1 day ago
1 week ago , FL
I tried using the website to get an RMA and never received one. Then I called customer service and the response was they checked the system and didn't see my request. Rather than processing it for me, they asked me to go to the website again. I asked for the customer service rep to do it and it felt like he only reluctantly agreed to do it. I received an email on 1/17/22 that said I'd get an RMA in 48 to 72 hours, which would be 1:36 pm today. Given my past experience, I'm not feeling optimistic that the RMA will show up today, but the next 5 hours will be telling.
1 week ago
1 week ago
Quick, easy, and they had what I wanted.
1 week ago , Florida
Quick and Simple ordering! Process was super easy and I got the item at a great price!
Unfortunately, I had ordered the flush mount version after having it confirmed by my counter top installer that they could do the required counterbore on-site during installation. Turns out they could not and simply drilled a single thru hole.
I haven't yet installed the unit but it appears to be very well built. A very attractive piece. Definitely a quality piece of hardware.
Part of my hesitation is due to the fact that I accepted the 15a version so I could have it here for the countertop Installation. The 20a that I initially wanted was out of stock. But a Hardy Thank you for getting the item to me quickly and in time for my installer in the midst of the holidays!
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You