simplybusinessclass.com Reviews

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648 Verified Customer Reviews

648 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
589
(90.9%)
4 Shopper Approved - Review Star
55
(8.5%)
3 Shopper Approved - Review Star
3
(0.5%)
2 Shopper Approved - Review Star
1
(0.2%)
1 Shopper Approved - Review Star
0
(0%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
444
4 Shopper Approved - Review Star
74
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
3
Price Satisfaction
4.7
5 Shopper Approved - Review Star
382
4 Shopper Approved - Review Star
133
3 Shopper Approved - Review Star
19
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

7 years collecting reviews
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M
Malcolm M.
6 days ago , NSW

We've been using SBC for a number of years and the service is always excellent. We've had occasional glitches in communications (e.g., airlines changing flight times) but the response has always been good. Questions are always answered promptly, despite the time difference between Australia and the USA - in fact, when we deal with him we get the impression that we are Vitaliy's only customers (we know we aren't!) because he's so prompt in responding. He really understands customer service. Rose is also very quick to respond. It's a very personal service. Booking is easy and we know Vitaliy is getting the best deal for us. The Star Alliance airlines are all very good and it's the full business class experience, with full access to lounge facilities and the onboard service you'd expect. Having experienced Simply Business Class, we're hoping they'll start up Simply First Class!

Product Satisfaction
5/5
Price
5/5
Customer Service
4/5

W
William
1 week ago , NSW

Have enjoyed excellent service from SBC for years but in 2021 Vitally really shone - it was June and Sydney going into lockdown, emailed Vitally on Thursday, flights booked and out on Monday three days after lockdown, then all return flights to Aus cancelled but Vitally had us rebooked and home just a week after our original return flight date.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

S
Steven B.
3 weeks ago

amazing flight and bookign expirience with SimpluBusinessClass

Product Satisfaction
5/5
Price
5/5

G
Gary H.
08/29/2022 , AZ

The SBC team provided a great response and service. I will use them on my next business or personal trip.

Product Satisfaction
5/5
Price
5/5

S
Stewart F.
08/14/2022 , NSW

I Was Very Satisfied With The Overall Experience From Booking My Flight,Price Was Good Confirmed Details We're Prompt Checking In Was A Breeze,Flight Ticked All Box's Menu And Service Was Great,Managed To Get Some Good Rest And Sleep,Would Highly Recommended To Friend's And Family,Will Definitely Be Booking My Next Flight With SBC.
Many Thanks
Stewart

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

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