I never received my sparklers for my wedding. When I called customer service, they were extremely rude and were trying to say it was my fault since I didn't call sooner. It was my wedding, I was busy and I guess I just assumed they could simply ship my item-but no. They tried to blame their problem on me and yelled into the phone. This company is a joke. I had to buy local the day before the wedding. Please buy elsewhere if you care at all about getting your items. Buyer beware!