infinitytools.com Reviews
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Mike - 1 day ago
i'll give them credit, the part that is supposed to be flat is very flat. thumbs up. however, along the wide side there is a curve that is noticeable. when i line it up to something straight so it is flush on one side and the middle, there is between 1/32 and 1/16 protruding off the edge while being flush on the other side and middle. it isn't enough for me to try to exchange it, but it is enough for me to be disappointed in something called "precision" to have a sloppy curve in in. i guess i won't use it to draw straight lines.
Company Response
Thanks for the feedback, Mike. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. If you are having a problem or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
bobsyouruncle - 4 days ago
Most homes have a ready supply of adhesive bandages for minor injuries although I suppose their presence in the kit is expected. But what it lacks is depth on the serious trauma items. Why not two, or even three of adhesive sutures, chest wound patches, etc.,? When bad things happen they can be devastating. I don't want to have to buy two or three kits to get adequate resources to save a life in a bad accident. I hope you can add duplicates of key trauma items - maybe in a "deluxe", "professional", or even "clumsy woodworker" version.
Company Response
Thanks for the feedback. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. We do list all items included in the kit. Let us know if have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
Pete - 1 week ago
I've only had these planes for 1 day, but so far I am thrilled with them. Each blade needed honing, but in most cases that was a 20 minute job. I did find that the Norris adjusters gave next to nothing in lateral adjustment, so you will have to keep those irons sharpened at exactly the right angle. I was pleasantly surprised by the finish on these planes. This afternoon I took a 12 foot rough sawn mahogany board a put all of the bench planes through their paces, bring that board to finished surfaces. It was pure joy to watch those gossamer shavings shoot out the mouth of the smoothing plane, with a far more comfortable grip than any of the multitude of metal plains that I own. Not sure I could recommend these to first time plane user, but anyone that can sharpen their own irons and set up a metal plane will find a lot to appreciate in this plane package, With that one caveat, HIGHLY RECOMMEND.
Company Response
Thank you for the feedback, Pete! We’re glad to hear you had such a positive experience with our Infinity 12pc Master Hand plane Package. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
Paul - 1 week ago
the cut of these compression router bits is very clean. My beef is with the bearings. On two of the three bits the bearings blew out in a month's time. On my other router bits the bearings will usually last a few years. Order spare bearings and retension sleeves when ordering these bits.
Company Response
Thanks for the feedback, Paul. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. If you are having a problem or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
GR - 1 week ago
Just received my tool stand and it is great. Heavy gauge steel and has all the hardware to assemble. Bought mine to hold radial arm saw and drill press. You will not be disappointed ,great purchase.
Company Response
Thank you for the feedback! We’re glad to hear you had such a positive experience with our Infinity Adjustable Heavy Duty Tool Stand. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
Stan - 1 week ago
I contacted customer service to see why the new shaper back cutter was cutting backwards from the one i purchased in 2011. They have the same part number. In short, the answer was I Don't know why They are different and no one here knows. I only work here for the last 4 years. So, I looked up the other shaper cutters I have, and They reversed the shaper cutting direction on their cutters. all have the same part #. I told the guy to try to match up the two shaper cutters. I told him they won't work but i was wrong, Not knowing they reversed the shaper cutting direction at the time, If I had to buy any replacement, they will be the opposite of what i own now that i paid a lot of money for in 2011. Wish I could post pictures. I don't understand why they reversed the shaper cutting direction. Some Bean counter trying to make more money. I GUESS!
Company Response
Thanks for the feedback, Stan. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. Unfortunately, the exact Cutters you purchased in 2011 have been discontinued in the reverse configuration and are now only offered in a standard rotation. If you are having a problem or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
Mark C - 1 week ago
So far so good We’ll see in the long run
Company Response
Thank you for the feedback, Mark! We’re glad to hear you had such a positive experience with our Infinity Carbide Tipped Planer and Jointer Knife Set. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
1 week ago - OH
Quick turn around
Ryan L - 1 week ago
High quality extrusion, fits everything I need it to.
Company Response
Thank you for the feedback, Ryan! We’re glad to hear you had such a positive experience with the 32" Miter& Mini T-Track Combination. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
1 week ago - CA
Everyone was nice and helpful, but the resolutions weren't great. I wasn't able to add something to an order that hadn't shipped yet and I had to have one order cancelled because of some new system. As someone who runs a professional shop and relies on orders like this running smoothly and consistently, I don't know if I'd purchase something from them again.
Ryan L - 1 week ago
Very nice quality, doesn’t seem to fit very many 5/16 t bolts. I’ve tried several in my shop and luckily only the ones on my router fence work. I’m not mad at the quality of the extrusion though.
Company Response
Thanks for the feedback, Ryan. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. If you are having a problem or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
1 week ago - CA
Everyone was nice and helpful, but the resolutions weren't great. I wasn't able to add something to an order that hadn't shipped yet and I had to have one order cancelled because of some new system. As someone who runs a professional shop and relies on orders like this running smoothly and consistently, I don't know if I'd purchase something from them again.
Ryan L - 1 week ago
Little expensive for just a piece of steel, but it does what it’s supposed to. A little too undersized for my liking, but it fits in a standard router table cut out.
Company Response
Hey Ryan, thanks for your feedback on our Infinity Router Table Top Stainless Insert Ring. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team!
1 week ago - CA
Everyone was nice and helpful, but the resolutions weren't great. I wasn't able to add something to an order that hadn't shipped yet and I had to have one order cancelled because of some new system. As someone who runs a professional shop and relies on orders like this running smoothly and consistently, I don't know if I'd purchase something from them again.
Jim B - 2 weeks ago
The bits are sharp and true.
Company Response
Thank you for the feedback, Jim! We’re glad to hear you had such a positive experience with our Infinity Window Sash Sr Router Bit Set. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
2 weeks ago - AZ
It was easy to navigate.
John A - 2 weeks ago
Wonderful router bits…works perfectly.
Company Response
Thank you for the feedback, John! We’re glad to hear you had such a positive experience with our Infinity Mega Flush Trim Router Bits. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
2 weeks ago - OH
No issues, except for the $10.00 credit code at purchase. But I was assured that I can apply it on my next order.
Tish - 2 weeks ago
I've had time to use all the of my blades for almost a year. I'll never go back to the old store bought saws. These saws are amazing! The cuts are so smooth that they need next to no sanding and cuts run through my table saw like warm butter. I wish these came with blade protectors, otherwise, these are perfect.
Company Response
Hey Tish, thanks for your feedback on our Infinity 3pc Professional 10" Table Saw Blade Package ( Thin Kerf ). We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team!
Mac - 3 weeks ago
Not an easy install for folks that are not mechanically inclined. However, I made an additional, custom bracket and it works great, very accurate.... :)
Company Response
Thank you for the feedback, Mac! We’re glad to hear you had such a positive experience with iGaging 0" -32" Digital Table Saw Fence Readout. If you do need help you can always reach out, we are always happy to help. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
Fred P - 3 weeks ago
These blades are far superior than the stock blades that are installed. I would definitely buy these again from Infinity.
Company Response
Hey Fred, thanks for your feedback on our Infinity HSS Knives for Dewalt 735 planer. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team!
3 weeks ago - SC
Reliable and fast shipping. Quality blades.
Guest - 3 weeks ago
The product seems fine however it was missing a part. I contacted customer service and didn’t even receive a reply! This is the one and only toll I will order from them.
Company Response
Thanks for the feedback, Michael. Our team puts a lot of effort into serving and supporting our customers to the best of our ability. Unfortunately, we have no record of you reaching out to us, we will reach out to you directly to help get you taken care of. In the meantime, if you are having any additional problems or just have additional questions please reach out our office hours are Monday – Friday, between 8:30 am and 5:00 pm ET. Just give us a call or send us an email to open a support ticket, and we’ll be happy to help!
877-872-2487 | [email protected]
3 weeks ago - PA
No reply from customer service.
Charles F - 3 weeks ago
This vise makes changing the bearings on router bits a breeze. It holds the bits tightly and fits in my hand very comfortably.
Company Response
Thank you for the feedback, Charles! We’re glad to hear you had such a positive experience with our Infinity Router bit Vise. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
3 weeks ago - AK
I have ordered tools from Infinity several times and have always been pleased with the quality of the tools. In addition the shipping is prompt and fairly priced, which is not always the case since I live in Alaska.
Charles F - 3 weeks ago
Nice clamps for some jigs I am making.
Company Response
Hey Charles, thanks for your feedback on our medium quick-release toggle clamp. We take a lot of pride in delivering experiences just like this, so we’ll be sharing this one with the team!
3 weeks ago - AK
I have ordered tools from Infinity several times and have always been pleased with the quality of the tools. In addition the shipping is prompt and fairly priced, which is not always the case since I live in Alaska.
Marcelles M - 3 weeks ago
I have been using this product for a few years now and I am very pleased with the accuracy I have been able to produce using this system.
Company Response
Thank you for the feedback, Marcelles! We’re glad to hear you had such a positive experience with Box Joint Jig for Router and Tablesaw. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
Ken - 4 weeks ago
this second stop helps a lot with set up do you make a stop for radial arm saws???
Company Response
Thank you for the feedback, Ken! We’re glad to hear you had such a positive experience with the Flip Stop for the DPT-200. We love sharing these reviews with our team and can’t wait to hear about your next experience with our products!
4 weeks ago - IN
great working with your team
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You