schooloutlet.com Reviews

About this Company

We provide the best value, on quality name brands, all the time.

School Outlet provides schools, daycares, universities, business, training centers and individuals the best prices on quality educational furniture.  And for orders over $500, we provide custom quotes to provide you with lower prices, and better shipping than is listed on our website.  Our customized backend system allows us to quickly communicate with our suppliers and over ten different trucking companies to provide the lowest possible cost to you and your project. 

Our quotes are typically turned around in 24 hours, depending on how long it takes our vendors to get back to us.

The brands we carry are only quality brands.  Many of them are Made in the USA, or at least imported by U.S. Companies that asseble the products here.  These are the same products you find in schools through out the country.

Reach us toll free at *877) 398-6449, or chat with us, or visit our site and request a quote.

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2,258 Verified Customer Reviews

2,258 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1706
(75.6%)
4 Shopper Approved - Review Star
389
(17.2%)
3 Shopper Approved - Review Star
115
(5.1%)
2 Shopper Approved - Review Star
14
(0.6%)
1 Shopper Approved - Review Star
34
(1.5%)


5-star reviews
1,500+

5-star reviews

8 years collecting reviews

About this Company

We provide the best value, on quality name brands, all the time.

School Outlet provides schools, daycares, universities, business, training centers and individuals the best prices on quality educational furniture.  And for orders over $500, we provide custom quotes to provide you with lower prices, and better shipping than is listed on our website.  Our customized backend system allows us to quickly communicate with our suppliers and over ten different trucking companies to provide the lowest possible cost to you and your project. 

Our quotes are typically turned around in 24 hours, depending on how long it takes our vendors to get back to us.

The brands we carry are only quality brands.  Many of them are Made in the USA, or at least imported by U.S. Companies that asseble the products here.  These are the same products you find in schools through out the country.

Reach us toll free at *877) 398-6449, or chat with us, or visit our site and request a quote.

Filter
A
Anonymous Customer
07/05/2023

It was extremely easy and smooth to purchase the desks and chairs I needed.
Keeping my fingers crossed for good shipping times.

Quote Satisfaction
5/5

J
Julie N.
07/01/2023 , UT

So far it has been amazing! I would order here again. Now I will see how fast the product comes to finish off my review.

Quote Satisfaction
5/5

A
Anonymous Customer
06/29/2023

I am unsatisfied with my sales rep. We are a school and are ordering a large amount of items. I really would have appreciated my sales rep to offer suggestions if something is discontinued. Or maybe set up a phone call so that we can go over my wishes.

Quote Satisfaction
4/5

Company Response

Hello,

I'm sorry you had a bad experience with our Sales Rep.  I know we normally go out of our way to get the best products and best prices for our customers.

In this case, it sounds like one of our vendor MooreCo discontinued a Study Carrel that we have on our website.  We've removed that product from our site but unfortunately we are not able to sell it every since it has been discontinued.

Sadly, almost all vendors have discontinued Study Carrels.  They aren't as popular as they use to be and they've been discontinued in favor of open tables or library type tables.

I'll reach out to you directly to see if there are other options we can help you with.

Thanks for your feedback.


V
Veronica
06/27/2023 , CO

Customer Service was exceptional. Kyle Stewart was patient and so helpful.

Quote Satisfaction
5/5

F
Facility M.
06/27/2023 , MD

Website was easy for finding and ordering exactly what we needed -- replacement seats for our Virco chairs. Unfortunately, we experienced a shortage of carriage bolts. It was only one bolt short, but you might want to evaluate how the counting is done as this has happened to us before. It won't stop us from ordering from you though as you have what we need at a great price.

Quote Satisfaction
4/5

A
Anonymous Customer
06/26/2023

I am not sure what the purpose is of getting a quote rather than allowing customers to purchase directly online without a quote. When I requested a quote, there was a key product that I needed to purchase along with two other items in order for the two other items to work. I was not informed of this or even asked if I wanted to purchase the third item that was necessary for the first two items to work. So I had to receive the products and try to use them before realizing that I needed the third item. I then had to go through the entire quote process again for the third item. This was a frustrating waste of my time. If you are going to require the customers go through the cumbersome quote and pay over the phone process, then at least have the sales person add value in some way, such as asking "Do you need product X, as it is required for products Y and Z to work."

Quote Satisfaction
4/5

Company Response

Hello,

You are absolutely right.  This is a portable battery for the classroom that also requires a charger to work.  I can see your frustration as the battery by itself is not useful.

We will update our website and quote system so this doesn't happen in the future.  We appreciate your feedback.

The reason we offer quotes is we can often get better pricing or better freight quotes when a school is placing a large order.  In looking at this quote we provided I can see we offered a discount of over 10% off given that you ordered a quantity of 10.

Again, thanks for your feedback.  We will adjust our processes to fix this in the future.

 


L
Lee W.
06/25/2023

I was able to find some unique dramatic play furniture that appears to be well built at a reasonable price. I was thrilled to find that we were candidates for a discount through the quote process. This was an easy process and one that I appreciate.

Quote Satisfaction
5/5

A
Anonymous Customer
06/23/2023

It was easy and the customer service specialist was very helpful.

Quote Satisfaction
5/5

C
Shopper Approved - Verified Customer Christine W.
06/23/2023 , TX

Very easy to navigate through website.


M
Maureen
06/22/2023 , NY

We are in the process of opening another new school within our agency. This school will serve extreme autistic kids who are many times overlooked. Our plan was to order new furniture for the building to make a better environment for our students. A message was on my screen to request a discount due to the size of the order. The response was almost immediate and we were approved. When purchasing as much as we will be due to it being new, it was nice to get a discount. Thank you very much for your quick response and professionalism in handling our order.

Quote Satisfaction
5/5

A
Anonymous Customer
06/22/2023

So far the quote and order process has been very easy. Now awaiting for delivery.

Quote Satisfaction
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/21/2023 , CA

Customer service was very helpful each time I had to call or chat

Quote Satisfaction
5/5

C
Carolyn K.
06/21/2023 , IL

I was pleased that I received the quote on the same day that I requested it (via phone). I also received a reminder email a few days later which was also very helpful.

Quote Satisfaction
5/5

S
Shopper Approved - Verified Customer Sandee
06/19/2023 , AL

I love my chair! I purchased a yellow chair to use at my desk while using my Cricut it works perfectly

Quote Satisfaction
5/5

C
Shopper Approved - Verified Customer Carina T.
06/15/2023 , NJ

webpage is easy to navigate.


K
Kelly S.
06/14/2023 , TX

It was fast and easy to get the quote and nice to get a follow up to make sure I had help if I needed it.

Quote Satisfaction
5/5

E
Shopper Approved - Verified Customer Easton C.
06/11/2023 , PA

Ordering was pretty easy.


J
Jeaneal
06/07/2023 , IA

I was in a hurry to purchase, and your representative gave me quote to accept and charged my card immediately to accommodate my short timeline.

Quote Satisfaction
5/5

S
Shopper Approved - Verified Customer Susan F.
05/30/2023 , WA

Great!

Quote Satisfaction
5/5

P
Paul
05/24/2023 , NJ

Kyle was extremely helpful!

Quote Satisfaction
5/5

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