simpleworksit.com Reviews

About this Company

Welcome to Simpleworks IT.  Simpleworks is a managed IT company that services the Colorado Springs, Woodland Park, Falcon, Monument & much of southern Colorado area.  With over a decade of experience in IT solutions for small businesses, we have a long record of keeping our clients' computer services running smoothly, safely, and up-to-date.

Here at SimpleWorksIT.com, we pride ourselves on two things; quality and customer service.  It means a lot to us to make our clients happy and it's why so many have reviewed our team and found everyone at our staff, from our computer technicians to our phone support, to excel at helping their businesses stay on track.

If you're looking for tech support, network services,  or web security in the Colorado Springs area, then you've come to the right place.

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92 Verified Customer Reviews

92 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
87
(94.6%)
4 Shopper Approved - Review Star
5
(5.4%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
32
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
87

5-star reviews

About this Company

Welcome to Simpleworks IT.  Simpleworks is a managed IT company that services the Colorado Springs, Woodland Park, Falcon, Monument & much of southern Colorado area.  With over a decade of experience in IT solutions for small businesses, we have a long record of keeping our clients' computer services running smoothly, safely, and up-to-date.

Here at SimpleWorksIT.com, we pride ourselves on two things; quality and customer service.  It means a lot to us to make our clients happy and it's why so many have reviewed our team and found everyone at our staff, from our computer technicians to our phone support, to excel at helping their businesses stay on track.

If you're looking for tech support, network services,  or web security in the Colorado Springs area, then you've come to the right place.

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C
Cindy
01/25/2021 , CO

With genuine concern for my issues, your staff efficiently responded to my request for assistance. Thank you!

Customer Service
5/5

B
Barb
01/16/2021 , CO

Great service. Their experienced techs are very helpful. Quick and expert replies, in normal and urgent situations. Highly recommend!

Customer Service
5/5

C
Chris S.
12/09/2020 , CO

The process was smooth and super simple. Very knowledgeable and helpful technician.


J
Jessica S.
11/12/2020 , CO

Brelan has EXCELLENT customer service and he was so helpful. I am so thankful for your staff. You guys are a great team!


J
James S.
10/29/2020 , CO

I had a need to get my printer back on-line. Apparently HP had sent out some communication that caused my printer to "stop talking to my Apple computer"

My printer is almost as important to me as y computer. My tech Brelan reached out to me, and was up to speed about this emerging issue. More importantly he knew what to do, and started handling it immediately. He made the process so seamless that I was able to do other work while he fixed the issue in about 30 mins.

Great work, Great customer Service!

James M. Sullivan
President/ CEO
Boys & Girls Clubs of the Pikes Peak Region

Customer Service
5/5

A
Anonymous Customer
10/21/2020

Great and quick customer service.


B
Barbara L.
10/02/2020 , CO

I love working with you all at Simpleworks.. you make it easy and get the job done!


K
Kathy L.
09/15/2020 , CO

Cang did an awesome job getting me back up and rolling after Office 365 decided to stop working.... Thank you!


A
Anonymous Customer
08/18/2020

Very good experience. Cang knew what to do. He explained the issues and options available.
All issues were resolved in a prompt manner.


R
Rebecca
08/13/2020 , CO

Cange walked me thru the download and remote'd into my computer to get the issue handled. Very helpful!

Customer Service
5/5

V
Vanessa
07/11/2020 , CO

I work at a non-profit and could not log into my account at a different site. Cang, Senior Technician was able to help me to log into my account and access the software/email for the company I work with. He made sure I had shortcuts that would open, explained about everything being synchronized, and password changes. I have not had a technician take the time to make sure I understood my account.

Thank you Cang and Simpleworks!
Vanessa


J
Jeannie
07/02/2020 , CO

Simpleworks is always great to work with. They are professional, prompt and strive to work out any issues.

Customer Service
5/5

B
Barb
06/25/2020 , CO

Your responsiveness continues to amaze me! Thank you Cang!

Customer Service
5/5

A
Anonymous Customer
05/19/2020

Tech was very helpful and patient. He walked me through step by step and never seemed frustrated.


J
Jeannie P.
05/19/2020 , CO

Brian worked tirelessly to get to the bottom of the connectivity issue with my laptop not connecting to the Cheyenne Village wireless account. He got it resolved. Thank you!!!!


J
Jeff S.
05/14/2020 , CO

We have been a client for over fifteen years and they have consistently taken care of our issues in a prompt and satisfactory manner. I am not computer savvy so they work in a courteous and patient manner to accommodate.


B
Brelan H.
04/07/2020

Brelan's support was perfect. He came up with an ideal solution, and his follow-up was on target.

Customer Service
5/5

B
Bleake
04/07/2020 , CO

Thanks for your help! I really appreciate it. I'm back in business! Woo Hoo!

Customer Service
5/5

J
Jrider
04/02/2020 , CO

Ashley is great! Always so professional and helpful anytime I call in. Today, Cody worked with me to get my audio and video working for a Zoom call. He was efficient, friendly, and fast. I really appreciate the Simpleworks team!!!


J
John
03/30/2020

Brelan was great!


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