Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of
21,909 Verified Customer Reviews
21,909 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of
Hilary M.2 days ago
I’ve been delighted with all my purchases from Rugs Direct. Good quality and fast delivery. Highly recommend.
Eileen M.2 days ago
Hoping to receive rug on Saturday
Paul S.2 days ago
Good ordering service
Geraldine W.2 days ago
Lovely carpets plenty of choice and good prices,one satisfied customer.
Neil S.2 days ago
Great range of products at reasonable prices.
Alan D.2 days ago
All good
Mrs F.2 days ago
Only problem was my Internet connection. No problems with the ordering.
Gillian D.2 days ago
Very straightforward
2 days ago
I purchased a rug on this website in April 2023 but surprisingly it hasn't been delivered yet until today;24 Sep.
The first expected delivery date was by the end of April, but later they emailed that it will be delayed for a month.
In May, they emailed again that it will be delivered by the end of August, but it wasn't.
I hope they aren't scammer...
Roshni G.2 days ago
Great customer service. Very quick delivery time. Very impressed.
1 Product Review
2 days ago
Perfect rug for my living room. Soft and compliments my room decor very well.
SUSANNAH M.3 days ago
So far very good, will await delivery before final decision.
3 days ago
Lovely rug, exactly as described and delivered in good time.
3 days ago
The rug I ordered was lovely, and my plan was to order a second one for the same area. Unfortunately the first rug took 5 weeks to arrive, with very little information in terms of updates, and not being able to track the delivery. The second rug ordered was again taking 5 weeks to arrive and I decided to cancel in the end. The return process was quite cumbersone due to the rug size. It was too long to use the original packaging to post via Evri or Parcelforce unless I spent a lot of money. I had to fold it into a smaller size and post in a box. I then had to carry an 8 kg box to be posted. Although the choice of rugs is great, the delivery and return process has put me off ever ordering again, compared to other companies with trackable delivery times and where returned goods are collected from home for a small fee.
Elizabeth T.3 days ago
Very efficient
3 days ago
Brilliant stuff my rugs don't move at all
Alison S.3 days ago
I've already recommended Rugs direct to a friend.
3 days ago
A lovely colourful rug with soft thick pile. Very pleased with the purchase.
Anne M.3 days ago
All went well
Pauline C.3 days ago
The runner was very thin x and not the colour advertised x very disappointed
Andrew L.3 days ago
Speedy delivery
3 days ago
Nice, very lightweight and very very short pile but nice
Janet D.3 days ago
Very easy to use, good so far very happy with the good service will be using this company again. Thank you
3 days ago
Ideal rug for my kitchen looks good and hard wearing good colour
Angela3 days ago
Very easy to order and delivery was quick.
3 days ago
The rug is lovely and exactly what I was looking for.
Denise S.3 days ago
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