repairtoolparts.com Reviews

4.5 Overall Satisfaction Rating

Based on 8,714 Ratings

5
5973 (68.5%)
4
1757 (20.2%)
3
630 (7.2%)
2
156 (1.8%)
1
198 (2.3%)
5,500+ 5 stars in a row

Customer Service

3.7 Average

5
(326)
4
(108)
3
(62)
2
(39)
1
(126)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

repairtoolparts.com

A

ARTHUR A.
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My experience was what the company said it would be. Shipping took longer then I would like. But the reality is not every part can be in stock for every machine out there. I will shop with them as needed.

Company Choice

You were easy to find on the internet

Product Choice

Repair part for a tool

R

RICHARD H.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to look up and order

Company Choice

Saw you on the Internet

Product Choice

Mine broke

J

James D.
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Shopping was great.
CustomerService
3/5

Company Choice

You have the parts I need

S

scott V.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy shopping. Thanks

Company Choice

Price

Product Choice

Replacement part

A

Anthony C.
Today , HI

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating


Customers need to know the status of their order. I emailed for a status update but no response.

Waiting 1-2 weeks for a shipped notice is difficult if you're waiting for that replacement part. Even a notification saying that you're waiting for the part to arrive is okay. Something is better than nothing. Knowing where the order lies in the queue or sequence of events is good.
CustomerService
4/5
R

Ron Z.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

FREE SHIPPING ON BEARING BUT THEN 6.99 TO SHIP OTHER PARTS????
H

HAROLD M.
1 day ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

service was very good, I COULD NOT FIND THIS PAET ANYWHERE ELSE THANK YOU!
C

Christopher P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everything was quick and easy

Company Choice

Reasonable prices

Product Choice

Part on my tool was torn up

R

Robert S.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great price and exact replacement part that I needed. Delivery was slow - almost 3 weeks between order and receipt. Glad my need was not critical.

Company Choice

Price and exact part.

Product Choice

replacement part

L

LARRY B.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good product. Good service.
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