quickenloans.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,155 Verified Customer Reviews

1,155 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1028
(89%)
4 Shopper Approved - Review Star
99
(8.6%)
3 Shopper Approved - Review Star
14
(1.2%)
2 Shopper Approved - Review Star
4
(0.3%)
1 Shopper Approved - Review Star
10
(0.9%)

Would Recommend
4.9
5 Shopper Approved - Review Star
1072
4 Shopper Approved - Review Star
54
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
12
Customer Service
4.8
5 Shopper Approved - Review Star
415
4 Shopper Approved - Review Star
35
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

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D
Dominic C.
11/05/2016

Quicken loans start did a great job with communications and were were very professional.

Would Recommend
5/5

J
John V.
11/04/2016

Receive my loans from Quicken for the last 30 years that includes rock financial

Would Recommend
5/5
Customer Service
5/5

P
Patricia H.
11/01/2016 , GA

Everyone was very good and professional. I had a good experience with quicken loans. They did exactly what they said they could do. Thank you

Would Recommend
5/5
Customer Service
5/5

G
Gordon B.
11/01/2016 , OH

Great experience and easy to do

Would Recommend
5/5

J
John D.
11/01/2016 , MA

All employees I came in contact with were courteous , professional and went out of their way to be of help . Thank you all .

Would Recommend
5/5

E
Ed
10/31/2016 , FL

Had a great experience and things went super fast with the Refi.

Would Recommend
5/5

H
Happy I.
10/28/2016 , HI

The process was extremely well organized from my first call to passing papers on my new home.

Very responsive to phone, text or email communications.

Their website and App are both easy to use.


Would Recommend
5/5

B
Beckie
10/28/2016 , NV

I appreciated the convenience of the MyQl website to send requested information and forms. I am continuing to use MyQl to track and pay my mortgage.

Would Recommend
4/5

A
Anonymous Customer
10/27/2016 , SC

Awsome!

Would Recommend
5/5
Customer Service
5/5

J
Jim W.
10/27/2016 , OH

Tammy and Jessica and all of the staff were great, I love Quicken Loans

Would Recommend
5/5

J
JDT
10/25/2016 , SC

From beginning to end, it was painless!

Would Recommend
5/5

G
Garrett H.
10/21/2016 , TN

Five gold stars says it right. Been with Quicken for years and have had caring treatment, never a problem.

Would Recommend
5/5
Customer Service
5/5

H
H. G.
10/21/2016 , GA

I had a very positive experience with Quicken. I began my journey with Brad Wenzel. He was pleasant, professional and helped me reach my interest rate goal with little effort on my part.

Would Recommend
5/5

A
Anonymous Customer
10/19/2016

I had to talk to way too many different people, who asked the same questions, over and over. Everything else was fine.

Would Recommend
5/5

D
Debbie
10/19/2016 , GA

From my first phone call to Quicken Loans they went to work for me. They made the whole process quick and easy and gave me the money I needed to buy a house, the money that others turned me down for. They were reasonable about what they required to approve the loan for me. I am so glad I called QuickLoans.

Would Recommend
5/5

B
Bsrbara
10/18/2016 , MA

The girl I had couldn't have been any better all questions I had were answered I was kept up front on what was going to happen and what I would need it was a pleasure to work with her and ill recommend you to all my friends going for a mortgage

Would Recommend
5/5
Customer Service
5/5

A
Al &.
10/18/2016 , TX

I highly recommend Quicken Loans to anyone looking to finance an original loan or refi an existing loan. We refinanced several years ago at an excellent rate and as the market rate continued to fall, they proactively reached out to us for a periodic mortgage review. We recently completed a another refi (Aug. 2016) and the process was extremely quick and easy. We were able to upload an updated application and applicable pay and banking data through their easy online process, and track the status along the way. The closing was scheduled in the comfort of our home, and the whole process, from start to finish, was about 30 days. Best of all we saved about $450/ month which we are using to pay off the loan even faster. This was easily our most stress-free process ever. Will definitely look to QL when we need a new mortgage.

Would Recommend
5/5
Customer Service
5/5

A
Ann
10/17/2016 , CT

Too much paperwork, otherwise fine

Would Recommend
4/5

A
Ann
10/12/2016 , TN

Great experience...very easy, no surprises. The Quicken staff was extremely helpful and courteous.

Would Recommend
5/5

K
Kathleen P.
10/12/2016 , AL

This was a terrific experience for us and the quicken team made it so easy. Would highly recommend quicken.

Would Recommend
5/5

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