Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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17,952 Verified Customer Reviews

17,952 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(80.8%)
4 Shopper Approved - Review Star
2742
(15.3%)
3 Shopper Approved - Review Star
494
(2.8%)
2 Shopper Approved - Review Star
98
(0.5%)
1 Shopper Approved - Review Star
111
(0.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
5366
4 Shopper Approved - Review Star
784
3 Shopper Approved - Review Star
264
2 Shopper Approved - Review Star
87
1 Shopper Approved - Review Star
124
Product Satisfaction
4.7
5 Shopper Approved - Review Star
5151
4 Shopper Approved - Review Star
1005
3 Shopper Approved - Review Star
252
2 Shopper Approved - Review Star
92
1 Shopper Approved - Review Star
127
Price Satisfaction
4.6
5 Shopper Approved - Review Star
4645
4 Shopper Approved - Review Star
1467
3 Shopper Approved - Review Star
359
2 Shopper Approved - Review Star
71
1 Shopper Approved - Review Star
85
Customer Service
4.4
5 Shopper Approved - Review Star
846
4 Shopper Approved - Review Star
178
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
84
SHOW DETAILS

5-star reviews
14K+

5-star reviews

10 years collecting reviews

About this Company

Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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T
Shopper Approved - Verified Customer Trevor P.
12/13/2017

So far so good


S
Shopper Approved - Verified Customer Sue S.
12/13/2017

Quick delivery pleased with rug thanks.


C
Shopper Approved - Verified Customer chris W.
12/13/2017

easy to use


J
Shopper Approved - Verified Customer Jonathan M.
12/13/2017

Your payment service would not let me use American Express despite showing the amex logo


J
Shopper Approved - Verified Customer John L.
12/12/2017 , Hampshire

very good

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Kamira Beige > 4121-804 Rug
Kamira Beige > 4121-804 Rug
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12/13/2017

Very nice rug


J
Shopper Approved - Verified Customer Jennifer F.
12/12/2017

Would use again

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Woodstock > 32743-5342 Rug
Woodstock > 32743-5342 Rug
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12/13/2017

Lovely rug.

Underlay > Anti-Slip Rug Underlay  (for rugs on smooth floors)
Underlay > Anti-Slip Rug Underlay (for rugs on smooth floors)
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12/12/2017

Really keeps rug in place.


J
Shopper Approved - Verified Customer James W.
12/12/2017

Excellent range of rugs - very effective web site and ordering process.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Underlay > Anti-Slip Rug Underlay (for rugs on carpets)
Underlay > Anti-Slip Rug Underlay (for rugs on carpets)
Read more reviews about this product

12/13/2017

Works perfectly


M
Shopper Approved - Verified Customer Maureen G.
12/12/2017

Very quick delivery Love the design

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Verona > OC15 Black - Red Rug
Verona > OC15 Black - Red Rug
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12/12/2017

Rug

Lovely Rug


V
Shopper Approved - Verified Customer Valerie M.
12/12/2017

My original choice was out of stock so chose a suitable alternative but was given very mixed delivery days. I did waste time waiting in for it to arrive. The rug looks good though.

Product Satisfaction
4/5
Price
4/5
Delivery
3/5

M
Shopper Approved - Verified Customer Marie M.
12/12/2017

Beautiful rug received. Prompt reply to my queries


J
Shopper Approved - Verified Customer Julian D.
12/12/2017

So far so good


K
Shopper Approved - Verified Customer Kate S.
12/12/2017

Very good website. Only complaint so far is too many choices! How to decide on which carpet when I like so many!!!


B
Shopper Approved - Verified Customer Barrie W.
12/12/2017

Great


J
Shopper Approved - Verified Customer Joanna K.
12/12/2017

Obviously offering a huge range at reasonable prices. Delivery good. Awaiting a pre-christmas delivery. jho[pe it work out.


M
Shopper Approved - Verified Customer Mary B.
12/12/2017

Easy to do, so far pleased.


J
Shopper Approved - Verified Customer John R.
12/12/2017

Very Good


E
Shopper Approved - Verified Customer Ellis D.
12/11/2017

Christine was attentive, professional more than competent and was prepared to go out of her way to help. Outstanding attention. Recommend unreservedly.

Product Satisfaction
5/5
Price
5/5
Customer Service
4/5
Delivery
5/5
Verona > OC15 Beige - Red Rug
Verona > OC15 Beige - Red Rug
Read more reviews about this product

12/11/2017

Very satisfied. The sales person (Christine) was outstanding and went out of her way to secure the rugs that I wanted. Very professional and caring approach to customer. An example of how customer and retailer relationship can be at its very best


R
Shopper Approved - Verified Customer Rosemary V.
12/11/2017

Customer Service was professional, friendly and efficient and the delivery exceptional.

Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
5/5
Royal Indian > Cream-Beige Rug
Royal Indian > Cream-Beige Rug
Read more reviews about this product

12/11/2017

Almost what we wanted

My husband was in carpets for many years and waned to own a Royal Indian. It is thick and good quality but whereas the description says hand-tufted in India, the label says Made in China!


G
Shopper Approved - Verified Customer GMDP
12/11/2017 , Sussex

The only distracting thing with the web pages is that the changing pictures of the rug being viewed kept making the text jump making it a little difficult to read.
Otherwise an easy experience.
Prompt delivery with good notice of date and time of delivery.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

J
Shopper Approved - Verified Customer Joanne B.
12/11/2017

Good range of products

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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