This machine was not complicated to get set up. Like anything, you have to adjust things and work out any hiccups, but sailrite has the best videos and the books that come with the machine are well written with labels and clear pictures in color, so anything you need to know is at your fingertips. In the event you don't find what you need, customer service is out of this world. They're prompt, friendly, and knowledgeable. I'm really glad I found this company.