raven.com Reviews
About this CompanyRaven enables businesses to go paperless with robust, easy-to-use and cost-effective cloud-based document management solutions, saving businesses time, money and waste. Raven Scanners automate digital filing with direct scanning into leading cloud storage destinations, including Raven Cloud, DropBox™, box™, Google Drive™ and Evernote™. Raven Cloud provides scalable document management with unlimited storage, document editing, role-based security, advanced text recognition, robust search capabilities, sharing, folder organization and integrated importing via scanner, computer, email or fax.
Edward S - 05/20/2022
I was so excited to start using my Raven Scanner after reading all the positive reviews. Unfortunately, as a Mac user I quickly discovered the drivers at that time were not compatible with the newest MacOS version. I contacted support and within a few days they provided me with updated drivers that resolved my issue. The product is phenomenal and support is exceptional! Well done Raven!
1 Company Review
05/20/2022 - Texas
My Raven Scanner is amazing and support has been great!
Hannah H - 05/20/2022
Love this scanner SOO much more than the Epson we had. Scans ID's and paper like a breeze! Would buy again!
05/20/2022 - Illinois
Very happy with purchase, service, and product. Would definitely recommend and purchase again!
Philip W - 05/20/2022
The best part about Raven is the customer service. There have been two times that I needed help with the set up and figuring out the settings and I was able to talk to a real person right away via messenger. She was able to help me within 5 minutes. The Raven machine itself works great. Scanning was extremely fast however I had to learn how to place the paper in the machine without causing it to jam. It was a bit of a learning curve but now that I figured it out, I don't have any issues with scanning. I recommend the Raven to any small company that's looking to go paperless. Bigger companies should probably go with a newer model but the standard scanner was perfect for us.
05/20/2022 - Michigan
The customer service from Raven was probably the best I've dealt with online. There have been two times that I needed help with set up and figuring out the settings and I was able to talk to a real person instantly and she gave me answers to all my questions within minutes. I know that if I have any questions in the future, I'll be able to talk to a real person who knows all the answers. Recommend buying the Raven Scanner to any small business that's looking to go paperless!
Tori Q - 05/19/2022
This scanner has been terrific. It was simple to set up, intuitive to operate, and the quality of the scans is outstanding. The user interface is well thought out and, when I did have a couple of simple questions, the customer service was fantastic.
05/19/2022 - WA
I am extremely happy.
Anonymous Customer - 05/18/2022
This scanner makes it a breeze to digitize all your old (and new) documents. The feeder allows you to adjust the document size being scanned, and it's great how it sides both sides at the same time. The ability to select multiple destinations for the scanned document is very convenient, and the option to scan to the Raven cloud for redundancy is a great bonus. A really great purchase :)
Jonathon K - 05/18/2022
I LOVE my Raven scanner. Compared to what the competition offers at big box stores, my Raven scanner is a steal when it comes to value for what it can do. I'd recommend this to anyone who is looking for a desk scanner for their home office needs!
05/18/2022 - MN
Everything from choosing the scanner I needed, to the shipping, to setup, to my everyday use of my Raven scanner has been easy!
Kandei - 05/18/2022
A nice and light scanner.
05/18/2022 - FL
The customer service was great. They were friendly and patient. I would Definitely buy another product from them.
Laura P - 05/18/2022
Great scanner machine will definitely recommend. Really easy to use and easy to setup. This has been one of my great investments. Will definitely purchase the bigger one when time comes thanks Raven for such a great product.
05/18/2022 - TX
Easy to navigate and fast shipping thank you.
Miriah - 05/18/2022
This scanner travels well! I like that I can either do USB setup (the easiest for me) or wifi. I would like to see a portable scanner that works with my iPhone!
05/18/2022 - OH
Raven is a diamond among the multitude of scammers! The quality is excellent and I couldn't be happier!
Chelsea W - 05/18/2022
Small powerful little scanner. I wish it had a little pull-out tray to catch the papers, but it is a great scanner for the price.
05/18/2022 - AZ
Raven has been great. I love that they are a small US-based business. They contacted me after I purchased my first scanner to answer any questions. I made a suggestion and they actually implemented it! I'll only buy Raven scanners from now on. I would love it if they made a Raven scanner/printer combo in the future.
Trista J - 05/18/2022
Great item to quickly scan all items needed!!
05/18/2022 - AL
Great Item at a Great Price!
Anjelica M - 05/17/2022
Helps to declutter my home
05/17/2022 - IL
Nothing to add
Aurora L - 04/23/2022
The screen protector is great! It helps me relieve my fear of scratching the screen or having fingerprints all over a very valuable itme
04/23/2022 - IL
Raven.com is a website that is very easy to navigate
Steve B - 04/11/2022
Great scanner - Straightens, eliminates blank pages, fast, dependable, versatile and faxes & emails too. We have one on every desk and work, now my home office has one too.
04/11/2022 - MA
Love the product and customer service. I've called a couple of times for help setting up and understanding functionality, each person I spoke with was excellent!
Anonymous Customer - 04/06/2022
This is the BEST office equipment investment I have made! It is fast, works as advertised and tech support was awesome. I have had this for a month now and it has work flawlessly!!!
Marc D - 04/10/2022
Screen protector is a worthwhile purchase to protect the screen on your Raven Pro
04/10/2022 - BC
Excellent. Fast shipping
William W - 03/04/2022
The stand makes a world of difference. Would have ordered with the scanner if it had been more clearly associated.
03/04/2022 - CA
I purchased the Raven Pro to replace an older document feed scanner which didn't upgrade with Windows 11. It's quite a step up. Faster with better interface. If you're using at your desk, the stand is a must.
Joseph - 02/19/2022
As someone who has tried to move paperless not only in my professional but personal life, I love this scanner! I researched all the printer scanner combos but one with all the features of scanning I wanted are far outside of my budget. Then it hit me I’m trying to go paperless I don’t want a printer! The Raven is not the lowest cost on the market but the features, oh the features. Dual-sided scanning, OCR, direct to cloud scanning. Not to mention the Raven cloud storage. With everything that is packed in it, the Cost of the Raven is far outweighed by what you get.
Noel - 02/16/2022
I needed a scanner for work to try to be a bit more green and less reliant on hauling folders full of paper around. I was initially looking at the Fujitsu ScanSnap iX1600 and Brother ADS-1700W, but this scanner also caught my eye because of the big blue bird, and I really liked the idea of being able to scan without needing to be hooked up to my computer. I had this scanner for about two weeks and used it to scan different size pages, from 8.5”x11” down to grocery receipts. The scanner has worked well overall and was easy to setup with different cloud-based services, email, and my USB drive. I have mostly only used the 200 dpi setting, but that has provided quick and clear scans for my purposes so I can’t wait to try out the higher dpi settings. The double sided scanning also worked flawlessly and was able to auto-delete pages that didn’t have a backside. I was also pleasantly surprised that it had a fax function without needing to have a landline connected to it. I have also really enjoyed the jokes on the home screen, but I wish there were more of them because several of them have started to repeat. Raven’s customer service is also fantastic. I had some issues early on with my scanner where it was making some odd noises while scanning and they were able to get the unit swapped with a new one. Their CEO also contacted me directly to reassure me that the issue would be taken care of and to make sure I was happy with my scanner. Overall, the scanner and Raven’s customer service have exceeded my expectations and I’d definitely purchase other products if they expanded outside of scanners.
Anonymous Customer - 02/11/2022
Fast, works well on small receipts. Still figuring out how to share a folder on the network but working really well.
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