siteground.com Reviews
11,829 Verified Customer Reviews
11,829 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
1 hour after
Great Experience
1 day ago , MI
Customer service is top-notch. THey get right to you and take care of things right away. Best place to host all of your websites.
2 days ago
Siteground's Customer Service is always quick, friendly, and very helpful. I am extremely satisfied with their services! Thank you!
2 days ago , PA
The learning curve for a novice is steep. Website design always involves a tricky turn or two. Customer support held my hand through those trying times.
3 days ago , CA
Good chat about site usage.
4 days ago
great
4 days ago
SiteGround is a compassionate company that truly listens to its longterm customers and honors that loyalty with top tier assistance and guidance. Thank you. Here's to another 10 years.
Also, a note: I've worked with GoDaddy in the past for clients and I despise them. Give SG a chance. They won't send you articles, keep you on hold forever, or beat around the bush. They will stick with you until the issue is resolved. They minimize headaches where GoDaddy only adds to them.
5 days ago , FL
As always...Siteground's technical support is superior to all others I have worked with. Prompt, precise and and polite. That's the way I like it.
1 week ago , Cork
Siteground have given me excellent service and support over the past number of years.
1 week ago
very good help, thank you
1 week ago , CA
The nicest support team in the industry!
1 week ago , Brasov
Very nice service as usual, always prompt and serious!
1 week ago , BC
My 1st chat with siteground in many years and I would say excellent support
1 week ago , Guangdong
I used to think building a website was a complex and difficult task, but Sitegound makes creating a website an easy and interesting experience.
1 week ago , ON
Amazing service, it is a gift those years since there is almost none customer services in Companies.
GPT assist but the personal pop up right away if you need too.
Customer service is the soul of a Company.
You have it all!
1 week ago , MI
The customer service was excellent, though it does take a minute to locate chat. But once done all was fine.
1 week ago , OH
I have contacted the customer service department via chat twice in one day as I had a complicated issue that I needed help with. They were AMAZING! Completely helpful, and friendly- I was so impressed and so happy! They even stayed on the line until I had completed the task that we needed to do and had all my questions answered. Thank you Siteground!
1 week ago , Qld
I was really impressed at how quickly I got a response. I was also very impressed to see that the credit I was contacting about had already been credited to me when I selected cancellation, I expected that the money was lost but due to financial pressure right now was hoping to get it back. Thank you so much Siteground, I really really appreciate the service.
Company Response
Thank you for your wonderful feedback! We're happy to hear that we could promptly assist you and resolve the matter to your satisfaction. Your appreciation means a lot to us! If you ever have further questions or need assistance, feel free to reach out. We're here for you!
1 week ago , Bulacan
I'm with SG since 2020, their products and services are highly recommended. Never encountered issue with my site.
Company Response
We appreciate you sharing your experience with us! We're happy to have you with us since 2020, and we're delighted to hear that our products and services have met your expectations. If you ever have any questions or need assistance, we're here for you!
1 week ago , Shandong
Timely, efficient, professional, patient, and consistent, that's why I give a Five-star praise to Siteground Host and their customer service.
Company Response
Thank you, Eddie, for the fantastic review! We're delighted to hear that our service and support have met your expectations. Your kind words motivate us to keep delivering the best experience. If you ever need assistance, we're here for you!
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023