PuroSound.com Reviews
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Monica O - 07/22/2020
Great sound quality, great fit around my kids' heads, and very versatile (bluetooth + wired option really works for us).
07/22/2020 - TN
I am happy with the headphones I bought from you guys.
Tom M - 07/06/2020
When the switch on our headphones broke just outside the warranty period, was able to buy this to effectively get a deeply discounted replacement with little hassle.
07/06/2020
Very easy post warranty discount replacement program.
Sabrina T - 07/05/2020
Very nice and sound is great !
Sara R - 07/05/2020
Excellent
07/05/2020
excellent
BENEDICT D - 07/05/2020
this is our second one. the original cable just stopped working one day after hardly being used. Hopefully this one will last longer.
07/05/2020
easy purchase
Joshua S - 06/26/2020
The one that originally came with our headphones was sparsely used. It stopped working after around 10 road trips. I debated whether to pay the $20 for this cable and risk having it go out shortly or pony up for a new headset from a different brand all together. Time will tell if the quality of this replacement is any good.
Lynn T - 06/24/2020
Thank you for designing this set of headphones for kids. I got this for my 7-year-old grandson, so I don't have to worry about these damaging his hearing. Very good quality! And, I was surprised it came with a case. Cool.
06/24/2020 - LA
Easy. Purchased headphones for my 7 year old grandson.
Kathleen G - 06/24/2020
This was a gift; a favorite of the recipient.
06/24/2020
Shipped in time for my nephew's birthday! Very happy about that. I wish I could have sent a Birthday message with the box.
Mike - 06/18/2020
Very happy with the product! However, international buyers, please be aware that you may get hit with a $60 'import fee'. This is not Puro, but UPS. It does beg the question of whether UPS is the best international shipper for Puro to be using? When contacted, Puro stated "It is stated right under the subtitle in your cart" with a helpful/obnoxious screenshot. Yes, I know that I may have to pay extra to ship to Canada. No, I had no idea it would be an extra 30%. If buying internationally, find a local retailer so you know what you're paying. Again, very happy with the product. Not happy with sales or sales support. Thus 3 out of 5 stars.
Merchant Response
06/18/2020 - NY
International buyer beware of substantial import fees. I wanted to buy directly from Puro rather than Amazon Canada, but had to idea that I'd be paying $60 extra on a $200 order. Find a local retainer so you know what you're paying. Puro sales should be more explicit in their information so buyers can make informed decisions. If UPS has a set import fee, state this fee. Or find an international shipper who will set a fee so you can inform your customers.
Mike - 06/18/2020
Very happy with the product! However, international buyers, please be aware that you may get hit with a $60 'import fee'. This is not Puro, but UPS. It does beg the question of whether UPS is the best international shipper for Puro to be using? When contacted, Puro stated "It is stated right under the subtitle in your cart" with a helpful/obnoxious screenshot. Yes, I know that I may have to pay extra to ship to Canada. No, I had no idea it would be an extra 30%. If buying internationally, find a local retailer so you know what you're paying. Again, very happy with the product. Not happy with sales or sales support. Thus, 3 out of 5 stars.
Merchant Response
06/18/2020 - NY
International buyer beware of substantial import fees. I wanted to buy directly from Puro rather than Amazon Canada, but had to idea that I'd be paying $60 extra on a $200 order. Find a local retainer so you know what you're paying. Puro sales should be more explicit in their information so buyers can make informed decisions. If UPS has a set import fee, state this fee. Or find an international shipper who will set a fee so you can inform your customers.
John R - 06/11/2020
These headphones are high quality and perfect size for my son. They are pricey but compared to buying several sets of cheaper ones that do not last that long the price should be worth it. These feel like they have the quality to last longer than all those combined (at least 4 sets at least $25 each over two years). We will see if they last but I expect they will.
06/11/2020 - CO
The site is well organized and I am looking forward to see how the quality of the headphones are as they were rated the highest for my son. UPDATE: Received the headphones and they feel high quality and just the right size for my son.
Bonnie R - 06/09/2020
They are amazing and my 6 year old loves them but our issue is the Bluetooth part it doesn’t connect easily to the devices and switching between devices is a pain. I got these for the fact that she wouldn’t have to be connected by a cord to her kindle or laptop because we do not want her laptop broken. But because of the issues with Bluetooth she still has a cord and still is having to carry her devices everywhere.
06/09/2020 - CA
N/A
SAPRA - 06/09/2020
Perfect fitting and sound quality
alice G - 06/04/2020
Well priced and relatively compact once it's folded up and put in its bag. Would purchase again.
06/04/2020 - NY
Easy to purchase. I always prefer to purchase straight from the vendor versus Amazon. Fast shipment from date of order.
Teresa P - 06/04/2020
My son is so happy with these headphones. He uses them a lot so I was very concerned about the volume. He has no problem with it and is delighted by the wireless and the quality of the sound and how quickly they recharge. A birthday hit!
06/04/2020 - TX
The company really wants to help children. My other son heard an interview with the company owner and his daughter in his school class and received free headphones. We had them recommended by his teacher who uses them with his children. They have turned out to be fabulous quality in sound and production.
Catherine S - 06/04/2020
They look and fit nicely on child’s head
06/04/2020
Great
Kathryn M - 06/03/2020
My 8 year old loves these headphones. They’ve been perfect for homeschooling.
06/03/2020 - MA
These headphones are perfect. Great size and sound quality. Needed a replacement cord and it shipped very quickly.
debra S - 06/02/2020
Volume limiting AND active noise cancelling can't be beat. as if that isn't enough they deliver a top notch sound field!
06/02/2020 - NY
Breanna, and puro, have been amazing. Thanks, everyone!!!
Jennifer S - 06/02/2020
We love them, thank you!
Amina M - 05/30/2020
My niece loves these so much. Her favourite part is she can listen to her audibles without all the other distracting sounds around her.
05/30/2020 - ON
Breanna your customer service agent is exceptional and if it weren't for her I probably would have cancelled my order. She went above and beyond to make sure my order was priortized and rectified delays and mistakes done by UPS. Thanks a lot Breanna, really 10 out of 10!
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