prestophoto.com Reviews

4.6 Overall Satisfaction Rating

Based on 14,725 Ratings

5
10K+ (68.2%)
4
3200 (21.7%)
3
1170 (7.9%)
2
192 (1.3%)
1
121 (0.8%)
10K+ 5 stars in a row

Customer Service

4.7 Average

5
(840)
4
(134)
3
(44)
2
(21)
1
(18)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

prestophoto.com

About Us

Founded in 2004, PrestoPhoto offers a creative and easy-to-use photo publishing service that allows users to upload images and PDF’s to create professional grade photo books, calendars or loose pages for scrapbooking.  PrestoPhoto’s goal is always to produce on-demand products of exceptional quality with record speed without ever compromising quality, customer service or price.

If you are looking for a custom photobook for yourself or for that special someone then you are at the right place

A

Ashley R.
3 weeks ago , Kentucky Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

I contact support to get clarification on upload dimensions since I saw two different dimensions listed on the website only to spend over two hours on chat and having to adjust my project multiple times. Eventually after a second person entered the chat, I ended up with the page set up the way I originally had it built in my document. I need at least four books printed, but after all of the frustration and contradicting information I received, I only ordered one book to make sure it prints correctly before I order more copies, if I end up ordering more copies through PrestoPhoto.com

Company Choice

PrestoPhoto.com is the only website I found for photo books that offers the size I wanted in a soft cover option.

Public Comment

Hi Ashley, 

Thank you for placing an order and taking the time to leave a review. 

We understand that with other companies, project dimensions can be very strict with little compromise. PrestoPhoto however, has general guidelines we recommend with an understanding that often times a project may need adjustment prior to submitting to the print floor. In the future we recommend you upload your project directly to our website and checking the layout preview to see the true production preview of your design. Please do not hesitate to reach out with any future concerns. 

Best Regards, 
PrestoPhoto Support 
J

Justin
09/11/2018 , California Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Overall, a fantastic company!
CustomerService
5/5

Company Choice

The competitors like Blurb had no where near as fast of response times, nor as good of customer service. Presto Photo also had many more options in paper, book size, book type, and ways to upload your project or create it online. Whenever I ran into snags that were holding me up, their response through live chat was super quick, and incredibly helpful. The rep helping me even went as far as to help through a screen-sharing app where she could direct me to the right options. And when my 800mb PDF wouldn't upload right, she took them all from a Dropbox folder and uploaded them to my project for me. Then any time I had a question or problem, she was there to respond...even adjusting things like the cover cropping size for me. Can't say enough good about the customer service--truly amazing.

Product Choice

It best fit what I was trying to create.

Justin has reviewed 1 product. Click to view Click to hide

12"x12" Seamless Layflat Hardcover Photo Album, Lustre 450 Photo Paper

View this product

Great quality, good price, INCREDIBLE customer service!

A great quality product, and probably the BEST customer service I’ve ever had, for the process of getting my massive sized book uploaded properly and adjusted to be the right size, etc. The customer service rep who worked with me always had a happy attitude, in spite of my many times needing help. I also had a deadline to meet. When I called to make sure it was finished being created and would arrive to me on time with the shipping method I selected, I learned it was delayed in its manufacturing for some reason. The customer service rep (who always responds almost immediately during their work hours on the live chat) upgraded the shipping speed to the fastest available--Fedex Overnight--for free. :-) It arrived almost 2 days before my deadline. Can’t say enough good about the customer service, and their pretty affordable prices. I’d recommend anyone to use Presto Photo, without hesitation.

J

Joy D.
09/11/2018 , Arizona Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Presto Photo has an easy to follow website. Most of my questions were answered by scrolling through their Questions and Answers sections. Live Chat personnel were friendly and professional in answering questions and solving problems.
CustomerService
5/5

Company Choice

Most digital printing sites limit book size to around 100 pages. My book was 240 pages and Presto Photo was able to accommodate my needs. I ordered a sample kit to verify paper quality and was impressed with the selection available. They also offered good pricing on products.

Product Choice

My book is a family heirloom. I wanted a large, coffee-table sized, book to showcase family photos and histories. The book turned out beautiful and meets (and exceeds) my expectations.

Joy D. has reviewed 1 product. Click to view Click to hide

12"x12" Imagewrap Hardcover Photo Book, Silk 120 Photo Paper

View this product

I was impressed with the quality of the book. The 120 Silk paper was perfect for this large (240 page) book and the print quality was remarkable. Some of the printed photos looked better than the originals! The print guidelines were easy to follow and true to form. I used Live Chat to iron out some details and the service was warm and receptive as well as very informative. I was also impressed with the quick turn around time. The book was printed and in my hands in just a few days. It is a book that family will treasure for generations to come.

M

Marjorie G.
08/28/2018 , Ohio Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I appreciate the live chat feature. I have had excellent experiences with the staff in the customer service department.

Company Choice

I have used your services before and appreciated the excellent customer service. The quality of the product was also good.

Product Choice

I prepare books of this nature for my employer. This particular one is personal.

J

Jean B.
08/27/2018 , Minnesota Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have been so happy with your company. Your directions are so clear and your people are helpful.

Company Choice

Your flexibility.

Product Choice

You could use the files that I created and made it quite simple.

R

Roslyn M.
10/23/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very impressed by your prompt and helpful customer service and user-friendly website
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5
L

L A.
10/19/2017 , IN Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I've used Presto Photo 4 times now and the site just keeps getting better and better!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5
S

Sasha C.
10/17/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So grateful I have a place to print out iPhoto books! Your site is incredibly easy to use.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
3/5
N

Nancy C.
10/10/2017 , NE Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

9-10-17 Receive my order today and so happy it made it in time for my 8 yr old granddaughter's birthday in 15 days! I'm sure she is going to love it and the history behind it. Thank you for the timely shipping time.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5
M

Michael M.
10/09/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good, thanks for doing the job Apple gave up. I'll be back with more books.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5
Loading Page Animation

See more prestophoto.com Reviews

Visit prestophoto.com ►