Springfreetrampoline.ca Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
32 Product Ratings and Reviews
4.7
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Y L - 04/18/2020
My kids are enjoy jumping on it and seems pretty safe
04/18/2020 - BC
Quick delivery and good customer service
Tim M - 09/09/2019
Firstly we love the product and the fact that it will actually last in the Canadian winters. However, price....ouch! It is very hard to justify a trampoline that is almost twice as big selling at CT for under $500. Yes, I am aware that it has springs, but cannot get it out of my mind that even if I took every precaution to cover it up during the heavy winters I could get the same amount of years out of it. Hard pill to swallow with the fact I paid well over $1200 (with a heavy discount too). Would I have boughten the Springfree knowing that CT sells them for so cheap....I don’t know honest I didn’t do the comparison. But yeah maybe I wouldn’t have, tough to say. It is hard for me to tell others about you when I feel there is not enough to justify why they should pay $800 more for your product. Sure maybe I could justify an additional $400. We will the product and want to see the company succeed!
Company Response
Thanks for the top-notch rating Tim!
Springfree Trampoline utilizes cutting edge science and materials in a range of its patented and proprietary components. The nature of this technology means that major sub-assemblies cost significantly more to fabricate than the simpler “old style” components used in traditional trampoline design. We refuse to compromise the safety of our product, which is why our trampolines do cost more than the traditional spring-based trampolines.
Also unlike others we offer a 10-year warranty, which gives our customers peace-of-mind that their kids will enjoy their trampolines for many years. Click on the link below for details on our warranty:
https://www.springfreetrampoline.ca/warranty-information
09/09/2019 - ON
We love that it gets set up for us...cause I can only imagine how hard any trampoline would be. We did have a bit of a mix up with the delivery date not a huge deal though. We love the product. Price is sometimes hard to justify as to why it is so much more then others but still we hope to get more years out of it.
Tara C - 07/19/2019
Our Springfree trampoline was on the older side and VERY well used by our kids. The trampoline has become a place of calming and a spot to be away from the chaos of the house for our son. Springfree went ABOVE AND BEYOND and replaced the whole trampoline for us! We are totally blown away by the customer service from this company! We already knew and loved this trampoline for it's safety factor but this customer service has shown us how much they really stand behind their product and customers. Thank you Springfree!!
07/19/2019 - ON
Our Springfree trampoline was on the older side and VERY well used by our kids. The trampoline has become a place of calming and a spot to be away from the chaos of the house for our son. Springfree went ABOVE AND BEYOND and replaced the whole trampoline for us! We are totally blown away by the customer service from this company! We already knew and loved this trampoline for it's safety factor but this customer service has shown us how much they really stand behind their product and customers. Thank you Springfree!!
DG - 06/22/2019
I will update this later but the the rods are not lining up with the rod holders and I have followed the directions properly. Very frustrated especially since the rod holders can move so easily in the mat! Very unhappy!
Merchant Response
Elizabeth R - 05/10/2019
Kids love it. Much giggling.
05/10/2019 - BC
Easy peasy!
Anonymous Customer - 08/29/2016
Well made. Easy to set-up. Two to build in about 75 minutes.
08/29/2016 - AB
Easy to order, feels safe.
Maple S - 08/17/2015
This company is amazing! They have gone out of their way to help us out at our Summer Camp. We now have fun safe Trampolines to replace our old very tired ones. We have over 100 kids jumping on these trampolines all day everyday all summer! And the are holding up very very well. Thanks so much Springfree!
Milton S - 03/19/2015
My two girls just love the trampoline. They are out in the trampoline until bedtime. They can't wait to get outside to jump on the trampoline. Just love that it is the safest trampoline out there.
Cheryl M - 01/17/2015
Great tramploine - we love it!!
Karen C - 06/17/2014
I cannot believe how much the whole family is enjoying this trampoline! It's safe, bouncy and a lot of fun. We don't have a huge backyard, so the 8'round trampoline worked very well for us. The weight restriction is a max. 175lbs, but, my husband (190lbs) jumps on it as well and has had no issues. Now, he does not jump on the trampoline like an Olympic athlete, but, he is able to get a good cardio workout!
Lorraine H - 04/27/2014
My 5 and a half year old granddaughter got her new Springfree trampoline last year after my daughter saw her playing on a neighbors trampoline and liked the safety she saw with the children playing and did the research on all trampolines and quickly saw why Springfree was the product to buy. This year we purchased one for our 3 and a half year granddaughter and she loves it. I see it to be a wonderful and fun way to get the exercise children need.
Alain G - 07/18/2013
Very impressed with this trampoline. High quality, clever design where pleasure and safety come along very well.
F - 07/15/2013
The written instructions were not as clear as I would have hoped. More pictures would have been better. Having to stop what I was doing, go inside watch the video and then come back out was a pain. The installation of the rods into the mat could have been better described. Other then that, my kids love it. It is exceptionally bouncy and much bouncier then a traditional trampoline.
Herve H - 06/23/2013
Installation those fiberglass rod were really difficult ... wonder how will be the removal prior winter!! But overall my girls are enjoying this equipment like nothing else they had before ... thx.
Mike G - 05/20/2013
We researched several trampolines and after comparing features, design, style, weight limits, warranty, and testimonials, we very quickly concluded that Springfree was the only way to go. We bought our Springfree trampoline only a few days ago but so far we believe it was worth every penny. We are impressed by the elegant design, and more importantly, the uncompromising safety of the Springfree brand. Our kids think that it is SUPER COOL and we simply love the clever engineering that went into making it such a safe trampoline. We have no doubt that it will provide endless entertainment for our family for years to come.Thank you.PSOn a side note for the warranty, while I was scouting the frame for the serial number I came across two serial number stickers, and each one had a different number. The curved frame that holds the fibreglass rods had the number 1309, and one of the 'horseshoe' shaped supports had the number 1302. This is why I have two different numbers in the Frame portion of the registration.
Dennis - 05/13/2013
Works great. Solid as a rock. Assembly was a little more difficult than the Springfree videos portray. A couple of points that should be really emphasized... its a job for 2 reasonably physically strong individuals. My petite wife didn't cut it so my dad needed to come "relieve" her from duty. Second, when installing the mat onto the rods, start at any point and work your way around the mat in the direction the rods are pointing (facing the trampoline, the rods point to the left). Don't install a rod here and there, it will become impossible to get them into their slot and a nightmare to remove them to start over. Installed one after the other, moving towards the left all the way around makes the job a piece of cake.
Tiffany C - 05/12/2013
Awesome product. Very impressed.
sylvie - 05/06/2013
very good product and quality ... worth the purchase
sylvie - 05/06/2013
very good product and quality ... worth the purchase
Bruce - 05/05/2013
My star rating needs an explaination. The 5 stars for safety and bounce are based on what I hope will be a great Sprinfree experience. I rated the quality and overall with just one star because I have yet to be able to use it. It is an R79 and it will not go together. At this time one of the sockets in the mat is broken making the trampoline impossible to finish. The frame is most likely incorrectly manufactured or bent. I am currently preparing a warrent claim and I'm confident that Dr Keith will help soon. If possibleo nce this is resolved I look forward to returning to the site and updating my review with my experience.
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