11/16/2022 , FL
Robin is quick to resolve issues and find solutions. She communicates quickly and effectively, making sure she explains all of the details.
08/13/2021 , TN
Scott Rush was awsome. He talked us through the process and thoroughly explained all aspects of choosing the right plan.
08/12/2021 , VA
Excellent very professional. I was very satisfied with way they explained everything to me. I would recommend them to all seniors.
08/05/2021 , MD
Great customer service
Angel Castro is an absolute asset to your organization! He was polite, professional, and proficient in assisting my family set up care for my Dad's Medicare G plan. We are beyond grateful for his services!
07/27/2021 , TX
100% satisfaction received throughout the entire process from Pamela Love.
07/24/2021 , LA
I would recommend Robin Z. to everyone I meet. Whoever is reading this give Robin a double salary increase. She went above and beyond other experiences I've had. You don't provide enough "STARS" for this lady.
07/21/2021 , TX
I was told I would receive a follow up call about dental and vision a week after I spoke to my agent. I received no call. My agent told me to call her if they didn't call. She gave me her extension. I have called three days in a row and left a message but have received no call from her. Customer Service said they would give my information and number to her supervisor so I could talk to another agent. No call. I am almost out of my current coverage so this is time sensitive. I am contacting other agencies to help me.
07/21/2021 , PA
Tammy answered all of my questions and explained everything very well.
07/14/2021 , PA
My experience with your company was very efficient. Medicare options were full explained and I understood much more than I did before the phone call. Thank you for making these decisions easy for me.
07/14/2021 , NJ
I am retiring shortly and making the move from my employer's healthcare to Medicare B and a supplement plan. I have been receiving a plethora of information in the mail and found it very confusing. Tammy Ballard, my representative, explained everything to me in a succinct, professional manner. She took her time, answered all my questions and offered me options that worked for me personally. I felt very secure in the choices that I made and always felt as though she was working in my best interest. It was truly a pleasure to work with her.
Please extend my heartfelt thanks to Tiffany Stepp who is a brilliant sales advocate. She's trustworthy, intelligent, laser focused and a pleasure to talk to.
06/17/2021 , TX
I was wandering the internet trying to get some Medicare Part B and supplemental insurance info. What a beat down. Until I found you all and Evan helped me make sense of everything and make informed choices. The proverbial light at the end of the tunnel. I would have never figured out all this on my own! Use these guys!!!
My 1st experience with your company. Sales person Robin very knowledgeable in your products. No pressure involved. Very helpful with everything. Now is up to the companies you represent to be the same way.
05/21/2021 , WV
Karen was very good and knowledgeable about my needs. She was very good at explaining the difference in the plans. I would recommend her to my friends that need supplement plans.
05/21/2021 , VA
I'm very impressed with the Senior Healthcare Direct assistance I received from Cheryl Sawyer. She was encouraging, upbeat, and helpful in every way possible. During my most stressful times when I wasn't sure I was going to meet my deadline for retirement, she calmed my fears and walked me through each step I needed to take. I truly believe Cheryl was a godsend and I can't say enough positive things about her!
Thank you for being such a wonderful assisting company, and I will recommend you to any of my friends.
05/20/2021 , WV
Karen was very polite and helpful. She had answers for all of my questions. A very kind and patient lady.
05/04/2021 , NJ
I was surprised when mark Meeker called me. I was thinking "How did he know that I was retiring?" Tell me How did he know? Also I got a message that they're taking out the first payment within 72 hours. I thought that they will take out of my checking account on the 1st of July. That is the first day of my retirement. I'm not even retired yet. June 30th is my last day of working. i really would like to know why.
05/01/2021 , MO
I called to get help changing medicare supplement plans. Mine was going up over $30.00 per month. They gave several options and helped me decide which would work best for me. My agent was Tiffany Ellis and she was great very helpful, knowledgeable and empathetic. Could not have asked for a better experience. Thank you so much.
04/29/2021 , NE
Very helpful, considerate and pleasant.
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