Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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16,776 Verified Customer Reviews

16,776 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
13K+
(80.7%)
4 Shopper Approved - Review Star
2589
(15.4%)
3 Shopper Approved - Review Star
457
(2.7%)
2 Shopper Approved - Review Star
90
(0.5%)
1 Shopper Approved - Review Star
96
(0.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
4864
4 Shopper Approved - Review Star
716
3 Shopper Approved - Review Star
240
2 Shopper Approved - Review Star
75
1 Shopper Approved - Review Star
106
Product Satisfaction
4.7
5 Shopper Approved - Review Star
4672
4 Shopper Approved - Review Star
910
3 Shopper Approved - Review Star
226
2 Shopper Approved - Review Star
78
1 Shopper Approved - Review Star
117
Price Satisfaction
4.6
5 Shopper Approved - Review Star
4209
4 Shopper Approved - Review Star
1334
3 Shopper Approved - Review Star
322
2 Shopper Approved - Review Star
60
1 Shopper Approved - Review Star
78
Customer Service
4.4
5 Shopper Approved - Review Star
787
4 Shopper Approved - Review Star
160
3 Shopper Approved - Review Star
43
2 Shopper Approved - Review Star
28
1 Shopper Approved - Review Star
68
SHOW DETAILS

5-star reviews
13K+

5-star reviews

8 years collecting reviews

About this Company

Welcome to rugsdirect.co.uk, we are a UK online rug business selling rugs since 1984. We have a wonderful array of

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A
Shopper Approved - Verified Customer Alan
Today

Second time I've purchased from you. I like the way it works - pictures, layout etc and was very pleased with Customer Service last time.


A
Shopper Approved - Verified Customer Anne D.
Today

All very quick and easy!


P
Shopper Approved - Verified Customer Phillip M.
Today

Service fast and efficient really pleased with the product so just ordered another one


L
Shopper Approved - Verified Customer Lucille H.
Today

Didn't get the 10% discount


R
Shopper Approved - Verified Customer Ricky L.
Today

Very straightforward and user friendly process.


B
Shopper Approved - Verified Customer Barbara C.
Today

Great choice.Easy to order,I had to go back to checkout twice to find where to put discount code,but I found it in the end.thank you.


R
Shopper Approved - Verified Customer Roger B.
Today

great price, great website, delivery within 1-2 days perfect


W
Shopper Approved - Verified Customer Wilma G.
Today

Easy ordering

Product Satisfaction
4/5
Price
3/5
Delivery
4/5

J
Shopper Approved - Verified Customer Jane H.
Today

Great overall experience

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Brooklyn > 8595 Ivory Rose Rug
Brooklyn > 8595 Ivory Rose Rug
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Today

Great rug and colours are exactly what I wanted


H
Shopper Approved - Verified Customer hugh B.
Today

Prompt service

Product Satisfaction
5/5
Price
4/5
Delivery
4/5
Gabbeh > Matruh-51C Rug
Gabbeh > Matruh-51C Rug
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Today

As described


S
Shopper Approved - Verified Customer Susan M.
Today

Easy to order, plenty of choice and quick delivery.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Royal Nomadic > 7611 Rose Cream Rug
Royal Nomadic > 7611 Rose Cream Rug
Read more reviews about this product

Today

Beautiful rug.

Lovely thick rug, exactly what i was looking for. Finished my sitting room off lovely in time for Christmas.

Underlay > Anti-Slip Rug Underlay  (for rugs on smooth floors)
Underlay > Anti-Slip Rug Underlay (for rugs on smooth floors)
Read more reviews about this product

Today

Excellent product.

Absolutely perfect. I wasn't going to buy this but so glad i did. Rug never moves at all.


P
Shopper Approved - Verified Customer peter B.
Today

very easy

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

A
Shopper Approved - Verified Customer Alex T.
Today , London

Good selection. Returns policy crucial given uncertainty about accurate colour matching.

Product Satisfaction
4/5
Price
4/5
Delivery
5/5
Royal Nomadic > 7611 Grey Aqua Green Rug
Royal Nomadic > 7611 Grey Aqua Green Rug
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Today

A good value buy.

Very comfortable underfoot. Colours slightly more muted than appeared in online photo. Overall - a good buy.


A
Shopper Approved - Verified Customer Anne
Today , Tyne & Wear

Prompt delivery.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Allure > Hash Cream Rose Rug
Allure > Hash Cream Rose Rug
Read more reviews about this product

Today

Very attractive rug, with thick pile


L
Shopper Approved - Verified Customer Linda T.
Today

Very easy to order, good selection of sizes and colours

Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Nomad Nourison > NMD01 Red Multi Hall Runner
Nomad Nourison > NMD01 Red Multi Hall Runner
Read more reviews about this product

Today

Great value

Love the colours and quality


A
Shopper Approved - Verified Customer Annette M.
Today

The delivery company messed up, but rugsdirect sorted my problem out quickly and politely

Product Satisfaction
4/5
Price
4/5
Customer Service
5/5
Delivery
3/5
Kasbah > KB2025 Dark Teal Rug
Kasbah > KB2025 Dark Teal Rug
Read more reviews about this product

Today

Good quality. Great service


R
Shopper Approved - Verified Customer Rachael
Today , Merseyside

Great overall experience.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
Aurora > AU01 Dune Rug
Aurora > AU01 Dune Rug
Read more reviews about this product

Today

Great Service

Lovely rug excellent customer service.


S
Shopper Approved - Verified Customer Susan L.
Today , Manchester

Excellent

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Portland > 8425 D Rug
Portland > 8425 D Rug
Read more reviews about this product

Today

The rug is lovely, it was wrapped up really well it took me a while to undo the wrapping, but it was worth it.


C
Shopper Approved - Verified Customer crispian J.
Today , Cornwall

Simply great

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Aurora > AU01 Dune Rug
Aurora > AU01 Dune Rug
Read more reviews about this product

Today

Great rug

Great rug, brilliant service. Fantastic price. Very pleased


L
Shopper Approved - Verified Customer L M.
Today , Durham

Fantastic experience

Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Royal Nomadic > 7611 Grey Teal Rug
Royal Nomadic > 7611 Grey Teal Rug
Read more reviews about this product

2 weeks ago

Underlay > Anti-Slip Rug Underlay  (for rugs on smooth floors)
Underlay > Anti-Slip Rug Underlay (for rugs on smooth floors)
Read more reviews about this product

Today

Great purchase & gorgeous colours


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