plumeriabay.com Reviews
About this CompanyPlumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.
Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.
Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA. Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.
We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale. We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.
Back to Product Reviews27 Product Ratings and Reviews
4.7
Overall Star
Rating
About this Company
Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.
Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.
Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA. Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.
We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale. We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.
TE - 02/28/2023
The pillow has helped me sleep better and has greatly reduced my neck pain. I hope that it will hold up well over time, and this is my first down pillow. It was expensive but I'm expecting the quality will be worth it. My only concern is finding pillow cases in the extra wide size of 22 inch, instead of 20 inch for a standard pillow. So glad they sent a starter pillow case!
1 Company Review
02/28/2023 - Oregon
Very nice web site and my product was shipped immediately.
Denise H - 02/07/2023
I have always buried my face in my pillows. Obviously, I never had a new down pillow before, because “burying” isn’t an option right now. I suspect time and use will change the softness of this pillow … I hope.
02/07/2023 - WA
Despite all the information provided, there's really no way to tell if the pillow you choose will suit your sleeping 'habits'. For instance, I don't sleep on my stomach, I sleep on my side, but I bury my face in my pillow. I chose an 800 fill soft, but it isn't really conducive for burying my face ... at least not yet. I'm hoping time and use will soften the pillow to my liking.
Andy L - 12/30/2022
The pillows arrived yesterday. In proper time I will provide feedback.
12/30/2022
The pillows arrived yesterday. In proper time I will provide feedback. 12/29/2022
painterly - 12/27/2022
high quality, and as advertised: firm down pillow
12/27/2022
Speedy delivery, quality product.
karen C - 11/07/2022
I have always had a feather pillow. Mine had become very old and I needed a new one. I actually bought a couple from other sources and was not happy with them. Then as a last resort I found you company, and it seemed to be what I was looking for. My down feather pillow is everything I was hoping for. I love it and I sleep so well on it now. It’s made me very happy.
MA - 04/30/2022
Amazing pillow - a splurge, for sure. Very comfortable and keeps its puffiness.
04/30/2022 - CA
Loved the video showing the firmness of the pillows - brilliant.
Annmarie - 03/05/2022
Beautifully made pillow, fantastic quality. Excellent service. A great company to buy from. Highly recommend them.
03/05/2022 - TX
The owner was very helpful in providing advice on which filling to get. I did not take he advice and sure enough when I received the pillow it turned out he was right. He was very nice and is adding down to adjust the fill level. Could not ask for a better company to work with!!
Laurie P - 02/26/2022
Comfortable high quality pillow and pillow protector.
Karen S - 02/21/2022
Exactly as expected. Great quality.
02/21/2022 - DC
Wonderful experience. Will use again.
Kathleen B - 02/01/2022
Well, I am very pleased with my great sleep pillow. What a difference. I would buy another for hubby but the price is a bit to steep for me
02/01/2022 - FL
Now to receive the perfect pillow
Gisela K - 12/13/2021
Love the pillow!
Amelia - 12/09/2021
Perfection! We opted for standard size. A larger/longer size may have been even better, but we are extremely pleased with our new pillows. They came in carry bags with lovely gray ribbon closures to further enhance the luxury experience. We have been using down pillows for 4 decades and these are the best we have ever had.
12/09/2021 - New Jersey
Informative website that really gave quality information to help in decision making. Really liked having the BBB rating info available since it added a level of confidence purchasing a pillow online. The option to have more down added or some removed after purchase really sealed the deal, though the pillows seem to be the perfect plumpness already. Very pleased with our purchase!
Andrea E - 09/24/2021
i was hoping the pillow would be much softer, fluffier, better quality, disappointed, but that is what i get for ordering online and not able to return.
09/24/2021 - MI
i wanted to return the pillow as i wasn't happy with the quality and softness. I understand i can't return it, that is on me. I just expected a better quality overall for the price.
terry S - 09/17/2021
shopping for a pillow was easy , great information on choices , quality , and styles for different sleeping modes. The pillow came well packed . All the materials are great quality and clean . Instructions clear about care . First down pillow i have had in sixty years . Retains fluffiness and provides a better sleep than i have had in years . i have the 13 ounze medium quality , plenty of support . great company does what they say and will work with you on any concerns . first time buyer .
Company Response
Thank you so much Terry for taking the time to write this wonderful review. We are so very happy that you found your perfect pillow! Wishing you many happy sleeps.
09/17/2021 - washington
great site easy to order
Patrick - 09/09/2021
I have been looking for a really soft down pillow for years. This extra soft down pillow exceeded my expectations
Company Response
Thank you so much for the great review Patrick! We are absolutely thrilled that you are enjoying your pillow. Wishing you many happy sleeps.
09/09/2021 - FL
Very good customer service
Mark J - 04/29/2021
Love, love, love....I have never thought to take any pillow with me while traveling...but now it goes with me.
Kenny D - 04/19/2021
,
04/19/2021
I have been a loyal customer for 15 years. Sleep is critical and Plumeria Bay is worth every penny. You won't regret going for the best. When you think about how many things in your life you use EVERY day... the price per use is nothing. I can't recommend them more highly.
Sue S - 02/08/2021
This pillow is exceptionally comfortable for me. My head sinks in but is supported by the firmness. Heavenly!
02/08/2021 - AZ
Detailed explanations are of products are provided on the website. I also called for more information and all my questions were answered. Can't wait now to receive my new pillow!
Heidi M - 02/08/2021
A work of art. Fabric is really nice too. Feels firmer than I expected; glad I only got a medium for side sleeping. (Nice to put in a silk pillowcase.)
Beccy A - 01/27/2021
Great pillow! Haven't slept this good in a long time.
01/27/2021 - WA
Easy to navigate and find the information I was looking for. So happy to find a made in USA company and better yet, my home state!
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