poolsinc.com Reviews

4.7 Overall Satisfaction Rating

Based on 7,323 Ratings

5
5586 (76.3%)
4
1359 (18.6%)
3
358 (4.9%)
2
6 (0.1%)
1
14 (0.2%)
5,500+ 5 stars in a row

Product Satisfaction

4.6 Average

5
(617)
4
(115)
3
(38)
2
(10)
1
(16)

Delivery Time

4.6 Average

5
(619)
4
(105)
3
(42)
2
(14)
1
(16)

Price Satisfaction

4.6 Average

5
(550)
4
(172)
3
(58)
2
(8)
1
(8)

Customer Service

3.8 Average

5
(18)
4
(5)
3
(2)
2
(3)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

poolsinc.com

About Us

Pools Etc offers thousands of products in the swimming pool, hot tub, outdoor living and game room industry. We carry all the top brands at discounted prices.

D

Denver P.
05/12/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5

Merchant choice

Price

Product choice

Needed it

S

Stephen Z.
05/12/2020 , SC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Overall I was happy with all of your service as I was the last time I purchased from your company. However, when I installed my new pump and pressurized the system it revealed a substantial crack in the strainer housing. This required me to remove the pump and cannibalize the strainer housing from the old pump and use it. I think the crack may have occurred during shipping.
Product Satisfaction
2/5
Price
4/5
Delivery
5/5

Merchant choice

You carry Hayward filter parts also, previous good experiences.

Product choice

It is compatible with my system.

D

Dennis C.
05/11/2020 , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I chose pools inc. because they offered a complete kit for a reasonable price.
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
Delivery
4/5

Merchant choice

Pools inc. offered a complete kit for a reasonable price.

Product choice

Appropriate size for my yard.

A

Anonymous Customer
05/11/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Ohzoysyd
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
Delivery
5/5
S

Steven L.
05/10/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Swift, helpful, affordable experience
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Convenient. Good selection

Product choice

Needed a heater. Got good help from the representative

D

Darla S.
05/09/2020 , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to order
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Best price and free shipping

Product choice

Replacement for what I already have

T

Tammy M.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wow fast, what I was looking for, at a great price, check out was amazing thanks
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

The name grabbed me

Product choice

It will work better for me and y'all are the only ones I found it with

M

Mike K.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Not crazy about surveys, but my pump showed up crazy fast. Installed and working perfectly.
Outstanding service,price, and free shipping. What's not to love about Pools Inc.?
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Price & free shipping

V

Verna S.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

1st time

Product choice

Needed a new one

G

Gary L.
05/08/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy, quick order process
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

Merchant choice

Had desired item at reasonable price

A

AIriel D.
05/08/2020 , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Was fine.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Free shipping

Product choice

Fits my needs and no holes in my spa

R

Robert S.
05/08/2020 , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Its unfortunate that all I could find for reviews claimed that this place is a scam. I don't do reviews, but felt the need to because I had a good experience.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
L

Lisa C.
05/07/2020 , MS

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was good
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

It came up on Google and you had the part we were looking for

Product choice

Our other one broke

D

David L.
05/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

Merchant choice

Availability

Product choice

used regularly

P

Paul B.
05/07/2020 , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Free shipping

Product choice

Liked how it looked

S

Steven A.
05/06/2020 , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Spoke to Shaun on chat

Shaun was very good. Had the specs for tube and electrical alignment available. The delivery time was fantastic along with the packaging.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Pricing for the same item

Product choice

Currently own the same type

C

Connie H.
05/06/2020 , NE

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product. Great price. Fast shipping
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Michael R.
05/06/2020 , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent service
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

Merchant choice

Poolsinc has spare parts for Odyssey rails which other company do not offer

Product choice

I have Odyssey rails

J

JESSICA H.
05/06/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast shipping
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

First thing that popped up

Product choice

I need it

D

David P.
05/06/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

clear and concise website
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

needed a replacement pump/motor

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