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BROOK - 03/06/2022
The product looks great, the logos look great. 66 mugs were broken when they arrived. I have sent 3 emails. I get emails back saying to wait a few days but nothing after that. It's been over a month. I would give 5 stars for the product and 1 star for customer service. I will eat the cost of the 66 broken mugs but will not order from Silk Letter again.
03/06/2022 - Alaska
The product and pricing was great. When I received the order, 66 of the mugs were broken. I sent 3 emails. I have received 2 emails back saying to wait a few days and they will get back to me but nothing after that. Its been over a month. I will eat the cost of the 66 broken mugs but will not order from Silk Letters again.
Danelle - 02/24/2022
We like the tumblers and the quality for the price is great however; they were really dirty and the tops are scratched from rubbing on the box.
02/24/2022 - MI
I will be ordering in the future from these guys they arrived in a few days compared to ordering from China and having to wait a month. We really like the tumblers just wish they were not so dirty and the tops were scratched from rubbing on the box.
Michelle - 12/02/2021
I was very impressed with my order! The website was easy to use, the approval process was fast, and I got my order quicker than expected. And there was no issues with inventory as I ordered 150 glasses. The packages came double boxed with interior cardboard dividers. Each glass was wrapped separately in perforated paper. The glasses were made with a thick glass. Very good quality and has a sturdy stem. The printing was also well done. I will definitely be a repeat customer!
12/02/2021 - NE
I was really impressed with the ease of ordering and the pricing. It was easy to upload my artwork and the proofing process was fast. They had no problems with inventory/stock, and I was also impressed by how the packages came. It was double boxed and each glass was wrapped in perforated paper. The printing was exactly how my proof looked. I will be a repeat customer!
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