rosesandteacups.com Reviews

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12,970 Verified Customer Reviews

12,970 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
10K+
(79.5%)
4 Shopper Approved - Review Star
1884
(14.5%)
3 Shopper Approved - Review Star
589
(4.5%)
2 Shopper Approved - Review Star
103
(0.8%)
1 Shopper Approved - Review Star
88
(0.7%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
1364
3 Shopper Approved - Review Star
416
2 Shopper Approved - Review Star
92
1 Shopper Approved - Review Star
101
Would Recommend
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
1527
3 Shopper Approved - Review Star
460
2 Shopper Approved - Review Star
85
1 Shopper Approved - Review Star
99
Product Satisfaction
4.7
5 Shopper Approved - Review Star
2057
4 Shopper Approved - Review Star
296
3 Shopper Approved - Review Star
119
2 Shopper Approved - Review Star
39
1 Shopper Approved - Review Star
47
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1763
4 Shopper Approved - Review Star
499
3 Shopper Approved - Review Star
228
2 Shopper Approved - Review Star
43
1 Shopper Approved - Review Star
25
Delivery Time
4.5
5 Shopper Approved - Review Star
1830
4 Shopper Approved - Review Star
348
3 Shopper Approved - Review Star
188
2 Shopper Approved - Review Star
89
1 Shopper Approved - Review Star
103
Customer Service
4.2
5 Shopper Approved - Review Star
395
4 Shopper Approved - Review Star
63
3 Shopper Approved - Review Star
51
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
58
SHOW DETAILS

5-star reviews
10K+

5-star reviews

13 years collecting reviews
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J
Shopper Approved - Verified Customer Julie T.
4 days ago

I love your products. However, I purchased 100 teacups and saucers in July and have been trying to reach you since August 7th to get your help in replacing 2 teacups and 1 saucer that arrived broken. They are for an event for our non-profit organization. No one has responded via email or phone and it's been over 2 months. The event is a few weeks away. I am very discouraged with that. I had to purchase more teacups but I can't believe no one will call us back to help.

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
5/5
Customer Service
1/5
Delivery
5/5

C
Shopper Approved - Verified Customer Cathy B.
5 days ago

Great!!!!!

Would Recommend
5/5
Would Buy Again
5/5

U
Shopper Approved - Verified Customer Urania K.
6 days ago

I love Roses and Tea Cups. Their customer service is excellent and I've been buying all their lovely jewelry and soaps for years for myself and for friends, as well as, for my guests when I've hosted tea parties.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Audrey H.
1 week ago

Wish there was more availability

Would Recommend
3/5
Would Buy Again
3/5

J
Shopper Approved - Verified Customer Jillian B.
1 week ago

All good so far

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Adrienne A.
1 week ago

First time at this site.. looking forward to looking aroud

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Dana F.
1 week ago

Never received first order placed in October.

Would Recommend
4/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer marlene G.
1 week ago

wonderful everything looks beautiful

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Rosemary S.
2 weeks ago

just love your cards

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Karen B.
3 weeks ago

Ordering was easy

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer GRACE V.
3 weeks ago

No comment so far

Would Recommend
4/5
Would Buy Again
4/5

E
Shopper Approved - Verified Customer Elaine B.
10/31/2023

This is my 3rd order from Roses and Teacups. I collect tea cups

Would Recommend
5/5
Would Buy Again
5/5

N
Shopper Approved - Verified Customer Nancy P.
10/27/2023 , New York

you had just what I was looking for

You did have just what I was looking for, but it took way too long to receive my items.
Your customer service is terrible. I called, left emails tried to use your "chat" line and no response to anything. Finally I got an email from you and it was not very customer friendly. You have beautiful items but you need to follow through on your orders.
I would have to think long and hard about ordering from you again.

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
2/5
Price
4/5
Customer Service
1/5
Delivery
1/5

Merchant Response

rosesandteacups.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

B
Shopper Approved - Verified Customer Bette K.
10/27/2023

Shipments have been very slow in the past. please expedite the order, if necessary. Thank you.

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Ruth B.
10/26/2023

Love the cards but processing and shipping slow! Also even though the package says fragile please mark Do Not Bend. The mail person folders to stuff in box

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
3/5
Delivery
3/5

D
Shopper Approved - Verified Customer Donna B.
10/25/2023

I have been shopping here for years. Love the quality.

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Crystal C.
10/22/2023

Thank you

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Sally S.
10/21/2023

It was great

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Joette F.
10/16/2023

Consumer easy.

Would Recommend
5/5
Would Buy Again
3/5

C
Shopper Approved - Verified Customer Carol C.
10/14/2023

It was easy to shop & purchase!

Would Recommend
5/5
Would Buy Again
5/5

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