Rhinocamera.pt

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895 Verified Customer Reviews

895 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
521
(58.2%)
4 Shopper Approved - Review Star
285
(31.8%)
3 Shopper Approved - Review Star
66
(7.4%)
2 Shopper Approved - Review Star
17
(1.9%)
1 Shopper Approved - Review Star
6
(0.7%)

Price Satisfaction
4.4
5 Shopper Approved - Review Star
143
4 Shopper Approved - Review Star
88
3 Shopper Approved - Review Star
19
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
3
Product Satisfaction
4.4
5 Shopper Approved - Review Star
148
4 Shopper Approved - Review Star
76
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
6
Delivery Time
3.9
5 Shopper Approved - Review Star
102
4 Shopper Approved - Review Star
71
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
20
Customer Service
3.9
5 Shopper Approved - Review Star
28
4 Shopper Approved - Review Star
26
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
4
SHOW DETAILS

8 years collecting reviews

About this Company

Rhinocamera.pt

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M
Shopper Approved - Verified Customer Miguel M.
2 weeks ago , Lisboa

Great experience!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
compar
5/5
recomendaria
5/5

C
Shopper Approved - Verified Customer Carlos C.
08/09/2022

I had to go to FedEx warehouse to pick the goods. Even so, I had to wait 25 days to have it.

Product Satisfaction
4/5
Price
5/5
Customer Service
4/5
Delivery
1/5
compar
3/5
recomendaria
3/5

A
Shopper Approved - Verified Customer José Roque
07/27/2022

Apesar de não ser fornecido o traking number de inicio e havendo problemas com a morada, que vinha incompleta, bem como o número de contato, os problemas foram prontamente resolvidos através de email. Algumas queixas relativamente à transportadora que não se podem imputar à rhinocamera. A encomenda demorou cerca de 1 mês mas atendendo à origem é aceitável.

Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
4/5
compar
5/5
recomendaria
4/5

J
Shopper Approved - Verified Customer Jose P.
06/21/2022

I looked for the battery everywhere and only found it here.

compar
5/5
recomendaria
5/5

A
Shopper Approved - Verified Customer José Cruz
03/16/2022 , Loures

The main problem with this buying was the completely lack of information provided after the moment of payement till the arriving of the goods, and the time that it took to receive.
The site doesn't allow any tracking or information of the purchase, and that reduces a lot the level of confidence.
On the other hand, contact with you was chaotic, with a lot of contradictory information.
From information by email saying that they were waiting for the stock to be replenished and on the same day in Chat saying that it was in distribution.
Honestly, I think you should review the issue of the website with the possibility of following the delivery, and more organization with the communication with the customer.
I hope I have been constructive and will earn your trust in the future.
Regards
José Cruz

Product Satisfaction
5/5
Price
4/5
Customer Service
1/5
Delivery
1/5
compar
2/5
recomendaria
2/5

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