"Three years ago my husband and I moved from Louisiana to Mississippi. Being unfamiliar with anything concerning healthcare in Mississippi, we began researching Medicare online. We saw the Senior Healthcare Direct site and decided to call the number. We were directed to an agent, Michael Coleman, probably the most professional, knowledgeable, patient, and courteous person we have ever met in dealing with such a confusing topic as healthcare. Three years later he is still our agent. We have referred many friends and relatives to him as well."