serverpoint.com Reviews

It was a surprise to see the additional monthly bill showing up on my credit card, since I had no idea what it was for. I don't know how it got there, and wondered if I had accidentally selected something without knowing it. Once I took the time to assess the situation on my end, and realized that I did not in fact request that service, the company responded quickly to remove the monthly bill. I expressed my disappointment that the several months of expense would not be refunded (given that I'd never requested that particular service and it took a long time for me to figure it out, so the amount was not insignificant!) -- ServerPoint responded with the generous offer to refund 50%, even though it was not their error entirely. Thank you for sharing the SNAFU with me!

Excellent customer service. Any technical issues are resolved quickly!

I have been with Serverpoint for many years now, and have always found them very helpful, and very tolerant of my basic ignorance regarding some aspects of site recovery.

I have moved all businesses to ServerPointe from GoDaddy. The customer support is unmatched and unlike any other! What a blessing you all are! You all work around the clock to get results and fast! I am Truly thankful!

I have been a customer since about 1999, and although I seldom need help I have always had great almost realtime support. Thanks for years of good service.

Excellent support from Rini.

Serverpoints products and services keep me in business 24/7 when I am on the road or in flight. Having a Virtual Desktop available to me when I am on the fly is something I cannot live without.

Serverpoints Virtual Machines are super fast, power house machines and the data connection is through the roof. I could not run my business without it.

Excellent support, fast, friendly response, these people to not play around, they get it done!

I just wanted to send a huge thank you to Serverpoint for the support and service over the many years I have hosted through them, especially with the recent queries regarding installation of several multi-domain SSLs, something I am not entirely familiar with. I hope to be with them for many more years to come.

Service was quick and well done. Problem resolved in a timely manner.

Serverpoint is amazing!

First of all, I am not a webmaster or an IT specialist. I am just an entrepreneur, but it was so easy to host my domain that I managed to do it myself in 10 minutes.

Second, their webmail service is excellent: the set up is easy and the layout is great. It was also very straightforward to connect my new business email to my iPhone. I just followed the guidelines ServerPoint had provided in their welcome email which were clear and simple. Having a webmail account saves me $15 per month paying for Google Suite which is a big plus.

Third, their customer service is second to none. They reply within minutes, always very courteous and ready to help. I had a difficult issue, but they persevered and got it solved.

I'm very pleased that I signed up with ServerPoint. Thank you very much, Rafael, Ann and Ruthy! I am upgrading my account to host more domains, so I hope to continue working with you.