seniorhealthcaredirect.com Reviews

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1,084 Verified Customer Reviews

1,084 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
969
(89.4%)
4 Shopper Approved - Review Star
80
(7.4%)
3 Shopper Approved - Review Star
21
(1.9%)
2 Shopper Approved - Review Star
5
(0.5%)
1 Shopper Approved - Review Star
9
(0.8%)


5-star reviews
750+

5-star reviews

5 years collecting reviews
Filter
R
Richard M.
01/27/2024 , WA

I enjoyed the conversational method of my agent. Yes she was professional but warm and genuine in our one on one phone call. I've been in customer service for thirty years and I would love to have had her on my team.

Transfer Process
5/5
SHD
5/5
Service
5/5

F
F. S.
01/27/2024 , FL

Lynn Sperry was very helpful in finding the right Medicare program for me. Thank you.

Transfer Process
5/5
SHD
5/5
Service
5/5

M
Mary M.
01/27/2024 , OH

Very pleasant. Very knowledgeable. Was able to answer any of my questions.

Transfer Process
5/5
SHD
5/5
Service
5/5

D
Daniel B.
01/27/2024 , LA

They made it so simple to understand and had my best interest at hand.

Transfer Process
5/5
SHD
5/5
Service
5/5

K
Karolyn C.
01/27/2024 , VA

My agent was Michael Coleman this young man was very kind and understanding of this old woman and he is a very respectful young man and he got me a very good policy. Good to know we have some young helpful people left in this world. Thank you Michael.

Transfer Process
5/5
SHD
5/5
Service
5/5

L
LaJunta C.
01/27/2024 , TX

It was wonderful now if I hurry and get all of my cards would be nice and my booklets

Transfer Process
5/5
SHD
5/5
Service
5/5

J
Jack
01/26/2024 , FL

I was very pleased with My Rep, Greg Towe.

Transfer Process
5/5
SHD
5/5
Service
5/5

A
Anonymous Customer
01/26/2024 , WI

I really appreciate how we reviewed my old plan and got on a plan with no premium and $124 back in my pocket.

Transfer Process
5/5
SHD
5/5
Service
5/5

F
Frances E.
01/26/2024 , FL

Everyone is very helpful

Transfer Process
5/5
SHD
5/5
Service
5/5

G
Gwking532
01/25/2024 , FL

Jennifer was very understanding and helpful. She answered all my questions. She was pleasant to talk to on the phone. I will recommend her to my friends

SHD
5/5
Service
5/5
Transfer Process
5/5

A
Anonymous Customer
01/25/2024

Overall, the experience was a good one. The representative was professional courteous, was very informative, detailed everything.

Transfer Process
5/5
SHD
5/5
Service
5/5

S
Shari M.
01/24/2024 , FL

The agent was very knowledgeable and informative. He helped me out extremely well with finding the perfect plan for me to enroll. Since my other plan was not working oSharut well for me.

Transfer Process
5/5
SHD
5/5
Service
5/5

V
Virginia
01/24/2024 , MO

I was very pleased.

Transfer Process
5/5
SHD
5/5
Service
5/5

V
Vanessa B.
01/23/2024 , OH

I had an an awesome agent, went through the process perfectly

Transfer Process
5/5
SHD
5/5
Service
5/5

B
Barbara L.
01/22/2024 , PA

The Lady was very nice and she sent some cards out. With my letter of being approved. Barbara Long

Transfer Process
5/5
SHD
5/5
Service
5/5

A
Anna B.
01/22/2024 , WV

Mr. Brian, was very professional, knowledgeable, kind and very helpful going over everything at least twice,, making sure to disclose every term of the insurance of what it covered,,,, very pleased with him for answering all of my concerns, as well as questions that I had,,,, again Mr Brian thank you for your time and for being nice!!!!! Sincerely Anna L Boggess

Transfer Process
5/5
SHD
5/5
Service
5/5

N
Nora G.
01/22/2024 , IL

Alex has great personality to work with customer service .. he found me way better plan with united health than Molina .. he was very knowledgeable & friendly more people like him should be in customer service .. answered all my questions and concerns .. very helpful .. thank you Alex have a great day and be safe

Transfer Process
5/5
SHD
5/5
Service
5/5

C
chris
01/22/2024 , MO

agent found me a plan that was more than i was expecting really happy i called

Transfer Process
5/5
SHD
5/5
Service
5/5

C
CandyA O.
01/22/2024 , MS

Was very helpful and the lady had awesome Customer Service!!!!

Transfer Process
5/5
SHD
5/5
Service
5/5

T
Tamara A.
01/22/2024 , WA

Well l still don't know how much l have to pay monthly or to who l pay it too, l asked several times but no answers. I have got nothing in the mail,and it's close to time for a payment cuz l can't afford to get fined.

SHD
5/5
Service
5/5
Transfer Process
3/5

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