poolcoversdirect.com Reviews

About this Company

Welcome to Pool Covers Direct, one of the largest safety pool cover distributors in the United States that sells direct to home owners, property management companies, home owners associations, and pool professionals.

Pool Covers Direct specializes in Pool Safety Covers and accessories, and we have great pride in our friendly knowledgable staff, who work hard to get you the best possible pricing, and help you review the options when it comes to getting a new or replacement pool cover.  Contact us today toll free at 1-888-389-5065, or visit our website for more information or to send us a message. 

We look forward to hearing from you!

Sincerely,

The Staff @ Pool Covers Direct

Filter

1,612 Verified Customer Reviews

1,612 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
1587
(98.4%)
4 Shopper Approved - Review Star
18
(1.1%)
3 Shopper Approved - Review Star
3
(0.2%)
2 Shopper Approved - Review Star
4
(0.2%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
1592
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
1588
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Recommend
5.0
5 Shopper Approved - Review Star
1596
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
3
Would Buy Again
5.0
5 Shopper Approved - Review Star
1588
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
3
Delivery Time
5.0
5 Shopper Approved - Review Star
1577
4 Shopper Approved - Review Star
28
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
1514
4 Shopper Approved - Review Star
82
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

7 years collecting reviews

About this Company

Welcome to Pool Covers Direct, one of the largest safety pool cover distributors in the United States that sells direct to home owners, property management companies, home owners associations, and pool professionals.

Pool Covers Direct specializes in Pool Safety Covers and accessories, and we have great pride in our friendly knowledgable staff, who work hard to get you the best possible pricing, and help you review the options when it comes to getting a new or replacement pool cover.  Contact us today toll free at 1-888-389-5065, or visit our website for more information or to send us a message. 

We look forward to hearing from you!

Sincerely,

The Staff @ Pool Covers Direct

Filter
D
Debra
10/25/2023 , IL

Everything went very fast and smoothly. I'm very happy with the company checking in to see if the cover was delivered and in good shape. Attention to detail and my satisfaction was important to this company.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Saarge
10/25/2023 , MI

Everything was fine with highly professionalism. Will differently order again they bent over backwards to ensure everything was done accurately.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
10/25/2023

They were very helpful and responsive. Product was exactly what we needed.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

T
Tom S.
10/25/2023 , NY

Adel and his team were very helpful. I replaced a very old cover with a new model, they were able to get the original manufacturer to duplicate from the old template. All arrived as expected, and project is done, thanks to Pool Covers Direct!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
10/25/2023 , MD

Adel was a big help. Had a custom made pool cover that ended it's life after some 20 years of use. Didn't remember the manufacture and identification panels were gone. Called several pool cover Companys with not much help till I called Pool Covers Direct and talked to Adel. It all came together like I wanted. Couldn't have asked for a better transaction.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Chris
10/25/2023 , MI

Great customer service

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Al
10/25/2023 , MA

Adel was amazing. Advised and helped me and stayed in constant contact all the way through the process and even after the cover was installed.

Definitely recommend!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
John F.
10/24/2023 , MA

Very satisfied ,great customer service. Mindy was extremely professional, helpful courteous and patient. I was worried that i would have to drill new holes for the anchors. Mindy took the time to help me check and recheck the measurements, she held my order until i was able to secure the money, very understanding. If Mindy was not available the other agents were just as helpful and friendly. Great job guys.

Respectfully, John Fogel

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Claire
10/24/2023 , NY

Excellent customer service!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

M
Michael S.
10/24/2023 , NJ

Great service
Great communication
Highly recommend

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Judy S.
10/24/2023 , GA

The customer service is the best, they stayed in contact until the whole process was complete

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

L
Linda K.
10/24/2023 , VT

We were very pleased with Pool Covers Direct. Our first pool cover, purchased in 1990, was handled through a local vendor. When we needed to replace that cover in 2023, the local vendor was no longer in business so we found Pool Covers by contacting Meyco Products. They were very courteous and thorough and also followed up after, which doesn't always happen. Delivery was as explained when ordered. We highly recommend Pool Covers Direct.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
J.Byrd
10/24/2023 , AL

Our customer service representative was very helpful and patient with us helping us get our replacement cover the correct size.

Would Recommend
5/5
Would Buy Again
1/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

K
Kevin W.
10/23/2023 , IA

The replacement cover worked great. I purchased the first Meyco cover and it lasted 15 years so they hold up quite well. It was nice that they had my initial measurements on file. So it was a very quick turnaround. A good company with quick email responses.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
David
10/22/2023 , NC

First time ordering safety pool cover and had a lot of questions. Adel was just super in answering all my questions and guided me towards the perfect cover. No need to look anywhere else for a pool cover, these folks at poolcoversdirect have everything covered, including the pool.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Mike H.
10/21/2023 , NJ

Wow. PoolCoversDirect truly deserves a 5-star rating. I could not be happier with my purchasing experience. The price of my cover was excellent. (I shopped around.) Customer Service is outstanding. They provided clear information before my purchase, answered my questions, followed up after delivery and installation, and they were very friendly! I don't post many reviews and, when I do, I like to talk about pros and cons. In this case, I only have positive things to say. I highly recommend PoolCoversDirect.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
Diane
10/20/2023 , MI

We are very, very pleased with our pool cover. Pool Covers Direct handled everything for us throughout the entire process professionally and promptly. They followed up with emails every step of the way. Highly recommend them.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Sara
10/20/2023 , MA

Pool Covers Direct is amazing! We weren't even sure where to begin after we bought our house with a pool cover that had lived long beyond its days. The personnel we worked with helped us track down the blueprint, walked us through the special financing, and were responsive to all of our questions. The cover arrived sooner than expected and all along the way, someone was checking in on us to make sure we were satisfied and were available to assist with any issues... including months later to ensure that the actual closing went well. Would high recommend!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

L
Larry
10/20/2023


So glad we chose poolcoversdirect to replace our very old looploc pool cover. Customer service was outstanding. Adel and Michelle provided excellent customer support for each step from quote to followup after delivery. The cover fit perfectly and based on local estimates for a new cover, we saved significantly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Joanne
10/20/2023 , MD

Adel was very informative since I was reluctant to buy my winter cover over the Internet. He walked me through the process every step of the way. I replaced an 18 year cover with no issues. My new cover fit perfectly and I saved hundreds of dollars not ordering it through my pool company.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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