07/18/2022 , AZ
Contact was less frequent than preferred when initially scheduling. Drop off location was incorrect, but not the fault of Premier. The drop off company's location has not been updated by the company. Delivery company contacted me prior to receipt to coordinate drop off.
07/15/2022 , MI
Premier Motorcycle Transport's website made placing the order for shipment of my bike very easy and also allowed tracking of progress. The company executed early inside the pickup and delivery window I provided so it was a pleasant surprise when my motorcycle was delivered. They were very good communicating with me and customer support was always available to address my questions throughout the process. On top of all of that, they were competitive and it didn't come at the expense of quality service.
Very easy processes.
06/21/2022 , MI
I hired them to pickup a couple motorcycles for me, 1 in Pa, 1 in NY. Two different companies as they said they couldn't get the one in PA. Turned out the other company was using the same company. After a week of delays and $400 in late storage fees they informed me they couldn't pick up either motorcycle!!! Premier did refund my money, The other company wants to keep $199. Totaling $599 in extra fees. Then I paid $900 in gas to go and pick them up myself anyway. I will have to go back to relying on number 1 for all my needs and do it myself. The worse part was they won't give an exact day that they will pick up either. I paid a total of $1800 up front to have these bike brought to me from the 2 companies and still in the end had to pick them up myself within 30 hours from the auction house. Thank guys...
Very user friendly
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