raven.com Reviews

Yves B - 08/18/2021

Flawless work Fast Had to write to customer service once for a question, problem solved in 24h Highly recommended.

Jeremy - 06/17/2021

Excellent! Very fast, OCR feature is awesome and a huge time saver, and doesn't take up much space. I highly recommend anyone with a lot of paper to scan to buy this masterpiece.

Anonymous Customer - 06/02/2021

IGreat scanner would never go back to the scan snap

Freightdog777 - 03/16/2021

The Raven company has been absolutely top notch. They answer their calls immediately, if you have a question or need support. The Raven Pro Document Scanner is top notch in quality and craftsmanship. I have not been so as excited about a new device in my home office as I have been with this new scanner! This is the future of a digital office! (get rid of the paper)

1 Company Review

Freightdog777

03/16/2021 - TN

The Raven company has been absolutely top notch. They answer their calls immediately, if you have a question or need support. The Raven scanner pro is top notch in quality and craftsmanship. I have not been so as excited about a new device in my home office as I have been with this new scanner! This is the future of a digital office! (get rid of the paper)

Anonymous Customer - 01/08/2021

I switched from ScanSnap specifically because Raven's tech allows me to upload directly to DB, Google Drive etc. Really happy with customer service and the whole experience so far.

Ranger F - 12/28/2020

I have used many different scanners over the years, but the Raven Pro is by far the best and most accurate scanner that I have had the pleasure to use. The Raven Pro scans all documents perfectly no matter the orientation. Raven Cloud is very fast when documents are uploaded from the Raven Pro. The Raven Pro has many destinations to scan to, ie: e-mail, fax directly from scanner, and many cloud sites. Also, the Raven Pro can scan directly to your computer via USB Cable. The Raven Pro is "Second to None". I definitely recommend the Raven Pro to anyone that wants the best scanner for business an/or personal use. Ranger Frank.

Anonymous Customer - 11/19/2020

Really love this product - makes life easier! Would definitely recommend.

Carl P - 10/28/2020

For business, it's very good. We scan many 100+ page documents in both letter and legal. Good recognition of orientation and blank pages. Cloud integration is solid as well with most cloud providers supported. There are a few things to improve on here and there but their customer service is great and so far we are happy with the professional Raven scanner.

1 Company Review

Carl P

10/28/2020 - TX

Impressed with the scanner and Raven's customer service. Look forward to seeing future product enhancements and software improvements.

Anonymous Customer - 10/14/2020

Between now and April 15, we will be using this scanner to image many thousands of tax-related documents, allowing our clients and volunteer preparers to prepare taxes while minimizing contact. This scanner is everything we could have hoped for. And the pre- and post-purchase support is really great.

Megan - 09/29/2020

Fantastic scanner that is easy to use!!

Dan T - 08/08/2020

I purchased this to replace my broken Epson DS-510 which worked great for me for 6 years. The Raven Scanner Pro is dramatically better to include the handiness of the Raven Cloud, the incredible touch screen, ease of use, quality of scanning, ease of sending it to multiple outlets simultaneously, etc. My only fear is that, like all devices with rollers, the rollers will wear out (like they did in my Epson DS-510). The price paid was dramatically more than my DS-510 and that doesn't mean that the rollers will last twice as long by any stretch of the imagination. Longevity will be the true test for the Raven Scanner Pro.

1 Company Review

Dan T

08/08/2020 - WI

So far, so good. Faster shipping than Amazon could have offered. Ease of setup was incredible. No USB connection required. Interface and touchscreen are top of the line for a scanner. Features are way beyond my expectations. This is a joy to use.

Steve - 06/30/2020

This is a super easy scanner and I love the fact that you don't need to have your computer, tablet or phone to use it. Just place the documents in the feeder and hit scan.... It's really that simple! I had to contact customer support and I think they are just as fast as the scanner and super friendly.

Greg P - 06/24/2020

The scanner was so easy to setup and use. We have a large amount of documents we scan on a daily basis, this knocks em out quickly and efficiently.

1 Company Review

Greg P

06/24/2020 - IL

Great product, great support, happy with my purchase.

Anonymous Customer - 06/15/2020

Product support and overall scanning has been fantastic. I have been using the Samsung product for years, but am now switching to the Raven due to the standalone nature of the product.

Richard - 06/15/2020

I purchased the Raven Pro Scanner several weeks ago but waited until now to do a thorough review. I can honestly say I “LOVE, LOVE, LOVE!” my new Raven scanner. This company has made an incredibly awesome scanner that is so user-friendly and easy to use it almost fun. This scanner is sharp looking and has a large touch screen display that is easy to read and works as you would expect it to. Everything is well thought out, organized, displayed nicely and it makes using the Raven scanner a breeze. Once plugged in, I was able to connect to my scanner wirelessly instantly and it worked perfectly from the get-go. You can quickly and easily scan to multiple locations and even send scans to two locations at the same time. You can scan to the free Raven cloud or other cloud services like Microsoft One Drive, Dropbox, etc. You can scan to a USB flash drive, email addresses, or directly to your computer (iMac). I was pleasantly surprised to find out that you can scan to a fax line without connecting a phone line as well. Awesome! I did try to scan to a USB flash drive without success. Without reading the directions I just inserted my flash drive in the USB connector, but apparently you have to partition the drive to allow scanning to it. I don’t really have much of a need for this option because of all the other alternative ways to send scans so I elected not to spend more time on it. It does take a little longer amount of time to send scans if you’re trying to send it directly to your personal computer on the same network but not so long that it is terribly annoying. Connecting to the network was easy and you can place scans in a designated computer folder. The scanner is fast when using the highest quality 600 dpi setting but blazing fast at the lowest quality 200 dpi. The quality at 200 dpi is very good and will work for most applications. Other features include scanning in color, scanning both sides of a page and you can combine or separate scanned pages after scanning a document. As far as the customer service, it is the BEST I have ever encountered. I had a question when first receiving my scanner and they have an online chat box for questions. I sent a question to Cody online on a Saturday and expected an answer sometime the following week. To my surprise I received a response in less than five minutes. They are so helpful at this company I was blown away. As a business owner I can’t tell you how refreshing it is to receive such good customer service. I have received several emails from this company notifying me of software updates, and other information. I even received an email and phone call from the VP of Customer Success, Frank Trevino wanting to know if I’ve had any problems and what I thought about the scanner. Impressive!! That’s a company that wants to have his company be the BEST. Needless to say, I give this product 5 stars plus. I rarely if ever given reviews but felt compelled to do so due to my overall amazing experience. I cannot say enough about my experience, how happy I am with this scanner and the company that makes it. You will not be sorry you purchased this scanner.

1 Company Review

Richard

06/15/2020 - TX

I purchased the Raven Pro Scanner several weeks ago but waited until now to do a thorough review. I can honestly say I 'LOVE, LOVE, LOVE!' my new Raven scanner. This company has made an incredibly awesome scanner that is so user-friendly and easy to use it almost fun. This scanner is sharp looking and has a large touch screen display that is easy to read and works as you would expect it to. Everything is well thought out, organized, displayed nicely and it makes using the Raven scanner a breeze. Once plugged in, I was able to connect to my scanner wirelessly instantly and it worked perfectly from the get-go. You can quickly and easily scan to multiple locations and even send scans to two locations at the same time. You can scan to the free Raven cloud or other cloud services like Microsoft One Drive, Dropbox, etc. You can scan to a USB flash drive, email addresses, or directly to your computer (iMac). I was pleasantly surprised to find out that you can scan to a fax line without connecting a phone line as well. Awesome! I did try to scan to a USB flash drive without success. Without reading the directions I just inserted my flash drive in the USB connector, but apparently you have to partition the drive to allow scanning to it. I don't really have much of a need for this option because of all the other alternative ways to send scans so I elected not to spend more time on it. It does take a little longer amount of time to send scans if you're trying to send it directly to your personal computer on the same network but not so long that it is terribly annoying. Connecting to the network was easy and you can place scans in a designated computer folder. The scanner is fast when using the highest quality 600 dpi setting but blazing fast at the lowest quality 200 dpi. The quality at 200 dpi is very good and will work for most applications. Other features include scanning in color, scanning both sides of a page and you can combine or separate scanned pages after scanning a document. As far as the customer service, it is the BEST I have ever encountered. I had a question when first receiving my scanner and they have an online chat box for questions. I sent a question to Cody online on a Saturday and expected an answer sometime the following week. To my surprise I received a response in less than five minutes. They are so helpful at this company I was blown away. As a business owner I can't tell you how refreshing it is to receive such good customer service. I have received several emails from this company notifying me of software updates, and other information. I even received an email and phone call from the VP of Customer Success, Frank Trevino wanting to know if I've had any problems and what I thought about the scanner. Impressive!! That's a company that wants to have his company be the BEST. Needless to say, I give this product 5 stars plus. I rarely if ever given reviews but felt compelled to do so due to my overall amazing experience. I cannot say enough about my experience, how happy I am with this scanner and the company that makes it. You will not be sorry you purchased this scanner.