonymous Customer
Today , FL

5.0
Overall Satisfaction Rating

Nayden was very polite, kind and helpful. He provided accurate and fast service. He took care of my problem right away!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
N

Nilesh
1 day ago , MH

5.0
Overall Satisfaction Rating

Always get quick and satisfying support. Great service SiteGround.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
G

giusy
1 day ago , italia

5.0
Overall Satisfaction Rating

ottimo
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
M

Marco
1 day ago , Italia

5.0
Overall Satisfaction Rating

Assistance is always available and present. I highly recommend this provider because it shows every time that it can give precise information and (very importantly) all operators are prepared.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Anonymous Customer
1 day ago , NY

2.0
Overall Satisfaction Rating

I'd rather talk to someone instead. Since Im a newbe to all this, a support in which I have real human contact in needed.
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
CustomerService
2/5

Public Comment

Hello, 

We offer 24/7 Live Support via chat. phone and tickets.You can reach them at any time from the ?-mark displayed at the top right corner of all ClientArea pages > View Help Center > Contact Us link. 

Kind regards, 

The SiteGround Team

A

ahmed M.
1 day ago , Gharbia

5.0
Overall Satisfaction Rating

great support with great talented customer service agent
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
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