siteground.com Reviews
11,591 Verified Customer Reviews
11,591 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
1 day ago , GA
Viktoria provided excellent customer service.
1 day ago , WA
Help reply was quick and explained the problem so I was able to fix it.
1 day ago , Dubai
Dealing with site ground was great for me for many years now. I have many sites on and they really gave peace of mind in many aspects. Thanks Site Ground Team
2 days ago , Qld
We have been with Siteground for several years now. We have several websites and domains hosted here. All my requests for assistance were attended to in very good timing day and night. The service has always been excellent from every department. I highly recommend Siteground hosting to anyone starting out wanting a hosting service. Having a personal someone to chat with also is something missing in today's world.
Company Response
Thank you so much for your kind words! We are glad to hear that our services have been up to your expectations. Our goal is to make sure our customers get the best possible service, so we're glad to hear your awesome feedback. We appreciate your review and recommendation of our services.
2 days ago
Highly recommend the company, they are not cheap but it is not important to have excellent service. All the representatives, without exception, give their all to help solve my problem or question every time I contact them. And I turn away quite a bit, because I don't know how to do many things. worth every penny. Representation above all.
Company Response
We are so glad you had such a positive experience with us, Denis! We are committed to providing excellent customer service, and it's wonderful to hear that we have achieved this goal. Thank you for your kind words and recommendation - we appreciate it!
4 days ago , Vic
Always great customer and tech support. I could not think of going elsewhere. Siteground is heads and shoulders above any hosting company I've experienced in the past 25 years. Thank you.
Company Response
Thank you for your positive feedback, Adam! We are delighted to hear that you have been satisfied with our services and support. It's our goal to ensure that your experience with us is the best it can be. Your loyalty and appreciation truly mean a lot to us.
5 days ago , TX
Very knowledgeable and helpful...
1 week ago , Jakarta
I contacted the Siteground via Chat support and the response was fast. The support helps with my issue. Thanks
Company Response
You're most welcome, Angelica! We are always here for you if anything else comes up! Thank you for the 5-star review!
1 week ago
great help great team
1 week ago
The quality of the customer service is the main reason why I am migrating all my client site's over SiteGround.
2 weeks ago , MA
Fastest hosting and best support of any supplier. I am so proud and happy to be a SiteGround customer - they are 10x better then the alternatives I have used
Company Response
Thank you so much for your kind words, Tom! It's great to hear you're happy with our services! Such awesome feedback makes us proud and happy! Once again, thank you!
2 weeks ago , Ternopil
Customer service at top!
2 weeks ago
Good
2 weeks ago , Grand Cayman
Pavel was incredible, knowledgeable, patient and informative.
Thanks a lot!
2 weeks ago , ON
Site Ground has exceptional customer service. Thank you to Petar for helping me.
3 weeks ago , CO
Blown away by how fast and simple it was to migrate my website from another hosting provider. Sales and tech support were amazing. Very happy!!
Company Response
Thank you for the positive feedback, Sylvia! It's great to hear you are pleased with the migration process and our customer service. Should you have any questions or need assistance in the future, please do not hesitate to contact us. We appreciate your business and thanks again for the shout-out.
3 weeks ago , France
We are a group of designers. We have been a customer of Siteground, and we are proud to be a customer of theirs. They have the best service and the best Hosting. The folks at Siteground do a fantastic job. They are always there to help and guide. We experience this every time we are in contact with them. We cannot remember that we have asked anything and not received help or guidance. Stand on Siteground, good job.
Highly recommended to use Siteground as Hosting Provider.
Company Response
We appreciate your kind words and that you're part of the SiteGround family! It's a pleasure to hear about your great experience with our hosting and customer service. Thank you for your loyalty and for taking the time to share your feedback.
3 weeks ago , WA
Great support, fast response, clear and concise advice
3 weeks ago , GA
Very helpful. Very kind. Explained in great detail what was done and how it was fixed. This is what customer service should look like!!
3 weeks ago , CA
Great communication and directions.
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