Welcome to Pool Covers Direct, one of the largest safety pool cover distributors in the United States that sells direct to home owners, property management companies, home owners associations, and pool professionals.
Pool Covers Direct specializes in Pool Safety Covers and accessories, and we have great pride in our friendly knowledgable staff, who work hard to get you the best possible pricing, and help you review the options when it comes to getting a new or replacement pool cover. Contact us today toll free at 1-888-389-5065, or visit our website for more information or to send us a message.
We look forward to hearing from you!
Sincerely,
The Staff @ Pool Covers Direct
1,612 Verified Customer Reviews
1,612 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
5.0
Overall Star
Rating
5-star reviews
About this Company
Welcome to Pool Covers Direct, one of the largest safety pool cover distributors in the United States that sells direct to home owners, property management companies, home owners associations, and pool professionals.
Pool Covers Direct specializes in Pool Safety Covers and accessories, and we have great pride in our friendly knowledgable staff, who work hard to get you the best possible pricing, and help you review the options when it comes to getting a new or replacement pool cover. Contact us today toll free at 1-888-389-5065, or visit our website for more information or to send us a message.
We look forward to hearing from you!
Sincerely,
The Staff @ Pool Covers Direct
4 days ago , OH
Great customer service and quick delivery!
3 weeks ago , Kralendijk
A very helpful company (Poolcoversdirect.com / Jill). My measurements took some time but after they were drawn correctly it took ONLY three weeks (Jan 31 till Feb 22, 2024) to have the perfect fitting cover on Bonaire on my pool.
01/23/2024 , PA
Really appreciated Jill & Michelle's timely response and wonderful support. They did a great job helping me out.
01/19/2024 , NJ
satisfied
01/17/2024 , KY
Adel was very helpful and made ordering a replacement cover easy. Delivery was very fast.
01/10/2024 , SC
Great experience. Quick and thorough responses to all my questions and concerns. Everything went as stated. Very professional and courteous from start to finish.
12/13/2023 , FL
Could not imagine a better experience. I needed a cost effective pool safety cover fairly quickly. To make matters more interesting, my pool is extremely complex with feature wall, raised spa and very odd dimensions. Pool Covers Direct were absolutely all over it. They were the first to respond to my query. The first to get me a quote. And the quote was almost 1/2 the second place quote. The cover was a perfect fit. It was easy to install and passed the safety inspection with flying colors. Every step of the way communications were blazing fast and issues/questions dealt with. If you need anything they make, I'd check with them first. Highly, highly recommend.
11/28/2023 , NC
My original Meyco cover needed replacing after 20 plus years of good service. We were concerned that a new cover would not line up with the original anchors in the concrete. The customer service person that I dealt with, Adel, was patient, explained everything to me, followed up, and gave the best customer service that I have received in years. The new cover fit perfectly, and I hope I get as many years of service from it as I did with the original. While the price of the new cover has gone up considerably since my original purchase in 2002, I feel that it was quite reasonable, especially since this product has more than proven itself to me. I highly recommend Pool Covers Direct and hope that you are fortunate enough to have Adel as your point of contact with the company!
11/27/2023 , NC
Adel was readily available to help guide us through this order from start to finish . The cover was special made & ordered . I highly recommend Pools direct for any of your pool needs .We now have our new cover on our pool ! They are great ! Thanks so much
11/27/2023 , MD
Outstanding to deal with from start to finish. Asked questions and provided details that none of the other companies I contacted even brought up. I have and would recommend them without hesitation.
11/16/2023 , NJ
All around excellent experience with this company. Very responsive and professional. Mindy answered every question quickly and followed up in the spring to make sure the winter cover arrived intact. She followed up again in the fall to make sure the cover fit properly. Would highly recommend this company to family and friends. They go above and beyond.
11/11/2023 , IN
Very pleased with the quality of this product. Measurements were triple-checked, delivery was quick and all the parts were included as planned. My rep who helped me through the process even contacted me to see how the install went. PoolCoversDirect was great to deal with.
11/10/2023 , VA
Staff were very helpful and courteous. There was excellent follow up. The product itself was far better than anticipated. They also checked on my overall satisfaction 6-8 months after my purchase. Excellent experience.
11/09/2023 , VA
I was having a hard time finding a new cover for my pool until I found pool covers direct, I spoke to a represent by email and phone, she explained the entire process, ensured the measurements were correct, and provided a diagram of the new pool cover with strap length and locations. I ordered the new cover in the summer, but I just installed in October. They waited for the installation to contacted me to ensure that all went well with the installation, now that's how customer service should be. Everyone I communicated with was friendly, knowledgeable, and professional. I highly recommend them.
11/09/2023 , TN
We ordered a pool cover for our unground pool. We are very happy with the ecover, plus we saved money. Customer service was great, we had no problem with delivery. Have recommended to our neighbor
11/08/2023
It was all good
11/07/2023 , MO
I worked with Adel to measure, order and pay for my pool cover. The quality seems to be as good as my last cover that was twice as expensive! I will definitely use Pool Covers Direct again.
11/07/2023 , PA
The customer service at pool covers direct was wonderful in helping me replace my old cover for our unground pool! Adel was wonderful! Patient, and always following through when I was late with getting information to him. LOL. I highly recommend this company for your poo cover needs.
11/07/2023
Good product and follow up to make sure all was good.
11/06/2023 , IL
Pool Covers Direct is a great company with great customer service!!! 2 of my neighbors needed new winter covers and I found Pool Covers Direct for them. Both covers were made from the templates sent in from the old covers and they fit perfectly. Next year it is time to replace my winter cover and will only need to call Pool Covers Direct ..... no-one else. The product is great also!!! Nice heavy duty covers with all the hardware springs included! Just put the old cover in the box they send you and they take care of the rest. Shipping and all.
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