pondalgaesolutions.com Reviews

About this Company

Welcome to KLM Solutions.  We are small, family-owned business based in Muscatine Iowa and have been serving customers since 2004.  We specialize in eco-friendly oriented products for ponds of all sizes.  Our beneficial bacteria blends are some of the most unique and powerful in the industry and we also offer several of the top rated pond aeration systems on the market today.  We also carry a comprehensive array of pond care products that will help you create a clean and clear pond which is "Mother Nature Approved".

We pride ourselves on having the most helpful and well-trained support staff available and you can connect with us via email, live chat, or by calling the toll free number listed on our website.  Order operators are standing by all day, every day to take your order over the telephone.

We're committed to helping you enjoy your pond!

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4,990 Verified Customer Reviews

4,990 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
4046
(81.1%)
4 Shopper Approved - Review Star
795
(15.9%)
3 Shopper Approved - Review Star
136
(2.7%)
2 Shopper Approved - Review Star
10
(0.2%)
1 Shopper Approved - Review Star
3
(0.1%)

Delivery Time
4.8
5 Shopper Approved - Review Star
721
4 Shopper Approved - Review Star
90
3 Shopper Approved - Review Star
19
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
Would Buy Again
4.8
5 Shopper Approved - Review Star
4183
4 Shopper Approved - Review Star
599
3 Shopper Approved - Review Star
114
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
3
Would Recommend
4.8
5 Shopper Approved - Review Star
4133
4 Shopper Approved - Review Star
698
3 Shopper Approved - Review Star
150
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
4
Customer Service
4.7
5 Shopper Approved - Review Star
86
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
Product Satisfaction
4.6
5 Shopper Approved - Review Star
614
4 Shopper Approved - Review Star
163
3 Shopper Approved - Review Star
48
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
4
Price Satisfaction
4.4
5 Shopper Approved - Review Star
454
4 Shopper Approved - Review Star
265
3 Shopper Approved - Review Star
106
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
1

9 years collecting reviews

About This Company

Welcome to KLM Solutions.  We are small, family-owned business based in Muscatine Iowa and have been serving customers since 2004.  We specialize in eco-friendly oriented products for ponds of all sizes.  Our beneficial bacteria blends are some of the most unique and powerful in the industry and we also offer several of the top rated pond aeration systems on the market today.  We also carry a comprehensive array of pond care products that will help you create a clean and clear pond which is "Mother Nature Approved".

We pride ourselves on having the most helpful and well-trained support staff available and you can connect with us via email, live chat, or by calling the toll free number listed on our website.  Order operators are standing by all day, every day to take your order over the telephone.

We're committed to helping you enjoy your pond!

Filter
W
Shopper Approved - Verified Customer Walter
10/26/2021 , VA

Fast shipping, arrived on a Sunday. Support is great and extremely helpful.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
Customer Service
5/5
Delivery
5/5

H
Shopper Approved - Verified Customer HENRIETTA E.
10/07/2021 , CT

It's a bit confusing when you think you're ordering from KLM Solutions, LLC and the online order directs you to www.pondalgaesolutions.com!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
1/5
Delivery
5/5

Company Response

Hi Henrietta,

Thank you for the feedback.  I can understand your confusion.  KLM Solutions is the company that owns pondalgaesolutions.com as well as americanaeration.com.  We are a small family owned company and have been in business since 2004.  The reason for the two websites is simply to provide a better shopping experience for the user...our first site on pond algae was very narrow in focus and products.  We had a few aerators on there for a time but eventually people were asking for fountains, surface aerators and more so we decided to also add in American Aeration.  They are both under one company, mainly for maintaining our own sanity in running them, but the same folks are involved with both.  Thanks again for your feedback.

Mark

R
Shopper Approved - Verified Customer Rick
10/07/2021

I received my order on time. The shopping experience was great.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
10/05/2021

I should not be forced to give you an email and phone number or address if I am using PayPal. That is its purpose. Do not call or email me ever.

Would Recommend
3/5
Would Buy Again
3/5

Company Response

Hi Walter...appreciate the business.  Paypal is a payment processor...that's all it is.  You opted to use it of course which is fine, we offer that as a convenience as much as anything.  Now as far as that email and why the cart asked for it...it's to send tracking information when we update the cart with that....most people want that and appreciate it.  That will be the only email you receive from us.  Thank you.

A
Shopper Approved - Verified Customer Annie B.
09/06/2021 , New York

Pond Algae Solutions and Mark Washburn are GREAT place to shop for all your pond needs! And Mark's advice is FIRST RATE!! The Biosphere is AMAZING!! After using the first one for 30 days and seeing GREAT RESULTS, I ordered two more. Just launched my 2nd Biosphere and am already seeing moss type algae die and disappear!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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