Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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23,042 Verified Customer Reviews

23,042 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
18K+
(81%)
4 Shopper Approved - Review Star
3442
(14.9%)
3 Shopper Approved - Review Star
633
(2.7%)
2 Shopper Approved - Review Star
137
(0.6%)
1 Shopper Approved - Review Star
161
(0.7%)

Delivery Time
4.7
5 Shopper Approved - Review Star
7464
4 Shopper Approved - Review Star
1046
3 Shopper Approved - Review Star
343
2 Shopper Approved - Review Star
124
1 Shopper Approved - Review Star
192
Product Satisfaction
4.7
5 Shopper Approved - Review Star
7165
4 Shopper Approved - Review Star
1349
3 Shopper Approved - Review Star
338
2 Shopper Approved - Review Star
131
1 Shopper Approved - Review Star
188
Price Satisfaction
4.6
5 Shopper Approved - Review Star
6525
4 Shopper Approved - Review Star
1937
3 Shopper Approved - Review Star
488
2 Shopper Approved - Review Star
102
1 Shopper Approved - Review Star
119
Customer Service
4.3
5 Shopper Approved - Review Star
1093
4 Shopper Approved - Review Star
223
3 Shopper Approved - Review Star
85
2 Shopper Approved - Review Star
42
1 Shopper Approved - Review Star
128
SHOW DETAILS

5-star reviews
18K+

5-star reviews

9 years collecting reviews

About this Company

Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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C
Shopper Approved - Verified Customer chris
5 hours after , London

Very fast delivery, within a few days. Customer care is efficient and I'll probably shop here again

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
Gabbeh > Luxor-50c Rug
Gabbeh > Luxor-50c Rug
Read more reviews about this product

5 hours after

love it

I love the muted colours and soft feel of this rug


J
Shopper Approved - Verified Customer Justina C.
2 hours after

Good

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer susan M.
10 hours ago

Happy with finding a rug that I liked and ease of ordering, I also wanted to order a long hallway runner but couldn't find any which was disappointing


L
Shopper Approved - Verified Customer Lynn F.
10 hours ago

Very quick service


R
Shopper Approved - Verified Customer R W.
10 hours ago

A very impressive Company. Good choice and good price. Speedy service. Highly recommended


J
Shopper Approved - Verified Customer June B.
10 hours ago

Very easy to order


R
Shopper Approved - Verified Customer Robert G.
10 hours ago

EASY TO USE WEBSITE, GOOD SELECTION, GREAT PRICE.


D
Shopper Approved - Verified Customer Debra G.
Today

Didn't see a box to apply my 20% discount code but I contacted customers service team and they refunded the 20% with no quibble, with the 20% I bought a matching runner. I'm very happy with the product and service received and will definitely use again. I've already shopped with rugs direct previously and was happy with those purchases too.

Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
5/5
Quarry > QUA03 Beige Grey Rug
Quarry > QUA03 Beige Grey Rug
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Today

Absolutely beautiful, probably not exactly square but beautiful nonetheless


M
Shopper Approved - Verified Customer Mary L.
Today

Easy to locate what I wanted, efficient delivery, would definitely use this company again

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Shensi > Beige Hall Runner
Shensi > Beige Hall Runner
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Today

This is a lovey classic Chinese style runner,


C
Shopper Approved - Verified Customer cheryl M.
Today

Great service good quality rugs

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Patricia M.
Today

Kept up to date with delivery as slight delay with part order. Satisfied overall with product and service

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer PATRICIA R.
1 day ago

Very easy to order. Now lets see how long it takes to deliver


K
Shopper Approved - Verified Customer Kim T.
1 day ago

Excellent


E
Shopper Approved - Verified Customer emily G.
1 day ago

great selection of rugs vey happy with my purchase


L
Shopper Approved - Verified Customer Linda G.
1 day ago

Simple and straight forward to order

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Boho > A859 Multi Rug
Boho > A859 Multi Rug
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1 day ago

Perfect as I exected


M
Shopper Approved - Verified Customer Mary
1 day ago

Very good. Very helpful when I rang to speak to them.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
3/5

M
Shopper Approved - Verified Customer Monica
1 day ago

My only concerns was related to the delivery date, as I didnt received an email confirming it for few days. But customer service was very good at sorting it.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
Portland > 8425 B Rug
Portland > 8425 B Rug
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1 day ago

I am happy with the rug, it was a good value for money and the product was like in the picture.


A
Shopper Approved - Verified Customer Arthur W.
2 days ago

Very easy to find what I was looking for


B
Shopper Approved - Verified Customer Barbara G.
2 days ago

Quick and easy. Found what I was looking for from great choice of indoor rigs.


L
Shopper Approved - Verified Customer Lynn M.
2 days ago

All good except having difficulty getting the rug to stay flat after being rolled up.

Product Satisfaction
4/5
Price
4/5
Delivery
5/5

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