2 weeks ago , Lisboa
I had to go to FedEx warehouse to pick the goods. Even so, I had to wait 25 days to have it.
Apesar de não ser fornecido o traking number de inicio e havendo problemas com a morada, que vinha incompleta, bem como o número de contato, os problemas foram prontamente resolvidos através de email. Algumas queixas relativamente à transportadora que não se podem imputar à rhinocamera. A encomenda demorou cerca de 1 mês mas atendendo à origem é aceitável.
I looked for the battery everywhere and only found it here.
03/16/2022 , Loures
The main problem with this buying was the completely lack of information provided after the moment of payement till the arriving of the goods, and the time that it took to receive.
The site doesn't allow any tracking or information of the purchase, and that reduces a lot the level of confidence.
On the other hand, contact with you was chaotic, with a lot of contradictory information.
From information by email saying that they were waiting for the stock to be replenished and on the same day in Chat saying that it was in distribution.
Honestly, I think you should review the issue of the website with the possibility of following the delivery, and more organization with the communication with the customer.
I hope I have been constructive and will earn your trust in the future.
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