Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of
21,909 Verified Customer Reviews
21,909 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of
2 days ago
I’ve been delighted with all my purchases from Rugs Direct. Good quality and fast delivery. Highly recommend.
2 days ago
Hoping to receive rug on Saturday
2 days ago
Good ordering service
2 days ago
Lovely carpets plenty of choice and good prices,one satisfied customer.
2 days ago
Great range of products at reasonable prices.
2 days ago
All good
2 days ago
Only problem was my Internet connection. No problems with the ordering.
2 days ago
Very straightforward
2 days ago
I purchased a rug on this website in April 2023 but surprisingly it hasn't been delivered yet until today;24 Sep.
The first expected delivery date was by the end of April, but later they emailed that it will be delayed for a month.
In May, they emailed again that it will be delivered by the end of August, but it wasn't.
I hope they aren't scammer...
2 days ago
Great customer service. Very quick delivery time. Very impressed.

2 days ago
Perfect rug for my living room. Soft and compliments my room decor very well.
3 days ago
So far very good, will await delivery before final decision.

3 days ago
Lovely rug, exactly as described and delivered in good time.
3 days ago
The rug I ordered was lovely, and my plan was to order a second one for the same area. Unfortunately the first rug took 5 weeks to arrive, with very little information in terms of updates, and not being able to track the delivery. The second rug ordered was again taking 5 weeks to arrive and I decided to cancel in the end. The return process was quite cumbersone due to the rug size. It was too long to use the original packaging to post via Evri or Parcelforce unless I spent a lot of money. I had to fold it into a smaller size and post in a box. I then had to carry an 8 kg box to be posted. Although the choice of rugs is great, the delivery and return process has put me off ever ordering again, compared to other companies with trackable delivery times and where returned goods are collected from home for a small fee.
3 days ago
Very efficient

3 days ago
Brilliant stuff my rugs don't move at all
3 days ago
I've already recommended Rugs direct to a friend.

3 days ago
A lovely colourful rug with soft thick pile. Very pleased with the purchase.
3 days ago
All went well
3 days ago
The runner was very thin x and not the colour advertised x very disappointed
3 days ago
Speedy delivery

3 days ago
Nice, very lightweight and very very short pile but nice
3 days ago
Very easy to use, good so far very happy with the good service will be using this company again. Thank you

3 days ago
Ideal rug for my kitchen looks good and hard wearing good colour
3 days ago
Very easy to order and delivery was quick.

3 days ago
The rug is lovely and exactly what I was looking for.
3 days ago
.
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You