I’m giving these 3 stars in the hopes they’ll work and be beautiful despite the fact that many arrived broken and crushed. I would recommend ordering more than you actually need because you will definitely not be able to use all of them since the packaging isn’t very good for shipping items that can be broken. Disappointed, but still hopeful. I may have to order more from another website.
unfortunately about half of these arrived bent or crushed so they had to be thrown out. I was pretty disappointed. Surprisingly the large ones I ordered arrived the same way, so it’s not the size of the sparkler I guess it’s just the way these are packaged and shipped. Not thrilled with this purchase.
This company is amazing! We ordered 36 inch sparklers last minute, they shipped and arrived in 2 days! Best part, every single one lit! We used charcoal lighters. They stayed lit long enough for bride & groom send off and then some.
It's a gender reveal. the people using it is NOT supposed to know the gender prior to using. So why oh why would you put a pink/blue sticker on the OUTSIDE of the cannon to mark the gender!?! Good thing I caught that and removed.
Tried to call, left a voice message, emailed, and emailed via message me on the site in attempt to return the product for a different size. Was unable to make contact with ANYONE at the company. Worst customer service I have EVER experienced.
Ordered these sparklers a week before my son's wedding and they arrived within 48 hours. Love these sparklers, definitely worked great for the couples exit. Just placed another order for my niece's wedding this week.
I received my sparklers in a box that was barely sealed closed. The free 10” sparkler box was stuck to the tape from the inside of the half open packaging and was completely empty. Luckily they were all present in the bottom of the box considering the shipping box was not sealed. I am only hoping they were protected from the elements during shipping and all light at my daughter’s wedding.
I placed my order a month ago, never got it. I called no answer. I sent an email, was told I would get a new order sent. Waited about 5 more days. Never heard back or got the order. I called to get a tracking I was told I called outside of hours. I would get a call back, never did. I called again, I was told there wasn’t a second order placed so they didn’t know why I was waiting. I told them I was told in an email by Chris he would, he interrupted saying he understood what I was saying but no order was ever placed for a second order to be shipped. One week away and I now do not have sparklers. Thank you for the service I got! Very disappointed. As I was asking when I would get a refund or how long, call was disconnected.