sportingsmiles.com Reviews
About this CompanyWho is SportingSmiles?
Since 2009, SportingSmiles has been America’s #1 online dental lab for products, including:
● Teeth Retainers
● Custom Night Guards
● Custom Whitening Trays
● Custom Sports Mouth Guards
All products are custom-made and crafted by expert dental techs with high-end tools and technology at the lowest cost available online.
Why Choose SportingSmiles?
Affordable: SportingSmiles can save you potentially hundreds of dollars compared to the traditional way of receiving dental products from a dentist. These high-quality products are the exact ones your dentist would craft but at half the cost.
Convenience: You can receive all of your dental products without leaving your home. Each order comes with the SportingSmiles patented impression kit that you use to create easy-at-home impressions. Our team will use them to craft your product and ship it back to you with free 3-way shipping.
Reorders: SportingSmiles offers huge discounts when you reorder within a year of purchase. With the nature of dental products, they will need to be replaced over time. SportingSmiles makes this process as easy as possible offering not only a large discount but the ability to keep your impressions on file for life with our 3D scans.
Is SportingSmiles Legit?
SportingSmiles has earned a 4.8 average star rating from over 2,000 verified customer reviews on Google, and a 4.7 rating on Shopper Approved with over 6,000 reviews indicating that people rate their experience as “Excellent”. Since 2009, SportingSmiles has processed over 1 million dental products for customers not only in the United States but around the world on six out of seven continents. SportingSmiles is lead by its patented impression kit that makes impression-taking easy for any mouth, any size.
If you have any questions, we’re here to help! Please visit our website
https://www.sportingsmiles.com, or reach out to our friendly support team at [email protected].
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Andrea C - 3 days ago
If you need them in a reasonable timeframe, you’d better go ahead and pay for expedited shipping. I ordered mine 02/02. They sent molds out quickly. I returned them within the week. Received approval for the molds 16Feb. From there it was supposed to be 10-20 days. They just arrived last Friday (March 22nd). NOT timely delivery but the product is good.
3 days ago - KS
Very delayed delivery of the product.
Dustin - 1 week ago
Don’t be in any hurry or expect any real form of an update unless you ask. After 22 BUSINESS days I reached out asking what was the status and was informed they had installed new equipment? 15-20 business days. Actual 30. Real kicker is they got here and have to be forced on causing pressure on teeth. Should have done not having the impressions saved since it is a waste now.
1 week ago - GA
Had to ask for an update after 22 business days then was told new equipment got added and they were being made? Just pure confusion.
June - 2 weeks ago
My impression was received by the Sporting on Feb 19, however, until now March 12, I still haven't received any tracking for my retainers. I sent two emails to ask for my order status. They said my oder will remain in the lab for 3 to 7 days more. I keep waiting and waiting. I don't understand why it would take so long not making any progress with my order. Don't recommend.
2 weeks ago - CA
The worst experience I have online shopping
Michelle S - 2 weeks ago
Currently waiting for my retainers to be made but making the impressions were an easy process with the guide.
2 weeks ago - NY
Easy navigation through website.
Joan D - 2 weeks ago
Just received the kit after a very long wait. I'll do the impression tomorrow.
2 weeks ago - CA
Simple. I'm looking forward to getting the order.
Stephanie - 2 weeks ago
Sent impressions in and Sporting Smiles sent an email confirming they were received on 2/16. They said the lab would take 10-20 days to process the order. It is now 3/10 (23 days later) and I have yet to receive an email saying my order has shipped. Hilariously, the company emails asking how I like my new mouth guard. I don’t love it, considering it isn’t here to love.
2 weeks ago - MN
I ordered the impression kit in Feb, sent it in, and Sporting Smiles sent a confirmation email on 2-16 saying that it had been received. They said processing would take 10-20 days. It's now 3/10 and I have yet to receive a confirmation email saying that the mouthguard has shipped. Not great.
Jenna L - 2 weeks ago
impression kit came super fast and was easy to purchase
2 weeks ago - NV
quick and easy!
Sinead V - 3 weeks ago
Fits amazing I love it great quality
3 weeks ago - CA
Pretty easy to order pretty straight forward.
Brian H - 3 weeks ago
This guard has been a lifesaver! I'm sleeping through the night now and rarely wake up with jaw pain! 10/10!!!
3 weeks ago - TN
The customer service agent was so helpful!
Margaret C - 3 weeks ago
Takes a little time to get the impressions right, but at least Sporting Smiles will send you more product needed to make the impressions for free asi have had to extra shipments. Hope to get it right this time.
3 weeks ago - AL
Great!
Daniel F - 3 weeks ago
I'm sharing this review to describe my experience where I had significant gum damage with SportingSmiles custom whitening trays that comes with the retainers (paid extra). As shown in the pictures, I contacted them and their customer support replied me with a generic answer that if I "didn't like the final product" and wanted a refund, I had to pay for return and restocking fees. Given their generic answer, I sent a follow-up email to clarity that it's not a case that I didn't like the product, but that it damaged my gums. Charging me anything else at this point, given the situation doesn't feel right, considering I have to spend my own money and time to follow up with a dentist / periodontist. I also asked them to escalate to management of the company if needed and I'm waiting to see their response.
3 weeks ago - CA
I'm sharing this review to describe my experience where I had significant gum damage with SportingSmiles custom whitening trays that comes with the retainers (paid extra). As shown in the pictures, I contacted them and their customer support replied me with a generic answer that if I "didn't like the final product" and wanted a refund, I had to pay for return and restocking fees. Given their generic answer, I sent a follow-up email to clarity that it's not a case that I didn't like the product, but that it damaged my gums. Charging me anything else at this point, given the situation doesn't feel right, considering I have to spend my own money and time to follow up with a dentist / periodontist. I also asked them to escalate to management of the company if needed and I'm waiting to see their response. Besides, as a minor note, I paid for RUSH order but they used a cheap shipping that took more than more than a month of turnaround time (this became minor considered the gum damage).
Daniel F - 3 weeks ago
I'm sharing this review to describe my experience where I had significant gum damage with SportingSmiles custom whitening trays. I paid extra to receive them with retainers. As shown in the pictures, I contacted them and their customer support replied me with a generic answer that if I "didn't like the final product" and wanted a refund, I had to pay for return and restocking fees. Given their generic answer, I sent a follow-up email to clarity that it's not a case that I didn't like the product, but that it damaged my gums. Charging me anything else at this point, given the situation doesn't feel right, considering I have to spend my own money and time to follow up with a dentist / periodontist. I also asked them to escalate to management of the company if needed and I'm waiting to see their response.
3 weeks ago - CA
I'm sharing this review to describe my experience where I had significant gum damage with SportingSmiles custom whitening trays that comes with the retainers (paid extra). As shown in the pictures, I contacted them and their customer support replied me with a generic answer that if I "didn't like the final product" and wanted a refund, I had to pay for return and restocking fees. Given their generic answer, I sent a follow-up email to clarity that it's not a case that I didn't like the product, but that it damaged my gums. Charging me anything else at this point, given the situation doesn't feel right, considering I have to spend my own money and time to follow up with a dentist / periodontist. I also asked them to escalate to management of the company if needed and I'm waiting to see their response. Besides, as a minor note, I paid for RUSH order but they used a cheap shipping that took more than more than a month of turnaround time (this became minor considered the gum damage).
Maggie C - 3 weeks ago
I have yet to receive my night guard
3 weeks ago - FL
I am very disappointed with the slow turnaround time
Lisa G - 1 month ago
Haven't got them yet
1 month ago - ON
1st time...easy to do!
Lori R - 4 weeks ago
Hard to use. The impression kit AND the syringe the bleach comes in. Results are just okay. Also turned my gums white. Rude and unprofessional customer service in my experience.
4 weeks ago - TN
Hard to use...Impression kit and the syringe the bleach comes in. Results were just okay. Also turned my gums white. Rude and unprofessional customer service.
Laura - 1 month ago
I am very much enjoying my retainer. The instructions for making the molds at home were clear and easy to follow. And the retainer fits great and is not very noticeable visually which is nice.
1 month ago - MA
I had an overall excellent experience with sporting smiles. The time to approve my molds was a little slow (took several days after I sent the images), but otherwise the process was easy and efficient! I would recommend sporting smiles to anyone looking to replace their retainer.
Bastet - 4 weeks ago
Slow — submitted my order for replacement retainers on 14 Feb, and expect to receive them in the mail on 14 Mar. And this is AFTER the company already had my impressions from a previous purchase. Timeline: 14 Mar - submit order 23 Mar (a week!) - order finally arrives in lab, and takes up to 2 weeks to print (6-9 business days) Not for people who need a rushed purchase.
4 weeks ago - NY
Affordable, good customer service. Quality wise the retainers weren't as good as my $700 ones, but for $100+ they worked well.
John W - 1 month ago
Good instructions could be made better by including instructions for getting a uniform roll
1 month ago - KS
Appreciate the email review of the cast
CA - 4 weeks ago
It ok so far.
4 weeks ago - MN
It's ok so far....
Richard C - 4 weeks ago
Did not receive product
4 weeks ago - VA
We have not received the product.
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