siteground.com Reviews

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11,829 Verified Customer Reviews

11,829 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
11K+
(95.2%)
4 Shopper Approved - Review Star
328
(2.8%)
3 Shopper Approved - Review Star
95
(0.8%)
2 Shopper Approved - Review Star
34
(0.3%)
1 Shopper Approved - Review Star
114
(1%)

Customer Service
4.9
5 Shopper Approved - Review Star
9542
4 Shopper Approved - Review Star
202
3 Shopper Approved - Review Star
64
2 Shopper Approved - Review Star
27
1 Shopper Approved - Review Star
82
Would Recommend
4.9
5 Shopper Approved - Review Star
11K+
4 Shopper Approved - Review Star
330
3 Shopper Approved - Review Star
121
2 Shopper Approved - Review Star
38
1 Shopper Approved - Review Star
146
Would Buy Again
4.9
5 Shopper Approved - Review Star
11K+
4 Shopper Approved - Review Star
365
3 Shopper Approved - Review Star
131
2 Shopper Approved - Review Star
59
1 Shopper Approved - Review Star
153
Product Satisfaction
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
774
3 Shopper Approved - Review Star
184
2 Shopper Approved - Review Star
46
1 Shopper Approved - Review Star
133
Price Satisfaction
4.7
5 Shopper Approved - Review Star
9452
4 Shopper Approved - Review Star
1451
3 Shopper Approved - Review Star
579
2 Shopper Approved - Review Star
113
1 Shopper Approved - Review Star
175
SHOW DETAILS

5-star reviews
11K+

5-star reviews

11 years collecting reviews
Filter
R
Reeze
1 hour after

Great Experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

J
Joe
1 day ago , MI

Customer service is top-notch. THey get right to you and take care of things right away. Best place to host all of your websites.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

A
Anonymous Customer
2 days ago

Siteground's Customer Service is always quick, friendly, and very helpful. I am extremely satisfied with their services! Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

L
LoZo G.
2 days ago , PA

The learning curve for a novice is steep. Website design always involves a tricky turn or two. Customer support held my hand through those trying times.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Michael H.
3 days ago , CA

Good chat about site usage.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Alan
4 days ago

great

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

V
Veronica
4 days ago

SiteGround is a compassionate company that truly listens to its longterm customers and honors that loyalty with top tier assistance and guidance. Thank you. Here's to another 10 years.

Also, a note: I've worked with GoDaddy in the past for clients and I despise them. Give SG a chance. They won't send you articles, keep you on hold forever, or beat around the bush. They will stick with you until the issue is resolved. They minimize headaches where GoDaddy only adds to them.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

H
[email protected]
5 days ago , FL

As always...Siteground's technical support is superior to all others I have worked with. Prompt, precise and and polite. That's the way I like it.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

D
Denis O.
1 week ago , Cork

Siteground have given me excellent service and support over the past number of years.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
1 week ago

very good help, thank you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

J
Jared
1 week ago , CA

The nicest support team in the industry!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

V
Victor C.
1 week ago , Brasov

Very nice service as usual, always prompt and serious!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

D
Dino
1 week ago , BC

My 1st chat with siteground in many years and I would say excellent support

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

C
Chu B.
1 week ago , Guangdong

I used to think building a website was a complex and difficult task, but Sitegound makes creating a website an easy and interesting experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

J
Johanne L.
1 week ago , ON

Amazing service, it is a gift those years since there is almost none customer services in Companies.
GPT assist but the personal pop up right away if you need too.
Customer service is the soul of a Company.
You have it all!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Angela
1 week ago , MI

The customer service was excellent, though it does take a minute to locate chat. But once done all was fine.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

T
Tracy
1 week ago , OH

I have contacted the customer service department via chat twice in one day as I had a complicated issue that I needed help with. They were AMAZING! Completely helpful, and friendly- I was so impressed and so happy! They even stayed on the line until I had completed the task that we needed to do and had all my questions answered. Thank you Siteground!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
A
1 week ago , Qld

I was really impressed at how quickly I got a response. I was also very impressed to see that the credit I was contacting about had already been credited to me when I selected cancellation, I expected that the money was lost but due to financial pressure right now was hoping to get it back. Thank you so much Siteground, I really really appreciate the service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for your wonderful feedback! We're happy to hear that we could promptly assist you and resolve the matter to your satisfaction. Your appreciation means a lot to us! If you ever have further questions or need assistance, feel free to reach out. We're here for you!


V
V
1 week ago , Bulacan

I'm with SG since 2020, their products and services are highly recommended. Never encountered issue with my site.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Company Response

We appreciate you sharing your experience with us! We're happy to have you with us since 2020, and we're delighted to hear that our products and services have met your expectations. If you ever have any questions or need assistance, we're here for you!


E
Eddie S.
1 week ago , Shandong

Timely, efficient, professional, patient, and consistent, that's why I give a Five-star praise to Siteground Host and their customer service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you, Eddie, for the fantastic review! We're delighted to hear that our service and support have met your expectations. Your kind words motivate us to keep delivering the best experience. If you ever need assistance, we're here for you! 

 

 

 


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