seniorhealthcaredirect.com Reviews

I have same agent for years and when I called for a review I was told she had moved and I would have to speak to someone else! I thought this was strange because she gave me a tone to call! Was transferred and began my review! The agent had no prior info on me and I had to start from scratch! My time is limited and this was so annoying! In mean time I had text my agent to tell her what was going on and she text me back and said that she had gone no where and she would check this out! I had time scheduled for different day and was blown off by agent! Again passed this on! She was right on it and I was connected to still another agent! 3 hrs had gone by passed my scheduled time! Once again I had to start from scratch! I finally after a very long phone session got enrolled! She was ok but not near as helpful and caring as my original agent! All in all it took me almost 5 hours of back and forth time to get this done! As a norm in past years it was never no more than an hour process! And I felt more informed than I do now! Not a good experience! I have to say if it were not for my original agent Sheryl Shywer I would have given up and moved on!

Agent was very helpful and explained things for me to understand

Ronald was awesome! As a matter of fact I have given his name to several people in my family. They could not believe the benefits I will receive in 2024. Actually my husband and I will be receiving. We both signed up. I think the rep was awesome and attentative in my needs and wants. He also took the time to discuss what the needs were with my husband. And that is a major accomplishment since my husband doesn't really like discussing this kind of stuff. I am recommending this service every time I get a chance.
Thank you,
Traci Wilson

Zion was my agent and he was very easy to talk to and he explained everything

Thank you very much I think this plan was the most helpful for me for this coming new year for my health needs especially for my dental plan and mostly needed is my vision since my eyes are so sensitive to the sun and get a lot of glare on my lenses thank you very much and wishing you all Very Happy Holidays and Blessings

A person with a high level of professionalism and enthusiasm to help others honestly too much to list!

Great & relief, great health plan.

My agent was Keyvona and she was great. She explained everything to me if I didn't understand and was very professional. She didn't mind stopping and answering any of my questions. She definitely a 10 out of 10!!

I agree to change my plans but I feel like I was pressured into it and I am not happy with my decision

So far, I am very satisfied with Greg Towe, and all his information he gave me regarding Humana.

She did a very good job

The interviewer was patient, thorough and knowledgeable.

He went out of his way to make sure I had the most beneficial policy.

The agent was very nice and took her time to explain. She is to be commended for the very great job that she done

My experience was nice. The person that I talked to was very pilot & kind. I didn't have any problems with them.