Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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17,952 Verified Customer Reviews

17,952 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(80.8%)
4 Shopper Approved - Review Star
2742
(15.3%)
3 Shopper Approved - Review Star
494
(2.8%)
2 Shopper Approved - Review Star
98
(0.5%)
1 Shopper Approved - Review Star
111
(0.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
5366
4 Shopper Approved - Review Star
784
3 Shopper Approved - Review Star
264
2 Shopper Approved - Review Star
87
1 Shopper Approved - Review Star
124
Product Satisfaction
4.7
5 Shopper Approved - Review Star
5151
4 Shopper Approved - Review Star
1005
3 Shopper Approved - Review Star
252
2 Shopper Approved - Review Star
92
1 Shopper Approved - Review Star
127
Price Satisfaction
4.6
5 Shopper Approved - Review Star
4645
4 Shopper Approved - Review Star
1467
3 Shopper Approved - Review Star
359
2 Shopper Approved - Review Star
71
1 Shopper Approved - Review Star
85
Customer Service
4.4
5 Shopper Approved - Review Star
846
4 Shopper Approved - Review Star
178
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
84
SHOW DETAILS

5-star reviews
14K+

5-star reviews

10 years collecting reviews

About this Company

Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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S
Shopper Approved - Verified Customer Susan E.
03/30/2017

Lovely! Very relaxing - armchair choosing from the room where the rug is going to be placed. Mum can't wait! It will brighten up her pretty cottage in time for Easter. Thank you.


M
Shopper Approved - Verified Customer Monika Z.
03/29/2017 , Lancashire

Satisfactory.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Robert R.
03/29/2017

Easy order process


E
Shopper Approved - Verified Customer Eleanor D.
03/28/2017

Quick and easythought it actually would have been bigger
Still a lovely rug

Product Satisfaction
4/5
Price
4/5
Delivery
5/5

J
Shopper Approved - Verified Customer John R.
03/28/2017

Very simple and straightforward! Thank you!


M
Shopper Approved - Verified Customer Michael C.
03/28/2017

Very good


L
Shopper Approved - Verified Customer Leonie
03/27/2017

Very pleased with product and service from Rugs Direct and courier service.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Windsor > Windsor 03 Rug
Windsor > Windsor 03 Rug
Read more reviews about this product

11/03/2017

Excellent service, quality product.

Very pleased with this rug which matches a larger one already purchased. Service from the company and courier company was excellent. Rug delivered on date and time specified.


K
Shopper Approved - Verified Customer Katrina H.
03/27/2017 , W Sussex

Good website with accurate pictures and details. Delivery time was good and the rug arrived promptly within the delivery window. Very happy with my purchase.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jim M.
03/27/2017

10% discount code sent to my email address was invalid


M
Shopper Approved - Verified Customer Margaret B.
03/25/2017

Lots of choice. Easy to make selection using filters for colour etc. Good quality rug at a reasonable price. Quick delivery.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Colin J.
03/25/2017

Good product, rapidly delivered

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Twilight > 2233 gold Rug
Twilight > 2233 gold Rug
Read more reviews about this product

11/03/2017

Excellent product, no shedding of short fibres as with previous rug, much cleaner and no static whatsoever, delighted with this rapidly delivered product


D
Shopper Approved - Verified Customer david L.
03/25/2017 , worces

lots of choice good service

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Moorish > Morocco Charcoal Rug
Moorish > Morocco Charcoal Rug
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11/03/2017

loved the rug ...great service


H
Shopper Approved - Verified Customer H A.
03/24/2017

Quick and easy


A
Shopper Approved - Verified Customer Angela E.
03/23/2017

I have used rugs direct before and have always been impressed with their clear website and the speed of delivery. I would recommend them.


D
Shopper Approved - Verified Customer David G.
03/23/2017

Great service


N
Shopper Approved - Verified Customer Norma E.
03/21/2017

very easy to order from the web site


S
Shopper Approved - Verified Customer Susan W.
03/20/2017

Easy site to navigate.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Pam H.
03/20/2017

All good with ordering experience


C
Shopper Approved - Verified Customer Carla M.
03/20/2017

Order two rugs. First one you took payment and then a week later get an email to say out of stock. Ordered another one and went through ok and then at last minute when chasing up where it is after 4 weeks from ordering told not on container and now probably going to have to get money back and start all over again. had enough of this now


A
Shopper Approved - Verified Customer Anne O.
03/20/2017

Looking forward to receiving my rug!


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