poolsinc.com Reviews

4.7 Overall Satisfaction Rating

Based on 7,323 Ratings

5
5586 (76.3%)
4
1359 (18.6%)
3
358 (4.9%)
2
6 (0.1%)
1
14 (0.2%)
5,500+ 5 stars in a row

Product Satisfaction

4.6 Average

5
(617)
4
(115)
3
(38)
2
(10)
1
(16)

Delivery Time

4.6 Average

5
(619)
4
(105)
3
(42)
2
(14)
1
(16)

Price Satisfaction

4.6 Average

5
(550)
4
(172)
3
(58)
2
(8)
1
(8)

Customer Service

3.8 Average

5
(18)
4
(5)
3
(2)
2
(3)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

poolsinc.com

About Us

Pools Etc offers thousands of products in the swimming pool, hot tub, outdoor living and game room industry. We carry all the top brands at discounted prices.

D

Denver P.
05/12/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5

Product choice

Needed it

Merchant choice

Price

S

Stephen Z.
05/12/2020 , SC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Overall I was happy with all of your service as I was the last time I purchased from your company. However, when I installed my new pump and pressurized the system it revealed a substantial crack in the strainer housing. This required me to remove the pump and cannibalize the strainer housing from the old pump and use it. I think the crack may have occurred during shipping.
Product Satisfaction
2/5
Price
4/5
Delivery
5/5

Product choice

It is compatible with my system.

Merchant choice

You carry Hayward filter parts also, previous good experiences.

D

Dennis C.
05/11/2020 , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I chose pools inc. because they offered a complete kit for a reasonable price.
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
Delivery
4/5

Merchant choice

Pools inc. offered a complete kit for a reasonable price.

Product choice

Appropriate size for my yard.

A

Anonymous Customer
05/11/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Ohzoysyd
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
Delivery
5/5
S

Steven L.
05/10/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Swift, helpful, affordable experience
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

Needed a heater. Got good help from the representative

Merchant choice

Convenient. Good selection

D

Darla S.
05/09/2020 , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to order
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

Replacement for what I already have

Merchant choice

Best price and free shipping

M

Mike K.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Not crazy about surveys, but my pump showed up crazy fast. Installed and working perfectly.
Outstanding service,price, and free shipping. What's not to love about Pools Inc.?
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant choice

Price & free shipping

T

Tammy M.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wow fast, what I was looking for, at a great price, check out was amazing thanks
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

It will work better for me and y'all are the only ones I found it with

Merchant choice

The name grabbed me

V

Verna S.
05/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

Needed a new one

Merchant choice

1st time

A

AIriel D.
05/08/2020 , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Was fine.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product choice

Fits my needs and no holes in my spa

Merchant choice

Free shipping

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