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1,006 Verified Customer Reviews

1,006 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
879
(87.4%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
19
(1.9%)
2 Shopper Approved - Review Star
2
(0.2%)
1 Shopper Approved - Review Star
0
(0%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
93
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Customer Service
4.8
5 Shopper Approved - Review Star
44
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Product Quality
4.7
5 Shopper Approved - Review Star
22
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.6
5 Shopper Approved - Review Star
18
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Filter
D
Shopper Approved - Verified Customer Derek G.
1 day ago

Great service!


S
Shopper Approved - Verified Customer Spencer K.
1 week ago , FL

I tried using the website to get an RMA and never received one. Then I called customer service and the response was they checked the system and didn't see my request. Rather than processing it for me, they asked me to go to the website again. I asked for the customer service rep to do it and it felt like he only reluctantly agreed to do it. I received an email on 1/17/22 that said I'd get an RMA in 48 to 72 hours, which would be 1:36 pm today. Given my past experience, I'm not feeling optimistic that the RMA will show up today, but the next 5 hours will be telling.

Product Satisfaction
3/5
Customer Service
2/5

C
Shopper Approved - Verified Customer CHRIS V.
1 week ago

GREAT


J
Shopper Approved - Verified Customer Jeff A.
1 week ago

Quick, easy, and they had what I wanted.


D
Shopper Approved - Verified Customer David Z.
1 week ago , Florida

Quick and Simple ordering! Process was super easy and I got the item at a great price!
Unfortunately, I had ordered the flush mount version after having it confirmed by my counter top installer that they could do the required counterbore on-site during installation. Turns out they could not and simply drilled a single thru hole.
I haven't yet installed the unit but it appears to be very well built. A very attractive piece. Definitely a quality piece of hardware.
Part of my hesitation is due to the fact that I accepted the 15a version so I could have it here for the countertop Installation. The 20a that I initially wanted was out of stock. But a Hardy Thank you for getting the item to me quickly and in time for my installer in the midst of the holidays!

Product Satisfaction
5/5

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