thetreecenter.com Reviews

Jeannette B - 09/22/2023

We already have several arborvitaes in front of our fence. A couple of them were damaged when the town did work at the catch basin by our home. Needed a couple that were not too big so they would blend with the ones we already have. These fit nicely and the price was very reasonable. They are doing well and are happy with our purchase.

Company Choice

we tried several places for the Emerald Arborvitae and was only able to find them here.

Product Choice

We already have many around our property but we have a couple of them that got damaged by city workers when they came to replace the catch basin at the end of our property. They were not careful with their equipment. We noticed the damage a few days later, so we were not able to confront them about our shrubs.

1 Company Review

Jeannette B

09/22/2023 - CT

We were looking for dwarf Arborvitaes and we found them here.

Kathryn - 08/10/2023

We purchased these same trees from the tree center 5 years ago. We lost all of the the first year (in North Texas). I reached out to the tree center and it appeared at the time it was maybe due to them being too close to a fence? Fast forward 5 years and we are in a new home. I reached out to the tree center multiple times because we wanted to try these trees again, but was understandably nervous after losing $600 on them a few years prior. I was assured by the tree center they would survive in Texas heat, zone 8. I ordered them, followed their instructions exactly. I gave them plenty water, checked soil daily, planted them with the rootball not covered, kept them away from the fence line. Sure enough the Texas heat kicks on and all 4 trees fried in a matter of days even though I increased the amount of water they need. It’s just been two very disappointing purchases from the tree center that unfortunately has made a financial impact on us. If you live in North Texas or anywhere with high temps I would not purchase these as I do not believe they should be zoned for this area.

Jennifer - 07/14/2023

We are very pleased with our new tress. Thank you very much for providing such excellent service.

Company Choice

Google suggested

Product Choice

Ideal choice based on need

1 Company Review

Jennifer

07/14/2023

Pleased

Laurie - 06/06/2023

Wish it had been a little taller but you can tell it’s a quality tree

Company Choice

Bing search

Product Choice

Bing research

1 Company Review

Laurie

06/06/2023 - VA

Informative and easy

tony R - 04/24/2023

n/a

Company Choice

na

Product Choice

na

1 Company Review

tony R

04/24/2023

na

Cathy R - 04/23/2023

Arrived in great shape

Company Choice

Selection

Product Choice

Hardiness

1 Company Review

Cathy R

04/23/2023 - TX

Easy to use

Alexander M - 12/04/2022

I bought emerald green arborvitae. As promised by Tree Center, the tree was delivered in in good and healthy condition. Thank you for the good service! Alexander

Company Choice

I found your website while searching online for Emerald Green Arborvitae tree.

Product Choice

I like how you describe your products and service, therefore I'm expecting to receive nice 6 ft Emerald Green Arborvitae tree from Tree Center.

Thank you,

Alexander

1 Company Review

Alexander M

12/04/2022 - Texas

I bought emerald green arborvitae. As promised by Tree Center, the tree was delivered in in good and healthy condition. Thank you for the good service! Alexander

Elizabeth B - 10/26/2022

I was disappointed with the height of these plants. I tried and tried to get ahold of someone but it was impossible. I wasn’t gonna try and send them back cause I would have to pay for shipping and I had already paid for shipping to get them to me. Their return policy isn’t very friendly. Shop Amazon.

1 Company Review

Elizabeth B

10/26/2022

Well, I was disappointed that your company would not take anything off the $29.95 shipping feed.

Shelby - 10/16/2022

Beautiful tree that arrived in great condition.

Company Choice

Ordered before

Product Choice

Exactly what I need for the space I am working on.

1 Company Review

Shelby

10/16/2022 - TN

Easy and exactly what I needed.

Kirk J - 09/08/2022

Aborvities look great moist, green and seem ready to plant...

Company Choice

Net search and online help, the help call was great to point me at the celebration maple, based on my needs.

Product Choice

Fit the desired need and look, and how it would fill the need as it grew.

1 Company Review

Kirk J

09/08/2022 - Nevada

Good. only had one of the Celebration maples, and it delivered a bit dry, but hope it gets back to looking good with some water and time... ordering and getting product no issues except FedEx held them in town for almost three days before delivering.

Mitchell Y - 09/01/2022

Arrived well watered and in excellent condition. Fertilized and watered well and ready to plant. Your root stimulator comes highly recommended by other customers. I bought, and use a drip irrigator to assure good soil moisture maintenance. I open the "jacket" to allow air to circulate around the tree during the hot part of the day.

Company Choice

Prior experience, purchase, replacement, customer service.

Product Choice

Arborist’s recommendation for color and size for location.

1 Company Review

Mitchell Y

09/01/2022 - Pennsylvania

This company never ceases to impress. From the great online catalog, to the ease of ordering; you've tapped into a market that's new and easy. You do a great job.

Amanda M - 08/19/2022

I spent over $500+ on two of these particular tree, plus shrubs, perennials, and other plants! I purchased a warranty on all my plants, as I always do- but it shows no warranty on these 2 arborvitae trees! Both these 2 trees and other shrubs/ plants died, and they will not refund my money or give me a credit for them! I emailed the treecenter.com when my trees/plants arrived because they arrived damaged and very unhealthy and half dead looking! They said to plant them anyways and give them a chance, so I did. They still died! They will not give me a refund now because they said it's been more than 30 days! I emailed them well before the 30 days!

Debra - 08/15/2022

I bought 11 of the 1-2 ft trees. They were in great shape when I got them. I also bought the recommended fertilizer and root booster for them. Planted them bavk in late fall. Here we are late summer and the look terrible, 3 have died and the rest all have brown needles and are dying. Since it has been so hot this summer I water them very well, but not too much abd I have fertilized them again. Now to be able to have someone review this to determine if I can get a refund, I have to take a picture of each tree and email it to them. I was really looking forward to these trees bringing beauty to my yard and hiding an ugly eye sore privacy fence my neighbors put up.

Ali - 08/07/2022

I ordered the ten pack which said 1' to 2'. All of them were from 8" to barely 12". You would think they would be between 1' and 2'. I went to Walmart and got the exact same plants 10 of them for 17.98 each, that were 2 to 4 feet tall!!! What a rip off. I complained to customer service, and she said "we REQUIRE pictures of all the plants with measurements showing the height. Oh, right, I'm gonna take 10 pictures of the teeny plants with a tape measure on all of them. The previous orders I placed with this company were spotty. The barberry was beautiful and full and healthy. The forsythia and other plants arrived eaten up by bugs. After this last experience, I will NEVER order from this company again. I will stick with Fastgrowingtrees.com who send a quality product and don't "bait and switch". Never again. a lot of wasted money for inferior plants.

Anne N - 07/25/2022

I ordered 4 arborvites. They came quickly, and were packaged very well. The trees were in great condition.

Company Choice

They offered the best trees

1 Company Review

Anne N

07/25/2022

Trees came quickly and in great condition