5 Stars

4.5 Overall Rating

Based on 8,497
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Customer Service

5 Stars Average

Founded in 2004, PrestoPhoto offers a creative and easy-to-use photo publishing service that allows users to upload images and PDF’s to create professional grade photo books, calendars or loose pages for scrapbooking.  PrestoPhoto’s goal is always to produce on-demand products of exceptional quality with record speed without ever compromising quality, customer service or price.

If you are looking for a custom photobook for yourself or for that special someone then you are at the right place

Featured Reviews

Justin | California, United States | Submitted 11 Sep 2018
Verified Customer

“Overall, a fantastic company!”

Customer Service 5 5.0
Company Choice
The competitors like Blurb had no where near as fast of response times, nor as good of customer service. Presto Photo also had many more options in paper, book size, book type, and ways to upload your project or create it online. Whenever I ran into snags that were holding me up, their response through live chat was super quick, and incredibly helpful. The rep helping me even went as far as to help through a screen-sharing app where she could direct me to the right options. And when my 800mb PDF wouldn't upload right, she took them all from a Dropbox folder and uploaded them to my project for me. Then any time I had a question or problem, she was there to respond...even adjusting things like the cover cropping size for me. Can't say enough good about the customer service--truly amazing.
Product Choice
It best fit what I was trying to create.
Justin has reviewed 1 product from
12"x12" Seamless Layflat Hardcover Photo Album, Lustre 450 Photo Paper

Great quality, good price, INCREDIBLE customer service!

“A great quality product, and probably the BEST customer service I’ve ever had, for the process of getting my massive sized book uploaded properly and adjusted to be the right size, etc. The customer service rep who worked with me always had a happy attitude, in spite of my many times needing help. I also had a deadline to meet. When I called to make sure it was finished being created and would arrive to me on time with the shipping method I selected, I learned it was delayed in its manufacturing for some reason. The customer service rep (who always responds almost immediately during their work hours on the live chat) upgraded the shipping speed to the fastest available--Fedex Overnight--for free. :-) It arrived almost 2 days before my deadline. Can’t say enough good about the customer service, and their pretty affordable prices. I’d recommend anyone to use Presto Photo, without hesitation.”

Joy D | Arizona, United States | Submitted 11 Sep 2018
Verified Customer

“Presto Photo has an easy to follow website. Most of my questions were answered by scrolling through their Questions and Answers sections. Live Chat personnel were friendly and professional in answering questions and solving problems.”

Customer Service 5 5.0
Company Choice
Most digital printing sites limit book size to around 100 pages. My book was 240 pages and Presto Photo was able to accommodate my needs. I ordered a sample kit to verify paper quality and was impressed with the selection available. They also offered good pricing on products.
Product Choice
My book is a family heirloom. I wanted a large, coffee-table sized, book to showcase family photos and histories. The book turned out beautiful and meets (and exceeds) my expectations.
Joy D has reviewed 1 product from
12"x12" Imagewrap Hardcover Photo Book - Silk 120 Photo Paper
View This Product

“I was impressed with the quality of the book. The 120 Silk paper was perfect for this large (240 page) book and the print quality was remarkable. Some of the printed photos looked better than the originals! The print guidelines were easy to follow and true to form. I used Live Chat to iron out some details and the service was warm and receptive as well as very informative. I was also impressed with the quick turn around time. The book was printed and in my hands in just a few days. It is a book that family will treasure for generations to come.”

Marjorie G | Ohio, United States | Submitted 28 Aug 2018
Verified Customer

“I appreciate the live chat feature. I have had excellent experiences with the staff in the customer service department.”

Company Choice
I have used your services before and appreciated the excellent customer service. The quality of the product was also good.
Product Choice
I prepare books of this nature for my employer. This particular one is personal.
Jean B | Minnesota, United States | Submitted 27 Aug 2018
Verified Customer

“I have been so happy with your company. Your directions are so clear and your people are helpful.”

Company Choice
Your flexibility.
Product Choice
You could use the files that I created and made it quite simple.
John C | New Jersey, United States | Submitted 22 Aug 2018
Verified Customer

“The shopping experience isn't too confusing.”

Company Choice
Because I could remove the printing company logo.
Product Choice
Hardcover lay flat books with matte(ish) paper are the best.
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