satellitephonestore.com Reviews
About this CompanySatellite Phone Store was started in 2006 by a team of satellite communication professionals with the idea to solve the problem of unavailable communication in remote areas of the world. By providing high quality global satellite communication access at a very competitive price Satellite Phone Store is now the #1 choice for Individuals, Corporations, Travelers, Boat owners, Emergency Responders, Off-road Racers, Construction Companies, Small and Large Businesses. This grand idea never changed and resulted in a successful ever growing business that serves thousands of customers, across the whole globe, every day.
Our mission is to help people stay connected anytime, anywhere.Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialtySatellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we specialize in include satellite phones, satellite internet hub spots, maritime data terminals, fixed and mobile land terminals and service plans customized for each customer to receive the best value for the lowest cost.
40 Product Ratings and Reviews
4.5
Overall Star
Rating
About this Company
Satellite Phone Store was started in 2006 by a team of satellite communication professionals with the idea to solve the problem of unavailable communication in remote areas of the world. By providing high quality global satellite communication access at a very competitive price Satellite Phone Store is now the #1 choice for Individuals, Corporations, Travelers, Boat owners, Emergency Responders, Off-road Racers, Construction Companies, Small and Large Businesses. This grand idea never changed and resulted in a successful ever growing business that serves thousands of customers, across the whole globe, every day.
Our mission is to help people stay connected anytime, anywhere.Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialtySatellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we specialize in include satellite phones, satellite internet hub spots, maritime data terminals, fixed and mobile land terminals and service plans customized for each customer to receive the best value for the lowest cost.
Ethan - 4 weeks ago
I bought 2 of these and neither of them work. I called their support staff and followed all of their instructions. I was in the wide open and it would show weak service for a short moment, then it was gone. Tried to text from top of Rocky Mountains and it didn't go thru either. DO NOT BUY THESE PHONES I am out over $5,000 after the 2 year contract. Don't make the same mistake I did.
Errick B - 01/19/2024
This phone appears to be well made. The antenna may be a bit on the delicate side but everything else seems robust enough. It's reminiscent of a decent cell phone from about 30 years ago with a leather case to match. All the accessories seem to be well made and solid. Voice quality is decent although apparently "1-dimensional" sounding to the recipient it is definitely easily understood. It's neat to have the ability to make emergency calls in the most remote parts of the United States and the world.
01/19/2024 - CA
Your site is clear and well laid out. I appreciate your company providing all the associated documentation with the phones offered as well such as coverage maps.
David K - 01/11/2024
This has been a very valuable tool here in our county as much of the area has no cell service. Used for emergencies.
01/11/2024 - AR
great customer service
Larry E - 11/29/2023
with the way our world is progressing (backwards) it means a lot to have a backup way to communicate. I originally saw your advertisement on the RAV Programming with Steve Bannon's WarRoom. I'm proud to share with my friends about the service you provide. Hopefully I will be a customer for a long time to come. Thanks Again! Larry F
11/29/2023 - TX
Its Great!
Enos Y - 10/31/2023
Good satellite reception. Clear with no static
10/31/2023 - PA
The helpful and friendly service of Jeff Kruse is what prompted me to buy
VM - 10/01/2023
Great product! Satellite Phone Store was very prompt and professional in handling my order. You have gained a perpetual customer. Thank you!
10/01/2023 - LA
Easy and affordable. Thank you!
Gil - 09/27/2023
Extremely responsive sales team and a great source of products, plans and accessories! Very pleased with purchase overall.
09/27/2023 - WY
Extremely helpful support staff!
Patrick H - 09/11/2023
Great phone! No issues
09/11/2023
No negatives
david S - 07/22/2023
Very solid, no frills phone that does it what does very well
07/22/2023 - PA
Best online shopping experience ever. Great sales reps!
Yolande - 07/13/2023
If the grid goes down & cell towers are jammed I don't want to be stranded w/no communication. I got this once I heard the direction our world & country are going. I'm single so I need to be prepared for anything. I don't dismiss warnings like others do. Call me crazy but you may be looking for help from someone like me who's prepared. Get prepared! Don't take your safety for granted now or ever. It's expensive but worth it to know you have a way to call for help if you need it, or to help others.
07/13/2023 - UT
The after hours assistance is way too limited if you need set up help. I figured most of it out myself but a couple issues did come up that I'm not familiar with. They're nice but can you give them a phone so they can help us with our needs. No one wants to call the next day and spend a lot of time on the phone, when you work. I don't have time to be on the phone during the day most days. I needed to take the phone with me this weekend while traveling, didn't want to wait and not be able to call again during whatever hours. I managed to get some help to get several issues resolved, but them having a phone in front of them is the best help we can get. Otherwise why have an after hours support line if you can't get support? Makes no sense to me. Give them the phones so they can help us please? Thanks
Kirk J - 06/04/2023
Have not received my phone. Not happy with the long ship time
06/04/2023
It was difficult to pay with Apple Pay. But it could've been an issue on my end.
Ken I - 05/13/2023
Iridium is not as convenient as the cell network as I had to go outside of the structure to get it registered . . . The 1st two calls were 1) to my cell phone on the Tracfone Voice over LTE network (15858514682) , , , and 2) to my magic-jack phone (15856335231) , , , but both calls ended with errors . . . Not fond of the protective cover as the display is already kind of difficult to read , , , and the cover makes it worse . . . The antennae extension is a good idea though as the Iridium 9555 conceivably could be used inside of the structure . . . The antennae extension can be installed on the rooftop and a supplemental cable could be run through the structure to the Iridium 9555 situated in my home office which is where it would be most useful . . .
05/13/2023 - NY
It's good to have options regarding communications networks . . .
Charles F - 05/10/2023
I needed a sat phone as we travel and camp in remote areas with limited cell service. The rep Nicole answered my questions and recommended the Iridium 9555 for my needs, it was shipped quickly, already programmed, and worked right out of the box. Never have issues connecting while outside, and it actually connects in several areas inside my house as pictured. Thanks for a great product and great service!
05/10/2023
Nicole was excellent on answering my questions in the chat, I was looking at a phone that may not have been best for me and she was great in recommending the phone and service which were perfect. Worked perfectly out of the box, calling and texting, very pleased!
old7up - 04/07/2023
Even though this model is a older sat phone it still has a lot of features and works great.
04/07/2023 - CO
Thanks Jeff for the invoice. The Sat phone store you tube videos are very help full.
Derrick R - 04/03/2023
It was a deal i couldn’t refuse.
04/03/2023
Nicole was amazing.
Kenneth N - 09/13/2022
I hope I will never have to use this phone in an emergency, but I am glad I have it
09/13/2022 - Washington
Very easy, I knew the product I wanted. The Iridium phone was discussed on Monkey Werx with Owner Erik of Satellite phone store. Was very Impressive, I wanted another Satellite phone so my wife would have one also, in case of emergency.
Elena R - 08/17/2022
Easy process to order and find right plan - Tyler was very helpful!
08/17/2022 - Massachusetts
Tyler Johnson popping up in the chat window was very helpful.
Dorian S - 07/29/2022
Will not work at all with any tree cover, If you are in the woods or forest don't depend on service. If you are travailing the Mountain areas of N.C. Tenn. West Va. this is not the answer for emergency service it only works if you are in a very very large clear opening such as 1-2 acre field and then you need to be well away from the tree line. We purchased this product for backpacking safety, most of the time we don't have cell service. so we figured sat phone was the answer, and it will work if you have a very large view of the sky .
LARRY H - 07/15/2022
I have not used it other than to test, but it appears to be what I need.
07/15/2022 - Alabama
Tyler has been very helpful, item was received on time, the cost is very high just for me to have for an emergency phone. But piece of mind will be worth it i think.
Jon C - 06/21/2022
Great product and knowledgeable staff.
06/21/2022 - California
The live chat was great for quick answers and a quote.
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