serverpoint.com Reviews

Filter

459 Verified Customer Reviews

459 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
419
(91.3%)
4 Shopper Approved - Review Star
35
(7.6%)
3 Shopper Approved - Review Star
5
(1.1%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
351
4 Shopper Approved - Review Star
29
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
374
4 Shopper Approved - Review Star
47
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.8
5 Shopper Approved - Review Star
376
4 Shopper Approved - Review Star
41
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1

5 years collecting reviews
Filter
C
Shopper Approved - Verified Customer CapeCodder
2 weeks ago , MA

It was a surprise to see the additional monthly bill showing up on my credit card, since I had no idea what it was for. I don't know how it got there, and wondered if I had accidentally selected something without knowing it. Once I took the time to assess the situation on my end, and realized that I did not in fact request that service, the company responded quickly to remove the monthly bill. I expressed my disappointment that the several months of expense would not be refunded (given that I'd never requested that particular service and it took a long time for me to figure it out, so the amount was not insignificant!) -- ServerPoint responded with the generous offer to refund 50%, even though it was not their error entirely. Thank you for sharing the SNAFU with me!

Product Satisfaction
4/5
Customer Service
4/5
Delivery
4/5

I
Ivan P.
08/09/2021 , MD

Excellent customer service. Any technical issues are resolved quickly!

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

R
Rob H.
05/02/2021 , ACT

I have been with Serverpoint for many years now, and have always found them very helpful, and very tolerant of my basic ignorance regarding some aspects of site recovery.

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
04/04/2021 , CA

I have moved all businesses to ServerPointe from GoDaddy. The customer support is unmatched and unlike any other! What a blessing you all are! You all work around the clock to get results and fast! I am Truly thankful!

Product Satisfaction
5/5
Delivery
5/5

M
Mike P.
04/02/2021 , MI

I have been a customer since about 1999, and although I seldom need help I have always had great almost realtime support. Thanks for years of good service.

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business  Visit serverpoint.com

© 2021 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2021