Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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17,969 Verified Customer Reviews

17,969 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(80.8%)
4 Shopper Approved - Review Star
2744
(15.3%)
3 Shopper Approved - Review Star
495
(2.8%)
2 Shopper Approved - Review Star
98
(0.5%)
1 Shopper Approved - Review Star
111
(0.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
5373
4 Shopper Approved - Review Star
785
3 Shopper Approved - Review Star
264
2 Shopper Approved - Review Star
88
1 Shopper Approved - Review Star
124
Product Satisfaction
4.7
5 Shopper Approved - Review Star
5159
4 Shopper Approved - Review Star
1006
3 Shopper Approved - Review Star
252
2 Shopper Approved - Review Star
92
1 Shopper Approved - Review Star
127
Price Satisfaction
4.6
5 Shopper Approved - Review Star
4653
4 Shopper Approved - Review Star
1468
3 Shopper Approved - Review Star
359
2 Shopper Approved - Review Star
71
1 Shopper Approved - Review Star
85
Customer Service
4.4
5 Shopper Approved - Review Star
847
4 Shopper Approved - Review Star
178
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
84
SHOW DETAILS

5-star reviews
14K+

5-star reviews

10 years collecting reviews

About this Company

Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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J
Shopper Approved - Verified Customer John G.
12/10/2017

No problems so far.


J
Shopper Approved - Verified Customer Jeremy P.
12/10/2017

Easy web site to navigate from selection through to checkout.


M
Shopper Approved - Verified Customer Margaret J.
12/09/2017

Easy to ordergood choice of rugsvery pleased from order to delivery beautiful rug

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Patricia F.
12/09/2017 , Hampshire

Was worried that this would be a long wait but arrived as stated in first week of December and is really nice

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
2/5
Infinite  > Splinter Ochre Rug
Infinite > Splinter Ochre Rug
Read more reviews about this product

12/09/2017

Very pleased with the rug now that it has finally arrived - colours just what I wanted It took a while but was worth the wait


D
Shopper Approved - Verified Customer Deborah
12/09/2017 , Essex

Excellent value for money....lovely rug for the price and delivery was second to none. Very pleased to have found rugsdirect, wouldn't hesitate to recommend them and would use them again. Thank you.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Michael C.
12/09/2017

So far so good!!


L
Shopper Approved - Verified Customer Linda D.
12/08/2017

Easy to order, good choice of Rugs, hope it arrives on time.
Only time will tell.

Product Satisfaction
4/5
Price
3/5
Customer Service
3/5
Delivery
3/5
Liberty - Matrix > MAX02 Black Rug
Liberty - Matrix > MAX02 Black Rug
Read more reviews about this product

12/09/2017

A nice rug with a difference.

Although we waited longer for our delivery we were surprised in the fact the gold stripes had a shaded effect which in a darker room the stripes looked dirty, website picture is not a good image of the actual rug.


Y
Shopper Approved - Verified Customer Y K.
12/08/2017

Easy to choose and straightforward payment etc.

Product Satisfaction
4/5
Price
4/5
Delivery
5/5
Elements > EL65 Black Rug
Elements > EL65 Black Rug
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12/08/2017

Great Rug

Looks very good only comment is the grey fibres do attach to the black so having to lightly vacuum! Otherwise looks great in my hall!


P
Shopper Approved - Verified Customer Patricia B.
12/08/2017

I have been really pleased with all the products that I have bought from Rugs Direct and the service is always reliable.


M
Shopper Approved - Verified Customer MICHELLE F.
12/08/2017

found exactly what i wanted,web was quick and easy to use.


J
Shopper Approved - Verified Customer Janet N.
12/08/2017

So far, so good!


M
Shopper Approved - Verified Customer margaret
12/07/2017 , Scotland

Quick and easy and great choices

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Caryn B.
12/07/2017

Pretty straightforward, easy to follow.


E
Shopper Approved - Verified Customer Eirlys J.
12/07/2017

Very easy and quick to use


J
Shopper Approved - Verified Customer Joanne M.
12/07/2017

Easy to use website. Like how you can submit delivery instructions.


D
Shopper Approved - Verified Customer Debbie P.
12/06/2017

Brilliant service


M
Shopper Approved - Verified Customer Malvena M.
12/06/2017

Quick and efficient service easy to order.will make sure that I will order again in the future


R
Shopper Approved - Verified Customer Regan L.
12/06/2017

Everything has been great


L
Shopper Approved - Verified Customer Lisa C.
12/06/2017

Straight forward but website/order process could be more user friendly


S
Shopper Approved - Verified Customer Sue T.
12/05/2017

Easy to use website. Large choice.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Woodstock > 32036-8312 Rug
Woodstock > 32036-8312 Rug
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12/06/2017

Great!

Looks the same as the picture. Delivered on and in time. Ideal purchase. Considering buying another onr8


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