2 weeks ago , TX
SalvageData handled my recovery in a very professional and efficient manner. My case was assigned to a very helpful and friendly representative and the technician that I communicated with was the same. Hard lesson learned about failing to back up over ten years worth of valuable and necessary files. A "RAW" recovery method was necessary and this resulted in files being recovered with the file names replaced with numbers and without the folders that they were originally placed into. I have months of re-organizing ahead of me to identify, rename, and replace each file into new folders... but at least I have "something" where before contacting SalvageData I had been told by Apple Technicians there was no way to recover anything.
1 week ago , OR
Absolutely over the moon to have my data back. These folks were incredibly professional and super fast, and were very easy to contact with any questions I had. I hope I never end up in a position where I need to recover lost data again, but if I do, I'm definitely coming back to these folks.
03/04/2021 , GA
Salvagedata's customer service is superb! Prior to making my decision to use their service I spoke with my representative several times (quick responses) and used their chat (quick responses). They were able to retrieve the majority of the information from my USB and were honest about the expected outcome. I highly recommend this company.
The process was clearly defined from start to finish and easy to follow. Also, I hate talking to people on the phone and i didn't have to at all! However, they were readily available and followed up to make sure I didn't have questions or need anything. Very good customer service.
02/10/2021 , NY
Was an excellent experience, especially since all my data was retrieved from my thumb drive. While the price can be considered a bit high for an individual vs. a business, it is difficult to place a dollar value relative to the work required to retrieve the information by SalvageData, the amount of data, and the personal value of the data.
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