6 Product Ratings and Reviews
About this Company
Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.
Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.
Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA. Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.
We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale. We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.
Kristie K - 05/20/2022
Beautifully made and very high quality pillows.
05/20/2022 - Virginia
Before investing in a down pillow, I researched a lot of websites that gave very shaky information about what down is and choosing a down pillow. The plumeria Bay website gave me real information that let me make an informed choice. And their product lives up to the standards they set. I trust the company and will buy from them again.
Nancy - 09/11/2021
I had thought sleeping comfortably was a thing of the past and that waking up with a headache a stiff neck was just what happened as we got a little older. My previous down pillow became part of my tiny poodle’s bed and I started a five year quest to find another pillow. I bought every single pillow recommended to me by a real person or an online rave review. So many pillows. I honestly felt like the princess and the pea. (It may have been suggested to me by my long- suffering spouse). I decided to give my old down pillow company a fourth chance when Plumeria Bay popped up in the googles. I need a hypoallergenic down due to my princess/pea situation so I was interested to learn there was another option for down I had not yet heard of. I emailed customer service asking for a recommendation and I received a lovely reply with some good information which helped me make the right decision. I placed my order and had the pillow the next day! How is that even possible? Who does that anymore? I also received a follow-up email with some very valuable information that I never knew: going to bed with wet hair will damage my pillow. I was doing this every night. So, before using my new pillow, I bought a hair dryer too. About the pillow: HEAVEN. So soft and wonderful. Like having my head gently cradled by a cloud sprinkled with fairy dust. One day, I will be back for a duvet.
Thank you so very much Nancy for the stellar review! We are humbled and overjoyed that we were able to help you find heaven in a pillow. We hope the fairy dust never runs out!
09/11/2021 - WA
I don't yet know how much I love the pillow I just purchased, but I know that having my email questions answered, I felt secure in making the purchase from a company who cares about the customer experience.
Cheryl C - 05/23/2021
I love the pillow, but will be returning it to Plumeria. Why? I want them to remove some fill. The pillow is too high to be comfortable for my neck. I bought another pillow from them with 8oz instead of this one’s 11oz. The 8 is much more comfortable for me. So I will return it but they will send it back after they’ve removed some fill for me.
Cheryl C - 04/26/2021
I have searched high and low for the perfect pillow. I have neck and spine issues. I need a pillow I can roll under my neck for support but with a low enough profile that it doesn’t tilt my neck. I discovered “extra soft” pillows existed but all were out of stock. I bought one pillow and returned it. I bought this. I will admit I had a bit of sticker shock but at 900 fill and 100% goose down, I should have expected it. One night. That’s all it took. One night and I could tell a difference. Definitely for the better. Eventually I will get a second one as a backup. For now, I just love this pillow. Thank you Plumeria.
Robert L - 12/06/2019
While the price seems off the charts, the instant great feeling laying on this pillow, and a month later, still getting that feeling, makes it worth it. The improvement to my sleep, plus the way the pillows fluff back, and the support they give, makes these the best pillows I’ve ever owned.
12/06/2019 - CA
Very professional but also very personable.
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