1 week ago , Queensland
Service was great and after sales service was excellent.
Always prompt and friendly.
I will certainly use their services again.
04/12/2022 , WA
I believe the best recommendation I can pass on is to share the following email I sent to our travel consultant Vitaliy, in my opinion it says it all about him and this company.
My wife was denied boarding in Istanbul on an Emirates flight at 2am local time, April 2022. Our travel agent had her on a flight the next day with a different airline and as he said 'his main concern was to get my wife home and worry about the reason she was denied boarding later'.
Well she's home thankfully and I just wanted to drop you this note from both Fariba and I to say it's all due to you and your remarkable effort.
On reflection I could easily understand if you just wanted to turn your phone off when I made that very early morning call to you (6am your time) a couple of days back when she was denied boarding with Emirates, and again I sincerely apologise. We know for a fact that the issue was not with you or your SBC, it was definitely Emirates Airlines, but unlike you they were not prepared to lift a finger to help.
I've told friends and colleagues at work about the exceptional effort you put in literally all day and well into the evening to fix the problem, without any complaints whatsoever and reassuring me all the way through you'd get it resolved. I don't believe there is anyone else or any other company in your industry that would go to so much trouble.
You're obviously a great hearted guy Vitaliy and so professional at your work, I truly believe your attention to detail and service is unparalleled.
Please feel free to use this email in any review you choose and feel free to pass on my private mobile number below to any prospective Traveler who needs reassurance that you're a fantastic travel consultant and company that we have used for all our international travel bookings for more than 10 years.
All the best and thank you again from 2 very grateful friends here in Perth, Western Australia.
12/07/2021 , AZ
the ease to how I was able to get information and book my flight was excellent.
11/17/2021 , NSW
This is the third time I have used SBC and one of those times was for five of our family travel I g to Europe from Australia. This last trip that I booked the other day I was surprised at the speed in which my consultant Vitaliy managed to put the flights and payment together. I emailed Vitaliy first thing I. The morning in Australia and by 10.30am things were all done and I had flights booked at a very good price.
I always find the service I get from SBC to be first class and they always have your beat interests at heart. I would recommend SBC to anyone and believe using SNC is one of the best decisions I always make before travelling overseas.
Ann from Sydney Australia
11/02/2021 , SC
We have been doing business with SBC for a few years now. Could not ask for better service from them.
They always get us to our destination without fail.
Have not found anyone that can beat their prices
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