raven.com Reviews

4.9 Overall Satisfaction Rating

Based on 1,072 Ratings

5
982 (91.6%)
4
70 (6.5%)
3
14 (1.3%)
2
4 (0.4%)
1
2 (0.2%)
750+ 5 stars in a row

Customer Service

4.9 Average

5
(199)
4
(17)
3
(5)
2
(0)
1
(1)

Delivery Time

4.8 Average

5
(418)
4
(33)
3
(7)
2
(6)
1
(4)

Product Satisfaction

4.8 Average

5
(402)
4
(49)
3
(11)
2
(1)
1
(5)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

raven.com

About Us

Raven enables businesses to go paperless with robust, easy-to-use and cost-effective cloud-based document management solutions, saving businesses time, money and waste. Raven Scanners automate digital filing with direct scanning into leading cloud storage destinations, including Raven Cloud, DropBox™, box™, Google Drive™ and Evernote™. Raven Cloud provides scalable document management with unlimited storage, document editing, role-based security, advanced text recognition, robust search capabilities, sharing, folder organization and integrated importing via scanner, computer, email or fax.

F

Frances C.
1 day ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use site. I like that from moment one, HELP is available. I also really like the fact that my cloud account is up and available from moment one. The pricing is great right now, too.
L

Landon G.
1 day ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I purchased the Raven Original 2nd Gen scanner to try and get our house "paperless".

The main selling points for me with this scanner were:

1) Is not dependent on a computer to work
2) Can be placed anywhere in the house, and is small enough to be moved around as needed
3) It is aesthetically pleasing. I could place the scanner in any room of my house and it wouldn't look out of place.
4) Automatic OCR-ing of documents
5) Free Raven Cloud service


Setting up the scanner was super simple. It was an easy 2 minute process to set up Raven Cloud directly from the scanner.

The responsiveness of the screen, as well as the intuitive and well-thought user interface, makes this thing a pleasure to use. I can't believe I am writing this, but it is actually fun to use this scanner. I have probably used this scanner for a total of 3 hours and have managed to scan and organize (digitally) ~250 documents so far. I've scanned old letters my now-wife wrote me back in high school, ultrasound images of my kids, brochures and other keepsakes from vacations we've been on, receipts, etc. Outside the occasional paper jam (user error...some of these documents are rough shape), the scanner has churned through everything I've thrown at it.
Product Satisfaction
5/5
Delivery
5/5
C

Chipp V.
2 days ago , New York

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love my scanner, love the replacement parts, fast shipping, great customer service, highly recommended
I

Inez C.
3 days ago , Florida

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Our order was short, but Raven got the remainder of the order to us within 2 days.
Very easy to place an order.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
B

Bob L.
3 days ago , Washington

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and quick!
V

Vactor M.
4 days ago , Illinois

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and easy!
C

Christie P.
4 days ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I love Raven products and the customer service and availability and information I need.
R

Rafael C.
6 days ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy and helpful
A

Allen B.
6 days ago , Alabama

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great support and even offered me a coupon code. Answered all my issues and questions promptly. One of the best support systems I've ever used.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
C

Carissa J.
1 week ago , Idaho

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

WOW WOW WOW! I received my Raven scanner very quickly and immediately began setup. I no more than created my on-line account when I received a pop-up chat from their support staff. They stayed on the chat while I was doing the setup in the event I needed help, which I didn't.

The setup was super easy and fast, so I of course had to test the scanner.

~~~~~~~~~WHOOSH~~~~~~~~ I was not expecting the speed this scanner delivers!!! And the clarity of a crumped receipt was excellent given its condition. So then, of course, I had to check the OCR functionality and was pleasantly shocked that I was able to search the scanned document for ONE word on the receipt and Raven found it. It was a tad slow in the search given that I had only two documents scanned, but since I've never had this ability before, I'm not complaining. I truly see this scanner changing my business model of saving scraps of paper that I can never find when I need them to being able to find them when I do need them.

I still have a lot to learn about its functionality, but I already know it's going to be fun!

*** I am a power Mac user, but have never used a scanner like this before. ***
Product Satisfaction
5/5
Delivery
5/5
Loading Page Animation

See more raven.com Reviews

Visit raven.com ►