raven.com Reviews

padre - 04/17/2023

I really wanted to get the Epson's rapid receipt because I needed to scan in years of tax receipts. I chose Raven original instead because it had better reviews. Now I know why. It is very smooth, rarely jams, has a big screen, and is very easy to use. The OCR feature is awesome because you can find any file from any year in seconds. Great purchase!

Anonymous Customer - 11/28/2022

Then it constantly has errors and paper jams, locks me out of the machine during class. I don't have time to mess with all the issues this scanner has, and have stopped using it after only 10 weeks.

Otto - 11/01/2022

We have 4 Raven Original ($459) scanners in our organization. Unfortunately, recently one that we have had for only 6 months stopped working. Raven asked us to return it for repair or replacement under warranty, and we did. After waiting 2 weeks for a reply, I reached back out for a status update. Only then did Raven send a replacement. However, they sent a replacement for the LOWER level, LOWER COST scanner "Raven Select" (approx. $250 less than the model we bought 6 months ago) and tried to pretend they were doing us a favor. From customer service: "We will be shipping out a new scanner to you today. Additionally, due to the long wait we will also be sending you a Raven Select scanner at no additional cost." We loved using their scanners but will be switching to another product if Raven fails to resolve this properly.