rushmypassport.com Reviews

About this Company

RushMyPassport.com is dedicated to providing expedited passport and travel visa services. Don't let a lost, stolen, expired or nonexistent passport derail your next vaction or business trip. Let us help you get your passport in time!

- Voted #1 in Speed and Customer Service by "The Wall Street Journal", we have helped thousands of travellers expedite their passports and travel visas and save themselves a trip to the passport or consulate office.

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5,188 Verified Customer Reviews

5,188 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
4812
(92.8%)
4 Shopper Approved - Review Star
339
(6.5%)
3 Shopper Approved - Review Star
30
(0.6%)
2 Shopper Approved - Review Star
2
(0%)
1 Shopper Approved - Review Star
5
(0.1%)


5-star reviews
4,500+

5-star reviews

9 years collecting reviews

About this Company

RushMyPassport.com is dedicated to providing expedited passport and travel visa services. Don't let a lost, stolen, expired or nonexistent passport derail your next vaction or business trip. Let us help you get your passport in time!

- Voted #1 in Speed and Customer Service by "The Wall Street Journal", we have helped thousands of travellers expedite their passports and travel visas and save themselves a trip to the passport or consulate office.

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J
Joseph
3 days ago , IL

The service was very straightforward. The process was easy to understand, I was given regular updates on progress and I received my passport earlier than expected. I would certainly recommend rushmypassport.com


R
Robert
1 week ago

Fast service and kept me informed throughout the process.


K
Kirk
1 week ago , ID

Have used them before and will use again. Received documents faster than promised.


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Sarah
1 week ago , IL

Relatively simple and customer service helpful for questions-very pleased


P
Paul
1 week ago , NC

Very fast efficient service my passport arrived over a week before the committed delivery date.


R
Robert
2 weeks ago

better than expected


M
Michiru
08/24/2023 , WA

I was hesitant to mail in my passport, but the process was easy, fill out the form online, take it to a fedex branch to get photos, they knew exactly the service I was using and gave me a prepaid shipping label and envelope where I put all the docs, photos and passport in and done! I got email notifications that my package was received and a couple weeks later I got notifications that the passport was on its way, I'm good for another 10 years! Will use this service again.


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Patricia
08/15/2023

Please Rush My Passport was the reason for being able to take a trip to France in September!! I was very pleased with this service and would tell people that this was a totally detailed and great resource for a stressful situation for me!


D
Diana
08/05/2023

Service was exactly as expected. No problems or delays.

Company Response

We are so grateful for your kind words Diana!


R
Randy
07/29/2023 , CA

I had a great experience, I picked to receive passport in 7-9 weeks but I think I received it in 5-6 weeks just in time for my flight. Thanks!

Company Response

Thank you so much Randy! It fills us with pride to know that our service is valued. We strive to be the best we can be every day.


S
Scott
07/24/2023 , NC

Very pleased!
Very convenient and well worth the extra cost.

Company Response

Thanks for the kind words Scott! We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


G
Gregory
07/21/2023

The site stepped me through the process and I got my passport back in 6 weeks as promised!

Company Response

Thanks for the kind words Gregory! We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


E
Elizabeth
07/21/2023

Was Great and easy process from start to finish. Communication was great through out the entire process.

Company Response

Thank you for leaving us a 5 star review Elizabeth! We’re happy to have been of help with your passport, and we hope you’ll recommend us to a friend or family member!


V
Vanessa
07/14/2023 , TX

Getting my passport was one of my main concerns to have it before my international flight. The process was very smooth. Don't expect for a passport to magically appear as there is a process that must be followed before hitting that promised deadline such as obtaining your acceptance date in order to mail your required documents (It is important to review your documents multiple times and make copies). My passport arrived earlier than what I was advised and I am happy with the purchase and guidance I received through the chats. I did not have to make a call at all. As long as you ask correctly and get informed before purchasing the service you will be fine. I would recommend this service. Thank you RushMyPassport.com. Giving this a 5-star because as I submitted my documents on July 10th and received my passport on July 14! That definitely tells you this is not a scam you just have to get informed of the service you are purchasing. I will also mention you will not be getting updates on the Gov portal but on your email as the application processes, you can also ask the chat for assistance in that!

Company Response

Thank you for taking the time to write such a detailed review regarding your experience with our service offering. We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


T
Timothy
07/14/2023

Very professional and efficient

Company Response

Thanks for the kind words! We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


S
Starr
07/13/2023 , OR

They did what they said and got my son's passport within our 14 day travel window a day and a half prior to our trip. The communication between the U.S department of state shipping the passport to the agency and then to me was very confusing. I had to reach out several times to inquire about the steps and twice was given a tracking number for the delivery back to the courier instead of the following day tracking from the agency to myself which added to my stress level. The portal is not helpful other than to fill out the request. They give you an email to say when they recieve the application, when it arrives to the courier and then when the final documents are being mailed to you. I had to check on the US passport government site to see that they had issued the passport. All in all I am so grateful that we have our sons passport!

Company Response

Starr,

Thank you for taking the time to write such a detailed review regarding your experience with our service offering. We’ve noted your feedback regarding our tracking system, and will certainly make improvements. We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


P
Patty
07/12/2023 , CA

Staff was pleasant and professional, and they were able to get my passport paperwork completed before my trip to Mexico.

Company Response

Thanks for the kind words Patty! We’re happy to have been of assistance in expediting your passport and wish you the best on your travels to Mexico!


A
Aaron
07/07/2023 , VA

Think you very much for the Quick turn on my passport

Company Response

Thank you for leaving us a 5 star review Aaron! We’re happy to have been of help with your passport, and we hope you’ll recommend us to a friend or family member!


L
Lori
07/05/2023

It was easy to get our passports issued using this service. Please pay attention when you write the check to the government and follow what the representative says verbally and NOT the example in the documents. I followed the paper example and it was the incorrect amount.

Company Response

Thank you for leaving us a 5 star review Lori! We’re happy to have been of help with your passport, and we hope you’ll recommend us to a friend or family member!


S
Stephen
07/01/2023

Really came through when I needed my passport quickly. Only thing that would help is their website doesn't provide updates on the process. Once I figured out that their chats were helpful I then utilized that platform to get my updates

Company Response

Thank you for taking the time to write us a review regarding your experience with our service offering. Wh've noted your feedback regarding our website, and will certainly make imporvements. We’re happy to have been of assistance in expediting your passport and wish you the best on your travels!


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