springfreetrampoline.com Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.7
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Ben - 06/01/2020
For years we've been on the fence about getting a trampoline for the kids. In light of all that's happened in 2020 we decided that this was the right time to buy. My only regret is that we didn't do this sooner!
1 Company Review
06/01/2020 - WA
Easy, professional and a lightning fast install!
mom O - 05/20/2020
We bought a large oval trampoline for the Christmas of 2013. The two things that sold us on spending so much money on a trampoline was the safety and warranty. We got the basketball goal with it and it didn't last a month. I didn't mind much but around two years it looked a little weird around the rim so we called customer service. They could not find our information and could not help us, we went to a store and they could not find our information and could not help us. We had Springfree deliver and install the trampoline so I was shocked they couldn't find our purchase or could do anything to help us remedy the problem. Life happened and we would call from time to time without help. We finally got a sort of answer but with no remedy and I am truly disappointed in the customer service. There is a expectation when you buy a product and the company touts its customer service.
Merchant Response
Peter - 05/02/2020
Kids jumped for about 5 hours straight after we finished setting it up... expecting them to wake us up early tomorrow to keep jumping!
05/02/2020 - Massachusetts
Buying on the website was straightforward.
Mike - 04/30/2020
Great assembly help, easy to put together. Great product the kids love it.
04/30/2020 - Ohio
A
Lindsay S - 04/30/2020
This was a big investment, but so far, it has been a great buy! This is so much better than the old school spring trampolines I grew up with. Besides all the safety benefits, one huge unexpected plus is how quiet it is, unlike my neighbor's spring trampoline which I can hear from inside my house every time someone is jumping. I really hope this lasts decades!
04/30/2020 - PA
Quick and easy ordering process
Gary B - 04/29/2020
We bought the large oval trampoline and it is as solid as described. Love the trampoline and purchased it from great reviews from a neighbor’s referral.
04/29/2020 - Nebraska
website is very straight forward and easy to navigate
Heather - 04/27/2020
This purchase has been so worth it! Hours upon hours of fun for the whole family!
04/27/2020 - NC
Service was fantastic and the set up crew were so fast and friendly
Peter - 04/27/2020
bouncy!
04/27/2020 - Texas
so far so good!
Heather H - 04/27/2020
We love this trampoline! Safe for our 6 kids of all ages and fun! Bouncier than we thought it might be!
04/27/2020 - Colorado
Easy to use website!
Rachel - 04/26/2020
My boys love it. A bit hard to put together and a bit pricey but this product was recommended by so many different people that I decided to purchase.
04/26/2020 - MD
Because of the coronavirus, I had to assemble myself. It was not as easy as I thought it would be.
Sterling S - 04/25/2020
A bit if buyers remorse initially due to the big bill and rigorous install and the desire to purchase something that shields and protects our kids as much as this does. This does appear to have been designed and executed on the need for high quality and strength. You are the only competitor in this pricing tier and have earned the right to charge as much as you do. Hopefully this thing lasts as long as 3 trampolines.
04/25/2020 - Arizona
Delivery took 20 days from the time of the order. Covid-19 had an impact somehow and we were left in the dark until we reached out to the company to find out any update. When calling customer support, there was a recording that said deliveries may be delayed due to covid-19 and there was a statement in the email confirmation that said we would receive our shipping information in 1 day. When we didn't receive the email, we were concerned we had been scammed and considered cancelling our order. "Perhaps, we ordered the trampoline from the wrong site," we thought. Other than the aforementioned concerns, we received and installed the trampoline ourselves and the kids haven't stayed off it yet. Thank you.
Lauren H - 04/25/2020
Fits well into a small space - and best bounce ever!
04/25/2020 - Colorado
Super easy transaction, thanks! Trampoline arrived much faster than expected, even with shipping delays. It was easy to set up by ourselves - the online videos helped immensely. Overall a great experience. I would recommend SpringFree to anyone looking to purchase a trampoline (and already have)!
Barbara - 04/22/2020
Great trampoline! Worth every penny. Everyone in the family loves it
04/22/2020 - Washington
Simple and easy transaction, we had it installed, very kind, professional and fast. He was sure to spray and disinfect it all down too.
Lauren - 04/21/2020
We are very satisfied with our trampoline so far. It has great bounce and the construction is very good. It is holding up really well during rain storms. We have it sitting in a wooded area, it has been very easy to sweep off and the mat and net have stayed clean. Very happy with our purchase!
04/21/2020 - GA
We had a great experience. Customer service was very quick to respond and we had the trampoline delivered and set up within 2 days. Overall, very satisfied with the product and the experience.
Ishakeyra S - 04/18/2020
Our Springfree is amazing, even more than we thought it would be.
04/18/2020 - California
Requested a promo code or discount code but sadly didn't get one. I know I've seen an email with a code but I couldn't locate it. Sadly due to budget I was only able to get a smaller trampoline with only the essential ladder accessory.... we received the trampoline and put it together ourselves. Instruction videos were very helpful, just prepare to be sore the next day just from putting it together. I said to myself I should have has the experts install it. Anyhow... we absolutely love it! We love it so much that I went back to the website and splurged on the FlexerHoop! If your are comparing trampolines, STOP wasting your time on the others, Springfree is what you want and need! Enjoy, you'll thank me later!
Sarah B - 04/16/2020
My boys have really loved this trampoline and because it is so safe, I am not worried about them on it. Since we bought the springfree trampoline, there hasn’t been a single day where the kids haven’t bounced on it!
04/16/2020 - NC
My overall experience with springfree has been fantastic! The ordering over the phone was simple and fast, delivery was within a week and the setup only took an hour. My kids have really enjoyed the trampoline and I love how safe it is.
Tori K - 04/14/2020
This has brought hours of entertainment and exercise for my children and genuine happiness!
04/14/2020 - Illinois
So far so good.....now I’ll just need all the help I can get when it comes time to self install!!!
Seattle D - 04/08/2020
This is the perfect coronavirus/shelter in place purchase. With the playgrounds closed and the kids home all day we had to do something to entertain as well as a physical outlet. Well worth the expense.
04/08/2020 - WA
Great service from the local dealer. They were friendly and helpful. Very pleased with my experience with both the team and the product.
Seattle D - 04/06/2020
I can’t give enough praise to the team that sold and installed our trampoline and basketball hoop. We really needed this for our kids while in coronavirus lock down. The team managed to get here in record speed to get it here in time for my son’s 7th birthday.
04/06/2020 - WA
The best experience with the friendliest people during this crazy time of COVID
Aimee M - 04/04/2020
Trampoline has saved us while we are stuck at home. The kids get up early to jump on the trampoline. I get work done because they are on the trampoline. They come in exhausted and sleep at night. Best decision ever.
04/04/2020 - California
We are excited for our trampoline
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