raven.com Reviews

4.9 Overall Satisfaction Rating

Based on 409 Ratings

5
373 (91.2%)
4
27 (6.6%)
3
7 (1.7%)
2
1 (0.2%)
1
1 (0.2%)
250+ 5 stars in a row

Customer Service

4.9 Average

5
(69)
4
(4)
3
(0)
2
(0)
1
(0)

Delivery Time

4.9 Average

5
(142)
4
(12)
3
(0)
2
(2)
1
(1)

Product Satisfaction

4.8 Average

5
(139)
4
(11)
3
(4)
2
(1)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

raven.com

About Us

Raven enables businesses to go paperless with robust, easy-to-use and cost-effective cloud-based document management solutions, saving businesses time, money and waste. Raven Scanners automate digital filing with direct scanning into leading cloud storage destinations, including Raven Cloud, DropBox™, box™, Google Drive™ and Evernote™. Raven Cloud provides scalable document management with unlimited storage, document editing, role-based security, advanced text recognition, robust search capabilities, sharing, folder organization and integrated importing via scanner, computer, email or fax.

R

Richard P.
1 day ago , Florida

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Couldn't be better. Cody was a great help!! Thanks
B

Bryant
1 day ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

customer service team responsive and knowledgeable.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
W

Walter M.
2 days ago , Illinois

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Clear, fast.
C

Craig S.
3 days ago , Florida

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Cody at customer support was great with answering my questions.
A

Alan S.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Emails answered and text 'conversation' all quite slick. Good experience.
D

David U.
3 days ago , IN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I'm ashamed to say that I rely on Amazon for much of my online shopping, mainly for the reliability they offer in delivery. The experience ordering directly from raven.com was better. The ease that the shopify data integration offered and the speed at which the scanner was delivered were both surprisingly good.
Product Satisfaction
5/5
Delivery
5/5
M

MAUREEN O.
4 days ago , Colorado

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

FINE
L

LaTrice M.
5 days ago , North Carolina

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thanks!
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
A

Alisha B.
6 days ago , Kentucky

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer help in Chat.
G

Gregory F.
6 days ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

David E. Provided amazingly fast support.
H

HENRY H.
6 days ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thumbs up
W

Wilson P.
1 week ago , South Carolina

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The Raven Pro was ordered on a holiday weekend. The scanner arrived on Thursday. The setup was as simple as it gets and the scanner speed and scan quality is fantastic. I was a user of one of the most popular Mac OS scanners for many years, but as much as I loved it, the Raven Pro is far superior in every aspect. I have read that Raven is constantly improving their firmware and software applications. Unless they really make a change that kills the usefulness of the scanner, I will be a Raven convert for life.
Product Satisfaction
5/5
Delivery
5/5
R

Rhonda
1 week ago , Arizona

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Frank made all the difference for me. Thanks!
Everything arrived a day ahead of time. Set up was easy and took a few minutes. The scanner has exceeded my expectations!
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
L

lynn D.
1 week ago , South Carolina

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and Easy
S

Steven S.
1 week ago , Idaho

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice and easy, very easy check out
J

Jed
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Smooth experience. Pleasure to deal with this company.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
4/5
Jed has reviewed 1 product. Click to view Click to hide

View this product

Great Product

Excellent product overall. Unlike other scanners, this is completely stand-alone and wireless. It has a small footprint and is is a great help for anyone wishing to transiton to paperless or reduce storage costs. Customer service is super responsive and even open to comstructive criticism.

T

Teresa F.
1 week ago , Maryland

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thanks to David for the promo code
M

Mike D.
1 week ago , Michigan

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great Customer Service!
J

Jessica R.
1 week ago , Pennsylvania

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good chat assistance
P

Patrick D.
1 week ago , New York

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

super easy
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